Company Description ICICI Bank is a leading private sector bank in India, offering a wide range of banking products and services to corporate, SME, and individual customers. With a network of 6,742 branches and 16,277 ATMs across India, the bank provides multi-channel touch points for convenient banking services. Role Description This is a full-time on-site role for a Relationship Manager Mortgage at ICICI Bank located in Bengaluru. The Relationship Manager Mortgage will be responsible for managing customer relationships, promoting mortgage products, facilitating loan approvals, and ensuring customer satisfaction throughout the mortgage process. Qualifications Strong communication and interpersonal skills Knowledge of mortgage products and services Ability to analyze financial documents and assess loan eligibility Experience in sales and customer relationship management Knowledge of banking regulations and compliance Bachelor's degree in Finance, Business, or related field Previous experience in mortgage lending or banking industry is a plus Show more Show less

Company Description ICICI Bank is one of India’s leading private sector banks, offering a wide range of banking products and services to corporate, Small and Medium Enterprises (SME) and individual customers across the country. The Bank has a network of 6,742 branches and 16,277 ATMs and cash recycling machines across India. For any assistance on products and services, please call ICICI Bank’s customer care number 1800 1080. Role Description This is a full-time on-site Relationship Manager role located in Jaipur at ICICI Bank. The Relationship Manager will be responsible for managing and developing client relationships, identifying new business opportunities, and providing financial advice and solutions to customers. They will also collaborate with different departments to ensure customer satisfaction and retention. Qualifications Strong communication and interpersonal skills Excellent sales and negotiation abilities Knowledge of financial products and services Customer relationship management experience Ability to work in a fast-paced environment Bachelor's degree in Sales, Business, or related field Show more Show less

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of sales experience Excellent written and verbal communication skills Show more Show less

Essential Services: Role & Location fungibility To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role At ICICI Bank, Information Security Group believes in providing services to its customers in the safest and most secure manner keeping in mind that data protection for its customers is as important as providing quality banking services across the spectrum. Our support application team performs application vulnerability assessments and document vulnerabilities which were found and provides recommendations for remediation according to BFSI guidelines and industry best practices. As an Application Security Manager, you will provide guidance to the application team on application security best practices, support remediation effort and track open issues and follow up to ensure remediation. You will work along with cross functional business teams to get closure of identified gaps and utilize escalation matrix effectively wherever necessary. You will conduct application security assessment results review and mitigation approval. You will keep abreast of new technologies to ensure that the organization remains at the forefront of security. Key Responsibilities Support and Testing: Vulnerability Assessments & Penetration Testing (Automated + Manual) on business critical assets with security tools like BurpSuite, Nessus, Nmap, Accunetix, Metasploit Netsparker, Qualys etc. Analysis: Perform in-depth analysis of VAPT results, Review assessment reports to provide risk mitigation & recommendations on that basis. Collaborate: Collaborate with the application team and provide them guidance on application security best practices, support remediation effort and track open issues and follow up to ensure remediation Key Qualifications & Skills Education Qualifications: Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent Certifications: OSCP Compliance: Knowledge of cyber security trends & hacking techniques, MITRE ATT&CK framework with hacker mindset. Network Security: Knowledge of Network Security technology in areas of Firewall, IPS, VPN, Gateway security solutions (proxy, web filtering) Key Technologies: Familiarity with OWASP, SANS vulnerabilities along with its validations in source code and other security frameworks & Compliance, Knowledge of Networking concepts & Good understanding of latest Network /security technologies such as Cloud security and recent trends.

Essential Services: Role & Location fungibility To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities; it is only directional and guiding in nature. About the Role: As a Data Warehouse Architect, you will be responsible for managing and enhancing data warehouse that manages large volume of customer-life cycle data flowing in from various applications within guardrails of risk and compliance. You will be managing the day-to-day operations of data warehouse i.e. Vertica. In this role responsibility, you will manage a team of data warehouse engineers to develop data modelling, designing ETL data pipeline, issue management, upgrades, performance fine-tuning, migration, governance and security framework of the data warehouse. This role enables the Bank to maintain huge data sets in a structured manner that is amenable for data intelligence. The data warehouse supports numerous information systems used by various business groups to derive insights. As a natural progression, the data warehouses will be gradually migrated to Data Lake enabling better analytical advantage. The role holder will also be responsible for guiding the team towards this migration. Key Responsibilities: Data Pipeline Design: Responsible for designing and developing ETL data pipelines that can help in organising large volumes of data. Use of data warehousing technologies to ensure that the data warehouse is efficient, scalable, and secure. Issue Management: Responsible for ensuring that the data warehouse is running smoothly. Monitor system performance, diagnose and troubleshoot issues, and make necessary changes to optimize system performance. Collaboration: Collaborate with cross-functional teams to implement upgrades, migrations and continuous improvements. Data Integration and Processing: Responsible for processing, cleaning, and integrating large data sets from various sources to ensure that the data is accurate, complete, and consistent. Data Modelling: Responsible for designing and implementing data modelling solutions to ensure that the organizations data is properly structured and organized for analysis. Key Qualifications & Skills: Education Qualification: B.E./B. Tech. in Computer Science, Information Technology or equivalent domain with 10 to 12 years of experience and at least 5 years or relevant work experience in Datawarehouse/ mining/BI/MIS. Experience in Data Warehousing: Knowledge on ETL and data technologies and outline future vision in OLTP, OLAP (Oracle / MS SQL). Data Modelling, Data Analysis and Visualization experience (Analytical tools experience like Power BI / SAS / ClickView / Tableu etc). Good to have exposure to Azure Cloud Data platform services like COSMOS, Azure Data Lake, Azure Synapse, and Azure Data factory. Synergize with the Team: Regular interaction with business/product/functional teams to create mobility solutions. Certification: Azure certified DP 900, PL 300, DP 203 or any other Data platform/Data Analyst certifications.

Essential Services: Role & Location fungibility To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the Role As a Team Lead - SOC Infrastructure Engineer in the banks security operations center (SOC), the individual will be responsible to oversee the implementation of all the underlying IT infrastructure necessary to send logs from all the log sources to the banks new SIEM platform . Key Responsibilities Business Understanding: Responsible to ensure connectivity from all the banks IT systems and applications (whether on cloud or on-prem) to the banks SIEM platform. Responsible to ensure the upkeep of bank’s inventory to reflect the correct status of which systems are reporting logs to the SIEM. General upkeep of the SIEM platform’s health and availability. Collaborate: Lead a team of engineers and provide technical guidance to a team of Security systems engineers who will be responsible for ensuring connectivity from (i)network log sources such as routers, switches, firewalls, load balancers, network Proxy (ii) Server log sources of various categories such as Windows, *nix, AD, Database, AIX, Solaris, etc. (iii) Endpoints (iv) security solutions such as DAM, IDAM, PIM/PAM, IPS, WAF, etc. and (V) Cloud (AWS, Azure, GCP and OCI) to the bank’s SIEM solution such that logs can be ingested by the SIEM platform. Ensuring systems and network readiness for deploying SIEM in the bank’s network. Hosting interactions with the bank’s technology team to resolve any underlying connectivity issues limiting the logs from being sent to the SIEM platform. Work with the respective peers in the bank’s technology group to ingest logs from newly introduced systems and log sources. Work with the designated bank’s department to ensure alignment with RBI guidelines in the respective areas. Vendor Management: Working with the vendors to ensure resolution of issues limiting the sharing of the logs. Qualifications & Skills Educational Qualification: Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent. Certifications: CCNP, CCNA Security, Any Cloud security certifications (AWS, GCP, Azure, OCI) and/or any Microsoft or VMware or RHEL certifications. Compliance: Stay up to date with the latest trends and developments in cybersecurity and SIEM technologies and recommend improvements to the organization security posture and creation of procedural documents necessary for the department. Communication Skills: Excellent communication and interpersonal skills. Synergize with the Team: Ability to work collaboratively with different teams for closure of activities. Strong understanding of cybersecurity principles will be required. Knowledge of Networking components, Servers (RHEL, Windows, etc.) and Endpoints, and cloud technology will be required including the capability to design new solutions. Strong understanding of cybersecurity principles will be required. You can also apply here - https://www.icicicareers.com/CareerApplicant/Career/job-details/2555533

Company Description ICICI Bank is one of India's leading private sector banks, offering a wide range of banking products and services to corporate, Small and Medium Enterprises (SME), and individual customers across the country. With a network of 6,742 branches and 16,277 ATMs and cash recycling machines, ICICI Bank provides multi-channel touch points for customer convenience. Role Description This is a full-time Trade Service Manager role located in Davangere. The Trade Service Manager will be responsible for overseeing trade services operations, managing trade finance transactions, ensuring compliance with regulations, and developing relationships with clients. This role will involve on-site interactions with customers and working closely with internal teams to facilitate smooth trade transactions. Qualifications Trade Finance and Banking Operations skills Knowledge of trade regulations and compliance requirements Client relationship management and communication skills Experience in managing trade transactions and resolving issues Strong analytical and problem-solving abilities Bachelor's degree in Banking, Finance, or related field Relevant certifications in trade finance or banking operations Show more Show less

The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry. This is essential as they will be a central person in the decision making process, working with multiple individuals across different teams when necessary. As a result, they will also be overseeing specific personnel. Responsibilities Manage daily operations Oversee multiple personnel Help with onboarding and training Qualifications Bachelor's degree or equivalent experience Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Organized Strong leadership skills Show more Show less

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role: At ICICI Bank, we offer innovative products and services that fulfill the needs of our different customer segments as a part of Customer 360-degree banking. As a Product Manager, you will have the opportunity to create innovative products in line with our philosophy of being Fair to the Customer, Fair to the Bank. The role requires you to constantly keep pace with changing customer needs and market dynamics and build these insights in the product life cycle. You will be responsible for enhancing the existing offerings and have a keen eye to identify gaps in our current offerings. You will be required to have an innovative mindset and technology orientation. Our products and services are offered digitally, and your technology orientation adds to our journey from Bank to Bank Tech. We see our product managers as skilled and intuitive market analysts with a proven ability to strategize the entire lifecycle of a product portfolio. Key Responsibilities Own the product Life cycle: Manage the life cycle of a Product portfolio, measured in terms of customer feedback and defined business outcomes. Drive Go-to-Market Strategy Collaborate with various internal stakeholders involved in successfully bringing your product to market, including technology data analytics. Envision a product roadmap Create the roadmap to nurture a product from conception through design and into usage and adoption of the defined customer segment. Enhance the product portfolio Identify actionable gaps in our current offerings and develop solutions that meet customer expectations. Leverage Technology Embed products and processes with the right technology enablement. Behold our values Build products that are Fair to Customer, Fair to Bank. Qualifications & Skills Educational Qualification MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of product management across industries. Communication skills Good oral and written communication skills. Synergize across Team Willingness to work with the distributed team for on-ground support and deliver enablers as required. Ideate Evaluative mind-set in appraising new product ideas and strategize appropriate go-to market plans. Customer Focus Conceptual understanding of consumer behaviour, market research and go-to-market strategy.

About the role As a Relationship Manager - Services Sector Group, you will be responsible for complete sectoral coverage in the area of operations, establishing touchpoints with all corporates, onboarding new clients, and client servicing, including credit appraisal of the corporates. Following the philosophy of Fair to Customer, Fair to Bank you will also be responsible for execution of end to end set processes such as collection and payment solutions, onboarding for digital products, financial analysis, credit appraisal note preparation, loan documentation etc. for the transactions under the guidance of the Senior Relationship Manager. A key responsibility is to work within the guardrails of risk and compliance and focus on customer service to provide Customer 360-degree banking. Key Responsibilities 360 Credit Assessment Expected to understand in detail the clients business and financials and prepare a quality appraisal note in collaboration with the risk management team. This would also entail offering 360-degree banking solutions to the corporates. Collaboration Facilitate the disbursement of funds once sanction is in place through coordination with various internal groups. RM is also expected to complete post-disbursement documentation activities in coordination with control groups such as Legal, Compliance, and Credit Middle Office. Portfolio Management Assist the Senior Relationship Manager/ Regional Head in managing a high-quality portfolio of corporate clients. Support them in achieving business targets and onboarding new clients. Customer Service Create service excellence by partnering with customers through their life cycle and offer suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements. Customized solutions Collaborate with product specialists, subject matter experts, and credit and service teams to ensure right products are offered to the customer. Behold our values Offer products that are fair to our customers and fair to the bank. Qualifications & Skills Educational Qualification MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of relationship management across industries. Exp.- 1-9y Communication Skill Good oral and written communication skills. Financial Understanding An understanding of the intricacies of financial analysis, the balance sheet, profit and loss accounts, and cash flow statements. Knowledge of basic banking products. Synergize with Team Willingness to work with various teams for on-ground support and deliver enablers as required. Improvise Develop suitable process in-line with the requirements of the customer and the solution that is being offered. Market Sensing Monitor and evaluate industry trends, customer drivers and potential partnerships.

Job level - Mid - Level Managerial About the role ICICI Bank provides comprehensive banking solutions to corporate customers. As a Relationship Manager of Wholesale Banking, you will be responsible for credit appraisal, financial analysis, client servicing, writing of credit notes, end-to-end executive of banking transactions, documentation, and covenant management. In this role, you work under the guidance of a Senior Relationship Manager/ Regional Head. While serving customers, you will be responsible for 360-degree banking and looking for banking opportunities across the customer ecosystem. This will involve offering banking products and services across the customer segments of the Bank. In your responsibility, you also hold the principle of being Fair to Customer, Fair to Bank. You will be responsible for generating new business leads as well as deepening relationships with existing customers. Key Responsibilities 360 Credit Assessment Understand in detail the clients business and financials and prepare a quality appraisal note in collaboration with the Risk Management team. Collaboration Work in synergy with different internal teams of the Bank in order to deliver the right solutions to the customer. Collaborative working is key in this role. Portfolio Management Manage a high-quality portfolio of corporate clients. Work towards generating new business leads as well as deepening relationships with existing customers. Qualifications & Skills Educational Qualification MBA, chartered accountants, Engineers & graduates with relevant work experience in the area of relationship management across industries. Exp .- 1-9y Communication skills Good oral and written communication skills. Financial Understanding An understanding of the intricacies of financial analysis, the balance sheet, profit & loss accounts and cash flow statements. Knowledge of basic banking products.

About the role As Master Data Management Manager, you will manage a cluster of technology platforms, continuously evaluate technology solutions induct an innovative technology stack to drive business excellence at ICICI Bank. You will work along with the cross functional business teams in creating technology solutions by leveraging digital data capabilities induct new age technologies. In this role, you will have opportunities to ideate, develop, manage, maintain improvise our digital offerings also our internal tools/platforms. Key Responsibilities Design and Develop Designing and developing customized MDM code based on Specification. Customization of MDM using MDM features such as Extension, Additions and Business proxies, rule, Services. Support Design, develop, Conduct Unit Testing Cases of new releases of SW components within the MDM repository. Be Up-to-Date Committed to learning and expanding professional and technical knowledge in master data management processes tools, data modeling data integration. Key Qualifications & Skills Educational Qualification B.E /B. Tech/M. E/ M. Tech with 6 to 10 years of relevant experience in IBM Infosphere Master Data Management Expertise in IBMs MDM version 11.x product, hands-on implementation experience, preferably in Banking domain. Experience with IBM MDM Customization includes Extension, Addition, Business proxies, SDP, Match-Merge Rules, Event Manage Support Provide support in understanding of OSGI architecture in terms of MDM customization, deployment and how to troubleshoot failures. Expert Java development background with RSA/ RAD, MDM Workbench, SOAP Web Services, XML, XSD, WSDL Communication skills Excellent oral and written communication skills

Essential Services : Role & Location fungibility About the role We are looking for a skilled professional to join our Information Security Team as a DevSecOps Manager. As a DevSecOps Manager, you will be responsible for implementation of Security tools in DevOps CI/CD (Continuous integration/Continuous Delivery) pipeline and publish security standards and best practices for Developers teams. Key Responsibilities Identifying Vulnerabilities Enable automated security scanning process to identify the known vulnerabilities in source code, Open-source library, and configuration. Provide technical leadership and direction in the DevSecOps domain. Analysis Troubleshoot DevSecOps pipeline implementation issue and support for successful deployment. Implement DevSecOps with multiple agile teams across various platforms, environments, and instances. Implement Automated DevSecOps template-based solutions for cloud environments. Implement Security Measures Understand the Security Requirements & Implement the new DevSecOps process. Integrate, Monitor and Improve Cloud Security controls via DevSecOps process in existing DevOps process. Perform assessment and help to mitigate Security findings and implement improvement Security measures. Configure Cloud Security Tools/Systems in a CI/CD Pipelines. Implementing Security scanning into Jenkins, Code Pipeline, and DevOps workflows. Define gating process metrics for security and implement in DevSecOps. Employ infrastructure as code to increase automation, scalability, and reliability. Reporting Prepare and provide necessary metrics, detailed reports, artifacts, executive summary and dashboard to leadership on a regular frequency. Build and maintain a set of tools that enable developers to self-serve for remediation. Monthly Dashboard Reporting for Leadership. Collaborate Capable of working in a dynamic environment, multi-department coordination and attaining the target. Qualifications & Skills Educational Qualification Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent. Certifications CSSLP, CISSP, GPEN, ECSA, CEH, CISM, CISA, or equivalent. Compliance Good understanding of cyber security trends & hacking techniques. Experience in analysing threats of cloud and application components. Familiarity with OWASP, SANS vulnerabilities along with its validations in source code and other security frameworks & Compliance. Ability to review assessment reports to provide risk mitigation & recommendations on that basis. Technical Skills Experience with various application security tools including SAST, DAST, Software composition analysis and application Penetration testing. Experience with Automation in testing or orchestration Selenium, Maven, Ant, Msbuild, Npm, Yarn, Jenkins, Gitlab, Bitbucket, etc. Knowledge of Agile and Scrum processes. Understanding of virtualization and container technologies (Docker, Kubernetes, etc). Communication Skills Outstanding communication abilities. Ability to effectively communicate the required recommendations.

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role As a Lead Information Security Resiliency and Vulnerability Assessment & Penetration Testing Manager, you will be responsible for defining the scope for annual Vulnerability Assessment & Penetration Testing (VAPT) activity and handling end-to-end third party VAPT assessment activity. The selected applicant, would be accountable for managing organizations cyber resiliency and for implementing cyber resilience goals. Key Responsibilities Business Understanding Understanding/Knowledge of information security domains, risks, mitigation and overall management. Experience and knowledge of servers, networks, security devices etc. Collaborate Interaction with various stakeholders/teams on daily basis. Ability to communicate effectively with Heads of various teams. Proactively coordinating with different teams for tracking and closure of open observations and escalating when necessary. Vendor Management Facilitating the vendor with requirements for carrying out the VAPT assessment. Vendor selection, evaluation and finalization for the annual Vulnerability Assessment & Penetration Testing (VAPT) activity. Candidate should review the draft reports shared by vendors and suggest if any changes required, Validation of final reports. Timely communication of final reports to relevant stakeholders. Qualifications & Skills Educational Qualification Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent. Certifications ISO27001, CISSP, CISM Compliance Candidate should validate the security controls deployed across DC, DR, NDR and COLO environment and prepare the quarterly resiliency report to share with senior management. Synergize with Team Ability to work collaboratively with different teams for closure of activities. Strong analytical and problem-solving skills. Experience in the banking domain will add an advantage. Strong understanding and hands-on experience of VAPT activity and Information Security resiliency. Communication skills Excellent communication and interpersonal skills.

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and loc ation-fungible with the understanding that Banking is an essential service .The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role We are looking for a skilled professional to join our Information Security Team as an Infrastructure Cloud Risk Assessment Manager. The candidate is expected to have a solid understanding and experience of major cloud-native architectures, expertise in identity and access management, familiarity with various data encryption methods, and knowledge of cloud compliance regulations. driving revenue, while keeping NPS at the core of your engagement and following the Banks philosophy of Fair Customer, Fair to Bank. Key Responsibilities Identifying Vulnerabilities Understanding of cloud architecture review, and virtualization. Conduct cloud security assessments, across but not limited to the following domains: * Network and Perimeter Security *Data Protection and Backup Management * Identity and Access Management * Log Management and Monitoring Analysis Identify and analyse the risks associated. Provide recommendations for the identified findings and develop the road-map. Implement Security Measures Develop and implement robust security measures for cloud environments, ensuring the confidentiality, integrity, and availability of data. Contribute in creating and enforcing security policies, procedures, and best practices across the organization. Reporting Contribute in creating and enforcing security policies, procedures, and best practices across the organization. Collaborate Work closely with cross-functional teams to integrate security controls seamlessly into cloud-based architectures and applications. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Qualifications & Skills Educational Qualification Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent. Certifications Relevant certifications such as CISSP, CISM, AWS Certified Security, etc. Compliance Assist in securing the IT landscape/ecosystem built on-premises and multi-cloud environment. As an enterprise Network Security architect in the security domain crafted to ensure availability, reliability, security and performance and resilient architecture to address customers/client business challenges and accelerate technology adoption to improve the product services. AWS/Azure cloud security architecture, design, operations and service orchestration, including application security, architectural concepts, compliance requirements, data security, design requirements, infrastructure security, legal requirements, process and platform. Technical Skills Proficient in cloud security assessment, across all the deployment and service models IaaS, PaaS, SaaS. Experience with the cloud-native services across major cloud service providers (AWS, GCP, Azure, OCI). Control on security by design principle of applications hosted in public cloud (Azure, AWS, GCP, OCI). Technical understanding on zero-trust architecture and micro segmentation. Hands-on experience with SIEM (Security Information and Event Management) tools to proactively monitor, analyse, and respond to security incidents. Communication skills Outstanding communication abilities. Ability to effectively communicate the required recommendations.

About the role The Manager - Retail Treasury Product (RTP) will be responsible for handling various aspects of Treasury Front Office Applications like Product Management, Customer service, Product Control & Process Management, and maintaining Reports & Analysis. As a RTP Manager , he/ she will be serving the role of a Business Analyst , managing the Front Office Treasury application built to cater Banks Dealers as well as its customers. The Manager is also responsible for handling business requirements related to new projects, enhancements, bug fixes of the applications. Calculating returns expected from the project and having thorough understanding system functionalities and basis map user requirements and provide solutions is also part of the role. This position will also require leading discussions with vendors / internal IT team for project scoping, planning, documentation, costs, timelines and delivery. Key Responsibilities Product Management Reviewing functional documents, prepare solution documents, getting signoff on the requirements from relevant stakeholders, review test cases, configuring systems, conducting UAT with the stakeholders & oversee Implementation. Customer service perspective Conducting demos for customers as well as internal sales team, ensuring the system features are well informed to stakeholders and ensuring smooth functioning of systems at all time. Resolving issues by coordinating with relevant teams is also part of the profile. Product Control & Process Management Incorporate new processes or document any changes to existing process into the product note and ensure adherence of the same and will be involved in all the application regular maintenance related activities and ensure minimal impact on business (OS patching/ Security fixes/ DR drill etc. Qualifications & Skills Educational Qualification MBA or Graduates with 3 to 5 years of experience in treasury products is preferred. Technical Skills Strong Microsoft Word, PowerPoint and Excel skills. Soft skills Excellent verbal and written communication skills.

About the role As a Relationship Manager - Debt Service Management Group, you get an opportunity to manage the mapped retail customer portfolio with a critical focus on pre-delinquency management using data and technology and timely recovery of legitimate dues in cases of default. This requires a flair for building a relationship with the customer while adhering to the Fair To Bank Fair To Customer philosophy in every customer engagement and also managing the channels being used for collections. You are expected to have fair market and customer portfolio insights and relay information back to stakeholders for the maintenance of a healthy portfolio and the implementation of process changes. Different products require a distinguished style of servicing; hence, it becomes imperative to have a good understanding of all the product features. Once an account is deemed an NPA, you will need to chart out the legal course of action while adhering to all audit and compliance guidelines. Another critical aspect of the job is to maximize payments through the digital channel and offer any financial solution required by the customer through collaboration with teams at ICICI Bank.. Key Responsibilities Collection /Recovery Efficient and timely collection of delinquent dues; administration of legal recourse. Customer Relationship Understand customer portfolio, customer behaviour and repayment cycle; meet customers frequently. Channel Management Manage efficiency of distribution channels comprising of agencies, call centers and 'feet on street'. 360-degree Banking Generate business opportunities and offer financial solutions across the product spectrum. Data Analysis Interpret customer data to identify pre-delinquency trends. Collaboration Ability to collaborate with multiple internal groups to provide efficient services to the mapped clients in line with the principle of Fair to the Bank, Fair to the customer. Qualifications & Skills Educational Qualification MBA & Graduates with relevant work experience of 1-8 years in the area of relationship management across industries. Delinquency Analysis Ability to analyse reports on delinquent accounts and report misused payments to the Credit Bureau. Customer Escalation Management Ability to investigate and resolve complaints regarding incorrect debt collection attempts. Legal Knowledge Knowledge of relevant legal requirements. Communication skill Good oral and written communication skills. Awareness of regulations Ability to assess the impact of policies, rules, and regulations on your portfolio.

About the role As a Relationship Manager - Debt Service Management Group, you get an opportunity to manage the mapped retail customer portfolio with a critical focus on pre-delinquency management using data and technology and timely recovery of legitimate dues in cases of default. This requires a flair for building a relationship with the customer while adhering to the Fair To Bank Fair To Customer philosophy in every customer engagement and also managing the channels being used for collections. You are expected to have fair market and customer portfolio insights and relay information back to stakeholders for the maintenance of a healthy portfolio and the implementation of process changes. Different products require a distinguished style of servicing; hence, it becomes imperative to have a good understanding of all the product features. Once an account is deemed an NPA, you will need to chart out the legal course of action while adhering to all audit and compliance guidelines. Another critical aspect of the job is to maximize payments through the digital channel and offer any financial solution required by the customer through collaboration with teams at ICICI Bank.. Key Responsibilities Collection /Recovery Efficient and timely collection of delinquent dues; administration of legal recourse. Customer Relationship Understand customer portfolio, customer behaviour and repayment cycle; meet customers frequently. Channel Management Manage efficiency of distribution channels comprising of agencies, call centers and 'feet on street'. 360-degree Banking Generate business opportunities and offer financial solutions across the product spectrum. Data Analysis Interpret customer data to identify pre-delinquency trends. Collaboration Ability to collaborate with multiple internal groups to provide efficient services to the mapped clients in line with the principle of Fair to the Bank, Fair to the customer. Qualifications & Skills Educational Qualification MBA & Graduates with relevant work experience of 1-8 years in the area of relationship management across industries. Delinquency Analysis Ability to analyse reports on delinquent accounts and report misused payments to the Credit Bureau Customer Escalation Management Ability to investigate and resolve complaints regarding incorrect debt collection attempts. Legal Knowledge Knowledge of relevant legal requirements. Communication skill Good oral and written communication skills. Awareness of regulations Ability to assess the impact of policies, rules, and regulations on your portfolio.

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role Relationship Manager - Custody, you will have the opportunity to offer the Bank's clearing & custody services through your interactions with senior fund managers of foreign and domestic funds, institutions, and family offices. In this role, you will be required to derive a clear understanding of the client's requirements and provide flexible solutions in collaboration with various business groups within the Bank. In line with our philosophy of offering 360-degree solutions to our clients, this role requires you to perform a comprehensive assessment of customers' needs in all engagements. This role also requires knowledge of evolving regulations with respect to investments/ capital markets space and providing suitable solutions to customers. A key responsibility is to work within the guardrails of risk and compliance while holding customer-centricity in all engagements. Key Responsibilities Process Orientation Develop suitable process for the product and service offering in line with the requirement of the client. Ensure 360 degree assessment of the client. Business Growth Interact with senior fund managers of foreign and domestic funds, institutions, and family offices in offering clearing and custody services. Ensure the relationship values are improved with customer-centric engagements and offerings. Client Advisory Expected to have a good understanding of macroeconomic developments to be able to engage with clients and possess market intelligence to ensure compliance with AML requirements. Customer Service Create service excellence by partnering with customers through their life cycle and offer suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements. Customised solutions Collaborate with product specialists, subject matter experts, and credit and service teams to ensure right products are offered to the customer. Behold our values Offer products that are fair to our customers and fair to the bank. Qualifications & Skills Educational Qualification MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of relationship management across industries. Domain Knowledge Knowledge on securities & custody services, AML compliance and relevant regulations. Synergize with Team Willingness to work with various teams for on-ground support and deliver enablers as required. Improvise Develop suitable process in-line with the requirements of the customer and the solution that is being offered. Communication skill Good oral and written communication skills. Market Sensing Monitor and evaluate industry trends, customer drivers and potential partnerships

Key Qualification & Skills: 1) Education Qualification: MBA/chartered accountants/ Graduates. Graduates with 3-6 years of work experience or MBA/CAs with 0/-3 years of work experience in the area of credit management across industries. 2) Financial Understanding: An understanding of the balance sheet, cash-flow statements profit & loss accounts and other financial parameters of the clients. 3) Hands-on Credit Knowledge: Credit underwriting, credit appraisal, finance, risk, and audit-related experience will be preferred. ——————————————————- As a Credit Manager, you will be responsible for credit underwriting of various loan products for customers across Retail, Agri, Business Banking, and Small and Medium Enterprises (SME). In this process of credit evaluation, you will get an opportunity to capture the diverse 360-degree banking needs of the customers and recommend suitable products and services in line with customer needs. The credit team is responsible for credit evaluation of loan products like CC, OD, LC, BG, TL, CTL, Derivatives, EPC, PCFC, BD etc. ——————————————————- Key Responsibilities : 1) Credit Assessment: Drive the 360-degree assessment of the customers through the Credit Managers in the defined micro-markets to holistically capture the customer's banking needs over and beyond credit requirements. 2) Service Delivery : Ensure best-in-class customer experience in all the engagements of Credit Managers. Constantly mentor and guide the Credit Managers on the service delivery. 3) Process Compliance : Make sure the underwriting process is within established guardrails. Keep monitoring loan utilisation, repayment capacity, loan covenants, and compliance. Approve credit appraisal notes within your financial limit in line with the Bank’s framework 4) Portfolio Management: Management of the assigned portfolio through improved disbursement with a key focus on quality. 5) Collaboration: Work closely with relationship teams, legal teams, technical valuation teams, field investigation and risk teams, and other internal teams. 6) Ground Sensing : Regularly track market factors, indices, policies, and regulations. Identify their impact on the credit portfolio. ————————————————— Show more Show less