Job Purpose The Head of Product Line Management leads product portfolio strategy, ensuring alignment with market demands, technology trends, and competition. Oversees product development, launches, and partner additions to drive growth. Responsible for achieving multi-year targets, driving transformation across Haworth Commercial Interiors International, and ensuring a competitive regional portfolio for sustained sales, profit, and market growth. A glimpse of your daily mission Define and execute PLM strategy, aligning with global stakeholders and business goals. Ensure a competitive product portfolio through market research, competitor analysis, and validation. Lead NPI execution and drive successful product launches with cross-functional teams. Develop marketing materials, pricing strategies, and product training programs. Analyze cost, pricing, and competitor data to optimize portfolio performance. Guide the team in delivering client-focused product solutions aligned with Haworth’s value proposition. Own the regional product roadmap and communicate key updates to leadership. Build and lead a high-performing team, fostering innovation and excellence. Job Requirements Bachelor’s degree in business, marketing, or engineering. 12+ years in product management/marketing (B2B preferred). 5+ years leading teams across countries (Mandatory) 3+ years of international experience (global firms preferred). Fluent in English; Mandarin is a plus. Experience in product localization and fast turnarounds. Strong business acumen and project management skills. Experience working with sales and dealer networks. Travel Requirements Successful candidate has ability to travel across Asia Pacific. International travel may be required. About Us Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivate them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8.000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners. Show more Show less

Role & responsibilities Support the sales team on design and specification work and supervise the Bid & Design team in finalizing typical system and floor plans, layout and cost estimation on all products to offer in a tender bid for local and remote markets in the most timely and accurate manner. Bachelor's degree / Diploma / BE 0.3 - 3 years of corporate experience, minimum 3 months in commercial furniture, with good computer software knowledge (Excel, Word, PowerPoint, AutoCAD, 3D Max, PCON, Adobe Photoshop, InDesign, CorelDRAW, Sketchup & Project Symbols) Work with Sales Team to understand the tender requirements/ expectations. Prepare design and specification works on typical system configuration and floor plan layout. Once drawings are finalized, prepared bill of quantity and strategize product solutions to meet tenders specifications. Work with Haworth factories and 3rd party suppliers to specify non-standard products to customers specification for pricing. Ensure tender is completed and submitted on time. Support Bid & Design Manager on liaison with remote markets Prepare data qualification for order entry and order file Understand the project requirements/ expectation from the remote market manager and work closely with the Bid & Design team to finalize the drawings and proposals. Create presentation boards for mockup exercise Provide rendering work to enhance proposal bids Create presentation materials in Microsoft PowerPoint format for sales presentation Maintain all drawings and files in the archive library Ensure the drawings and quotations are submitted on time. Prepare weekly & monthly report requested by BRC. Independently support Bid & Design Manager to coach a team of Bid & Design Associates (junior) or interns in developing the skills of using specification tools/drawing system and tender documents preparation and product knowledge.

Job Purpose:. The purpose of the international Ideation team is to strengthen the Haworth brand, enhance market influence, sales and dealer relationships, through high quality research and workplace insights, leading edge tools, training and application, to help customers align their business strategies with their workplace.. Haworth Ideation Services connect links between workspace design and human behaviour, health, performance, and the quality of the user experience. They are a key link in leading global clients through research data interpretation and analysis, to help shape and give form to viable workplace strategies and design solutions.. The Ideation Workplace Advisor is responsible for the efficient planning, scheduling, coordinating and supervising of the installation, measurement and reporting of Haworth Analytics projects as well as an active client advisory role from a workplace strategy perspective.. A glimpse of your daily mission:. Supplier Management. Develops alliances with Haworth’s technology, hardware and platform partners, including legal frameworks, pricing structures and clear agreements on market communication.. Ensures Haworth is the driver of the alliance and that the alliance is leveraged to increase sales and network.. Benchmarks service offerings and pricing metrics to gauge competitiveness in cost, efficiency and experience.. Keeps up to date with emerging trends in utilization measurement, workplace platforms and best practices.. Supports the pilot trial of new products, platforms and services offered by established and new partners.. Manages hardware assets and related logistics; purchase orders, batteries, on-site delivery and installation.. Business Development. Identify client opportunities and work with regional and global colleagues to develop and deliver Ideation initiatives. Opportunities development and pipeline management using Microsoft Dynamics Vine CRM and other tracking tools.. Identify client key decision makers and work with the sales team to schedule meetings and pitch services.. Drive Haworth’s Ideation services strategy to support dealers, knowledge partners, designers and consultants.. Support the sales and marketing teams in client-facing interactions and positioning discussions, to differentiate Haworth utilizing Ideation services, research and digital tools.. Provide support and content on RFI and RFP responses for Ideation services.. Take a leading role in pitching for new business and responding to ‘Requests for Information’: Proposing service methodologies, Fee and resource calculations, Writing relevant case studies, Preparing interactive pitch presentations that will engage the audience. Lead the client relationship, in regard to Ideation service projects, as the day-to-day contact.. Develops and manages relationships with designers & architects, workplace consultants, knowledge partners, suppliers, partner organizations, professional organizations, and academia to support the market and sub regional sales strategy.. Analytics Project Management. Develops and maintains project schedule and budget to ensure it is in line with approved pricing.. Keeps track of the timeline to ensure on-time delivery and project execution.. Constantly streamlines processes and tracking costs to ensure project profitability.. Leads project meetings to define key goals and objectives.. Leads milestone meetings with internal / external team members and project stakeholders.. Leads interactive, stakeholder engagement initiatives such workshops, interviews, focus groups, presentations. Develop and direct the work of the installation and dealership customer service team.. Contracts with and manages independent installation teams as required to meet installation schedules as well as validate and ensure Haworth’s standard of installation is maintained by all installation contractors.. Develops business plans and budgets necessary to ensure the necessary resources are allocated.. Coordinate the delivery, receiving and installation of materials necessary to complete customers’ orders.. Coach installers to equip them with the necessary knowledge on handling and installation. Determine and implement the appropriate corrective actions to resolve delivery or installation issues.. Promotes Haworth’s project management services such as reconfiguration and asset management.. Ensure all contractors under his charge safeguard the reputation and premium image of Haworth.. Verify all contractors’ billings and specify all sales project codes for accurate project cost accounting. Workplace Analysis & Reporting. Measures and analyzes workplace effectiveness through discussion, site observation, space utilization and benchmarking studies. Directs and leads data gathering and analysis to ensure conclusions are robust. Undertake development strategy reviews providing comment and analysis on: Time Utilization Studies, Space Benchmarking, Meeting room occupancy data, User group profiling, Identifies utilisation patterns and variances. Direct the production of presentation & report collateral, ensuring a presentation of analysis, ideas and recommendations is comprehensible, concise, coordinated and conclusive: Space planning, Sharing densities, Furniture and space types, location, deficiencies, etc., Floor-plate configuration, including efficiency analysis etc., Amenities and shared spaces and services provision.. Direct and lead development of recommendations for implementation which may include: Change Management assessment, Revised space planning, sharing densities, furniture and space types, location, floor-plate configuration etc., ‘Strategic Brief’ for handover to a design team (internal or external). May include an active oversight role (client facing or internal), from a workplace strategy perspective, as the project moves through design phases.. Continuously challenge, develop and improve our methodologies, strategies and presentation of utilization data through research, data science peer review, further education and partner engagement.. Continue to expand on an in-depth knowledge of workplace specific requirements and workplace trends through professional development and research.. Continually seeks out and shares insights to new connections between Ideation workplace knowledge and applied design to inform improvements in the Ideation workplace advisory component and workplace tools.. Creates case studies for completed projects, publishing internally and externally with customer approval.. Captures learning from client projects and coordinates with department leads to present findings and inform leaders of Ideation, Product Development, Marketing, Architectural and Design (A&D), Sales, and Dealer Distribution.. Leads as an active agent in continuous training and development of all regional team members, continually focused on Ideation Services as a consolidated services proposition.. Provides thought leadership in the area of workplace strategy through knowledge sharing, participation and facilitation to help evolve the workplace, people within it and the technologies used.. Participating and representing Haworth at key industry events and supporting Haworth’s position as a workplace knowledge leader.. Supports research projects to develop and improve Ideation consulting, research tools and databases.. Supports the development, enhancement, marketing and client utilization of Haworth’s Ideation tools and services.. Utilizes knowledge of technology, planning and specification software, particularly CoWorkr, CoDesigner and PCon, to improve work/communication and create deliverables for client planning and design projects.. Spends appropriate levels of time in local and subregional markets, requiring overnight and occasional travel away from “home” office.. May include an active oversight role (client facing or internal), from a workplace strategy perspective, as the project moves through design phases.. Continuously challenge, develop and improve our methodologies, strategies and presentation of utilization data through research, data science peer review, further education and partner engagement.. Continue to expand on an in-depth knowledge of workplace specific requirements and workplace trends through professional development and research.. Continually seeks out and shares insights to new connections between Ideation workplace knowledge and applied design to inform improvements in the Ideation workplace advisory component and workplace tools.. Creates case studies for completed projects, publishing internally and externally with customer approval.. Captures learning from client projects and coordinates with department leads to present findings and inform leaders of Ideation, Product Development, Marketing, Architectural and Design (A&D), Sales, and Dealer Distribution.. Takes initiative, works well independently in addition to a remote team setting.. Your Qualifications :. A university or technical school degree in design, architecture, data analysis or a similar field of study, with minimum 5 years’ work experience.. Project management experience in the contract office furniture industry.. Ability to read and interpret blue-prints, CAD drawings and layouts. Working knowledge of AutoCad, Indesign (Creative Suite), Excel, PowerPoint and Office. Ability to space plan and critique space plans. Knowledge of specific occupier planning requirements, base building specifications. Knowledge of, workplace strategies such as Activity Based Working, Agile Working etc.. Strong analytical problem-solving skills. Demonstrate problem-solving skills, and a high degree of professionalism and integrity.. Effective and proven client and relationship management skills. Show more Show less

Job Purpose: Responsible for the efficient planning, scheduling, coordinating and supervising of the installation and reconfiguration of Haworth products as well as executing project management works with minimal cost without compromising the quality of customer service in completing the projects for new clients. Key Roles and Responsibilities: Actively search and pursue opportunities to promote the Harmony Services and Haworth value proposition to customers in your region/sub-region by engaging directly with customers and partners. Service strategic accounts assigned, present Harmony Services, identify opportunities, update and submit regular reports on customer visits and services rendered to the management, and support strategic planning on account management. In Harmony projects that require cross-geographical support, he works closely with the strategic project leader, RCOM, sales/GAM, and his counterparts in other regions to deliver service consistency with highest level of service experience/standards in project management across the region and ensure the greatest customer satisfaction rating and ultimately, customer retention. Responsible for creating proposals, scheduling, coordinating, and supervising the installation and reconfiguration of Haworth products. Works closely with order fulfillment & logistics managers to ensure customers (internal & external) are kept informed of changes in shipment and installation dates. Responsible for ensuring that order, product, and installation problems are quickly and effectively resolved. Responsible for efficient planning, organizing, & executing project management works with minimal cost effect to the organization without compromising the quality of customer service in completing the projects. Works closely with sales to quote on projects, takes up communication with the Logistics Manager to drive the compilation of competitive quotes, and suggests methods to ensure the GP is safeguarded at all times. Promote Harmony Services and assignments are to increase the GP of a project through variation billing and through consolidation of logistics costs and service jobs to achieve an average GP of 30% wherever possible, support and maintain margins on key projects, retention of strategic accounts, and promote growth in new customer segments. With time, the implementation of a Haworth brand identity to that of a full-service provider. Works diligently in analytical and situational audits of project challenges, engage in intelligent problem solving and efficiently deploys of resources to complete projects in a timely manner. The success of these activities must be evidently scored through the Project-based Customer Satisfaction Surveys with high ratings, as perceived by the customers. Participate actively in Solutions Selling and adopt best practices in these processes Actively communicate and agree with local sales leaders and local customer operations teams on key customer strategies to maximize the value of each account through Harmony Services, including supporting with reports on service performances and any other requirements as deemed necessary by customers pertaining to KPIs. Also, co-ordinate with Sales Leaders/Sales and local Customer Operations teams whenever and wherever support is needed to ensure the strategic project is successfully executed. Job Requirements and Qualifications: A university or technical school degree in design, engineering, architecture, or a similar field of study A minimum of 7-10 years’ work experience in project management Project management experience in the contract office furniture industry/allied industry is preferred Ability to read and interpret blueprints in English. Ability to travel to customer sites within the region as required Demonstrated problem-solving skills Fluent in English High degree of professionalism, integrity, and customer-centric approach. About us Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivate them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8,000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners.

Job Purpose: Support the sales team on design and specification work and supervise the Bid & Design team in finalizing typical system and floor plan layouts and cost estimations on all products to offer in a tender bid for local and remote markets in the most timely and accurate manner. Key Roles and Responsibilities: Work with the sales team to understand the tender requirements/expectations. Prepare design and specification works on the typical system configuration and floor plan layout. Once drawings are finalized, prepare a bill of quantities and strategize product solutions to meet the tender s specifications. Work with Haworth factories and 3rd-party suppliers to specify non-standard products to customers specifications for pricing. Ensure tender is completed and submitted on time. Support Bid & Design Manager on liaison with remote markets Prepare data qualification for order entry and order file Understand the project requirements/expectations from the remote market manager and work closely with the Bid & Design team to finalize the drawings and proposals. Create presentation boards for a mockup exercise Provide rendering work to enhance proposal bids Create presentation materials in Microsoft PowerPoint format for a sales presentation. Maintain all drawings and files in the archive library Ensure the drawings and quotations are submitted on time. Prepare weekly & monthly reports requested by BRC. Independently support the Bid & Design Manager to coach a team of Bid & Design Associates (junior) or interns in developing the skills of using specification tools/drawing systems and tender document preparation and product knowledge. Job Requirements and Qualifications: Bachelor s degree/diploma/BE 8-12 years of corporate experience, minimum 5 years in commercial furniture, with good computer software knowledge (Excel, Word, PowerPoint, AutoCAD, 3D Max, PCON, Adobe Photoshop, InDesign, CorelDRAW, Sketchup & Project Symbols) Willing to work for extended hours to complete project deadlines, dedicated, meticulous, with great attention to detail. About us Haworth is one of the worlds largest manufacturers of office furniture, providing solutions for tomorrows customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivate them and what makes people feel comfortable at workOnly if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8,000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners. Please complete all required fields

Job Purpose: Responsible for the efficient planning, scheduling, coordinating and supervising of the installation and reconfiguration of Haworth products as well as executing project management works with minimal cost without compromising the quality of customer service in completing the projects for new clients. Key Roles and Responsibilities: Actively search and pursue opportunities to promote the Harmony Services and Haworth value proposition to customers in your region/sub-region by engaging directly with customers and partners. Service strategic accounts assigned, present Harmony Services, identify opportunities, update and submit regular reports on customer visits and services rendered to the management, and support strategic planning on account management. In Harmony projects that require cross-geographical support, he works closely with the strategic project leader, RCOM, sales/GAM, and his counterparts in other regions to deliver service consistency with highest level of service experience/standards in project management across the region and ensure the greatest customer satisfaction rating and ultimately, customer retention. Responsible for creating proposals, scheduling, coordinating, and supervising the installation and reconfiguration of Haworth products. Works closely with order fulfillment & logistics managers to ensure customers (internal & external) are kept informed of changes in shipment and installation dates. Responsible for ensuring that order, product, and installation problems are quickly and effectively resolved. Responsible for efficient planning, organizing, & executing project management works with minimal cost effect to the organization without compromising the quality of customer service in completing the projects. Works closely with sales to quote on projects, takes up communication with the Logistics Manager to drive the compilation of competitive quotes, and suggests methods to ensure the GP is safeguarded at all times. Promote Harmony Services and assignments are to increase the GP of a project through variation billing and through consolidation of logistics costs and service jobs to achieve an average GP of 30% wherever possible, support and maintain margins on key projects, retention of strategic accounts, and promote growth in new customer segments. With time, the implementation of a Haworth brand identity to that of a full-service provider. Works diligently in analytical and situational audits of project challenges, engage in intelligent problem solving and efficiently deploys of resources to complete projects in a timely manner. The success of these activities must be evidently scored through the Project-based Customer Satisfaction Surveys with high ratings, as perceived by the customers. Participate actively in Solutions Selling and adopt best practices in these processes Actively communicate and agree with local sales leaders and local customer operations teams on key customer strategies to maximize the value of each account through Harmony Services, including supporting with reports on service performances and any other requirements as deemed necessary by customers pertaining to KPIs. Also, co-ordinate with Sales Leaders/Sales and local Customer Operations teams whenever and wherever support is needed to ensure the strategic project is successfully executed. Job Requirements and Qualifications: A university or technical school degree in design, engineering, architecture, or a similar field of study A minimum of 7-10 years work experience in project management Project management experience in the contract office furniture industry/allied industry is preferred Ability to read and interpret blueprints in English. Ability to travel to customer sites within the region as required Demonstrated problem-solving skills Fluent in English High degree of professionalism, integrity, and customer-centric approach. About us Haworth is one of the worlds largest manufacturers of office furniture, providing solutions for tomorrows customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivate them and what makes people feel comfortable at workOnly if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8,000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners. Please complete all required fields