Hiring For Process Specialist- (Commercial Pre Closing)- Bangalore

Job Details:

Designation: Process Specialist

Job Level: JL 3A

Work location: Bangalore (Work From Office)

Experience: 2-5 years

Job Summary

The Commercial Pre-Closing Specialist position works with the Relationship Managers (RM) in the Commercial and Business Banking segments to provide sales support and coordinate all new money and renewal requests. This role must be proficient in the commercial online application system (CML), financial information required for underwriting, loan structuring guidelines, collateral requirements, due diligence items and banking processes. The Commercial Pre-Closing Specialist provides an appropriate review of entity documents, appraisals, title insurance, UCC Searches and other required supporting documentation to ensure proper signor authorities and lien position. This role must communicate effectively with other members of the Loan Fulfillment team, RMs, Banking Specialists, Credit Underwriters, in-house legal counsel, and Loan operations to resolve any issues or questions. This position requires a high level of decision-making capabilities and exception processing capability.

Key Accountabilities

Loan Processing:

• Reviews and inputs loan submissions from RMs in CML including reviewing financial information, ownership, loan structure and compliance needs; responsible for complete and accurate data entry in CML.
• Communicates with the RM to gather additional information necessary to deem the application as complete and ready for underwriting.
• Completes loan pre-closing tasks including ordering appraisals, environment reports, and title/UCC searches; performs a detailed and thorough review of entity documents, title insurance, UCC searches, flood determinations, and other supporting documentation.
• Collaborates with RM to ensure all conditions precedent to closing required by credit are met.
• Reviews existing loan documents for accuracy and compliance with loan guidelines.
• Finalizes post-approval in CML.
• Communicates with underwriting, Line of Business Executives and Credit Administration to address policy exceptions

Preparation of Loan Documents:

• Utilizes Loan Guidelines and commercial procedures to ensure documents are prepared in accordance with approval document.
• Utilizes special loan software to produce accurate and complete loan documents.
• Prepares template documents outside of loan software (i.e. Rate Modifications & Due Date Changes)

Service:

• Ability to prioritize large pipelines to ensure adherence to service level expectations.
• Exhibits flexibility in response to the changing banking environment.
• Ability to work in a fast-paced environment.
• Provides options and solutions when issues arise.

Additional position levels:

In addition to the core job requirements outlined above, the Senior & Team Lead roles are also accountable for:

Senior Specialist

• Processes specialty lending products and complex loan transactions.
• Completes a comprehensive review of loan documents prepared by outside legal counsel to ensure they meet serviceability requirements and terms of approval.
• Assists in second level reviews of critical items, as needed, to ensure accuracy prior to releasing closing documents.
• Acts effectively as the first step in the escalation process and exception decisions.
• Assists in training new team members.
• Assists in creating and updating processes and procedures for the department.
• Assists management with special projects.

Key Competencies for Position

Culture Leadership

• Communication Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).

Execution Leadership

• Attention to Detail Completes work thoroughly and accurately; pursues quality in accomplishing tasks.
• Problem Solving/Decision Making Seeks to identify what caused the issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.
• Technical Knowledge Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise.

Client Leadership

• Client Focus – Puts the client at the center of all decisions; takes action to create a high level of service to internal and external clients; makes and maintains long-term relationships with clients.

Qualifications and Education Requirements

• Associate or bachelor’s degree preferred but not required.
• Knowledge of loan documents and experience with loan processing
• Knowledge of ONB loan policy and Commercial Guidelines preferred but not required.
• Highly organized with a strong attention to detail.
• Strong analytical and problem resolution skills.
• Excellent verbal and written communication skills.
• Must have experience working in a fast-paced office environment with service level expectations.
• Must be able to meet deadlines
• (for Team Lead) – Prior supervisor experience preferred

Key Measures of Success/Key Deliverables:

• Service – Provides high level of service to RMs
• Speed – Delivers product within service level expectations
• Accuracy – Delivers product without errors