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Guest Relations Executive

0 years

2 - 3 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Ensure joining up on duty with specified attire and manning of the ‘May I Help You’ desk.

2. Ensure that the place of duty is always manned and not left un-attended. Ensure the availing of break in shifts and join the duty as early as possible.

3. Greet patients upon arrival, be polite and humble with the patients / visitors and assist them to get familiar with the locations, processes as well as the concerned Doctors/officials of the hospital.

4. To know the availability of Doctors/services as well as treatment information.

5. To answer the internal / external phone calls, ensuring the confidentiality of the classified information.

6. To comfort the patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

Reply the queries of the patients / visitors in a polite and professional manner in the language understandable by them

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

Speak with the employer
+91 9115564400

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