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ACUITTY CONSULTANTS LLP Hiring For ACUITTY CONSULTANTS LLP logo

Hiring For Process Trainer Role

1 - 3 years

0 Lacs

gurugram

Posted:1 week ago| Platform: Shine logo

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Skills Required

process training bpo trainer corporate trainer process trainer non-voice process trainer voice process trainer

Work Mode

On-site

Job Type

Full Time

Job Description

Role Title:

Process Trainer

About the Company:

largest global enterprises

Role Overview:

Process Trainer

Key Responsibilities:

Training Delivery & Facilitation

  • new hire (induction) training

  • business processes, tools, policies, and client-specific protocols

  • interactive training methods

Training Needs Analysis

  • performance gaps

  • specific knowledge or process issues

Curriculum Design & Content Development

  • training materials

  • process changes, client feedback, and best practices

Performance Monitoring & Evaluation

  • assessments, mock calls/chats, and feedback

  • seamless transition of trainees to production

  • training effectiveness

Stakeholder Collaboration

  • Operations, Quality, HR, and Client teams

  • calibration sessions, audits

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ACUITTY CONSULTANTS LLP Hiring For ACUITTY CONSULTANTS LLP logo
ACUITTY CONSULTANTS LLP Hiring For ACUITTY CONSULTANTS LLP

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