Home
Jobs

HCL_ VOICE - CISCO-IPT,Webex, SBC,Gateways_ Hyderabad/Noida

8 - 13 years

15 - 30 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

  • Cisco Unified Communications Manager (CUCM):

    Managing and troubleshooting CUCM, including call routing, device configuration, and user management.
  • Cisco Unity Connection:

    Managing and troubleshooting voicemail and unified messaging services.
  • Cisco Webex Calling:

    Supporting and troubleshooting Webex Calling deployments, including integration with on-premises systems.
  • Session Border Controllers (SBCs):

    Managing and troubleshooting SBCs for secure connectivity with external networks and service providers.
  • Voice Gateways:

    Managing and troubleshooting voice gateways for connecting to PSTN (Public Switched Telephone Network) and other legacy systems.
  • Troubleshooting:

    Analyzing and resolving issues related to voice infrastructure, including performance, connectivity, and security.
  • Documentation:

    Creating and maintaining accurate documentation of the voice infrastructure, including configurations and procedures.
  • Collaboration:

    Working effectively with other team members, support personnel, and customers to resolve issues and implement solutions.

Required Skills and Experience:

  • Cisco Call Manager (CUCM):

    In-depth knowledge and hands-on experience.
  • Cisco Unity Connection:

    Hands-on experience.
  • Webex Calling:

    Experience with Webex Calling and Contact Center.
  • SBCs:

    Experience with Session Border Controllers, potentially including AudioCodes or Oracle SBCs.
  • Voice Gateways:

    Experience with voice gateways.
  • VoIP Protocols:

    Understanding of SIP, H.323, MGCP, and other relevant protocols.
  • Call Routing:

    Strong understanding of call routing principles and practices.
  • Networking Fundamentals:

    Basic knowledge of networking concepts like TCP/IP, routing, and switching.
  • Troubleshooting:

    Experience in troubleshooting complex network and voice issues.
  • Communication Skills:

    Excellent written and verbal communication skills

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Glauben Technologies
Glauben Technologies

Information Technology and Services

Tech City

RecommendedJobs for You

Hyderabad, Pune, Bengaluru