Company Description Guru 360 Training Academy is a leading provider of exclusive digital domain-specific training in India. Our mission is to bridge the gap between industry demand for digital skills and the availability of trained talent. We offer hands-on training programs and certifications designed to equip individuals with the practical skills needed to succeed in the digital marketing industry. Our training programs are accessible online to learners across the country, with the main office located in Noida. Role Description This is a full-time on-site role for a Customer Service Representative at Guru 360 Training Academy located in Noida. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Excellent communication and interpersonal skills Ability to problem solve and multitask effectively Strong attention to detail and organizational skills Knowledge of digital marketing industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Show more Show less

Company Description Guru 360 Training Academy is a leading provider of digital domain-specific training in India. Our hands-on training programs and certifications are designed to bridge the gap between industry demand for digital skills and the availability of trained talent. Located in Noida, we offer online training programs accessible to learners across the country. Our curriculum is meticulously crafted and regularly updated by a panel of 30 experts from the digital marketing industry. Role Description This is a full-time on-site role for an Education Counsellor at Guru 360 Training Academy in Noida. The Education Counsellor will be responsible for providing educational consulting, student counseling, career counseling, and communication with individuals seeking to upskill in digital marketing. The role will involve guiding learners through our training programs and helping them achieve their educational and career goals. Qualifications Educational Consulting and Career Counseling skills Student Counseling and Communication skills Experience in the education field Strong interpersonal and communication skills Ability to work on-site in Noida Bachelor's degree in Education, Counseling, Psychology, or related field Experience in digital marketing education is a plus Show more Show less

Key Responsibilities Engage with prospective students via calls, WhatsApp, emails, and walk-ins. Understand their background and career objectives to recommend suitable programs (Diploma, Master's, Advanced, Fast‑Track, Customized). Provide clear information about course structure, certifications, internships, placement support, and tools. Follow up with leads, maintain accurate records in CRM. Guide students through documentation and onboarding. Coordinate with trainers and internal teams for a smooth induction. About Company: Welcome to our digital training hub! We are proud to be one of the leading providers of exclusive digital domain-specific training in India. Our mission is to bridge the gap between industry demand for digital skills and the availability of trained talent. We offer hands-on training programs and certifications designed to equip individuals with the practical skills needed to succeed in the digital marketing industry. While our main office is located in Noida, our reach extends far beyond, with our training programs accessible online to learners across the country. Whether you're a budding digital marketer or a seasoned professional looking to upskill, our courses offer a mix of practical training, research, and assignments tailored to meet the needs of both small agencies and large corporate houses with in-house digital marketing wings. Join us on your journey to mastering digital marketing! Show more Show less

Company: Guru 360 Training Academy Location: Office: Noida C‑8, Sector‑2" Experience: 6 Months – 3 Years (Freshers with excellent communication skills may apply) Industry: EdTech / Digital Marketing Training Salary: Competitive (based on experience, ~₹3 LPA) About Us: Guru 360 is one of Noida’s leading digital marketing training institutes, with both online and in-class offerings. We deliver a comprehensive curriculum of 70+ practical modules, 40+ recognized certifications, and access to 400+ paid and AI-enabled tools, ensuring students gain real-world skills. Our mission is to bridge the gap between industry demand and talent supply by offering hands-on training, live projects, agency-style internships, and 100% job placement assistance through partnerships with over 200+ hiring companies. Our expert instructors, led by founders with 10+ years of experience, ensure you’re job-ready from day one. Role Overview: As an Education Counsellor, you will guide prospective learners in choosing the right course based on their career goals, work through enquiries, and support them through the enrollment process Key Responsibilities: Engage with prospective students via calls, WhatsApp, emails, and walk-ins Understand their background and career objectives to recommend suitable programs (Diploma, Masters, Advanced, Fast‑Track, Customized) Provide clear information about course structure, certifications, internships, placement support, and tools Follow up with leads, maintain accurate records in CRM Guide students through documentation and onboarding Coordinate with trainers and internal teams for smooth induction Eligibility Criteria: Graduate in any discipline; background in education or business is a plus 6 months – 3 years of experience in counselling, sales, or student advisory roles Freshers with strong communication ability and a problem-solving mindset are welcome Prior experience in EdTech or training industry preferred Comfortable with outbound communication and CRM usage Strong written English and basic computer skills (MS Office, Sheets) Desirable Attributes: Empathy and strong interpersonal skills Target-oriented and motivated Good data organization and follow-up discipline Familiarity with digital marketing courses is a bonus