Greetings from Gravity Cybertech!!! We have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location (Work from Office). . Note:- No cab facility is provided. No of Openings: -Males- 4(Prefer Hyderabad Candidates and who can join immediately.) Note:-Interested candidates can attend the interview by sharing their profile at careers@gravitycybertech.com and can reach at 7674999027. Required Skills: 1-6 years of experience in call center and customer support. International customer support of inbound experience preferred. Excellent written and verbal communication is required together with good interpersonal skills. About Company: Gravity Cybertech is a fully owned subsidiary of Los Angeles based premium web based product development company with a multimillion-dollar revenue spread across multiple products. We operate in premium consumer shopping space with our premium product joinsmarty.com, getsmartrx.com and many more under different stages of development. Company was founded in 2002 and has been operating in India since 2005 with the fully captive operations beginning 2012 and has consistent track record of launching 1 new product every other quarter. We have been operating profitably since the inception and are also backed by angel investment from Hollywood/Beverly Hills.You can read about us here: https://www.joinsmarty.com/news Product Support Executive Job Description: Summary: Responsible for helping clients use our app and triage issues faced by them. Assists with approvals, complaints, orders, errors, accounts, billing, cancelation, refunds and other queries. Responsibilities: Informs clients by explaining products; answering questions; providing information. To ensure that all customers have the best possible experience of our product. To respond and resolve online queries received via email and social media. To be a pro-active member of the customer support Team and support all calls. To handle and resolve complaints relating to the customer support in a professional and effective manner. In addition to the above main responsibilities, the customer support Executive will be required to undertake any other task, deemed to be appropriate to the job role. Listen to the Managers feedback and take actions accordingly. Interact with the customers and communicate details around the company and app as and when required. Regards Meenakshi HR Manager

PHP Developer JD Our Tech Stack: Mandatory: PHP (Laravel), MySQL, Linux, HTML5, CSS, at least one JavaScript Framework (Preferably Vue.js) Optional: Node.js, SVN, WebPack, CodeIgniter Job Brief: Your primary focus will be the development of all client-side, server-side code, definition and maintenance of the database, and ensuring code documentation and change management. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Full Stack Developer duties include: Performs development including HTML, CSS, JavaScript, AJAX, jQuery, PHP, MySQL, Apache. Perform R&D and design approach/solution for business requirement Extensive, demonstrable experience and expertise with developing database-driven web applications using PHP and MySQL in a Linux environment (LAMP Development). Familiarity with JavaScript frameworks such as Angular JS, React, Vue.js, Node.js and Ember.js. He/she is going to code for the front-end client side also, not just integrating elements built by co-workers. They should also involve in client interaction, getting requirements, understanding and designing the database and application Designs and develops internal and consumer-facing and visually appealing UI/UX applications. Designs and develops workflow and database driven-applications. Ensuring responsiveness of applications. Troubleshoots and correct bugs, functions, and making design changes in PHP and Java environment. Tests cross-browser, cross-platform, and cross-device for inconsistencies to ensure browser and device compatibility. Staying abreast of developments in web applications and programming languages. Participating in the design and creation of scalable software Writing clean, functional code on the front- and back-end Requirements and skills: Proven experience as a Full Stack Developer or similar role -5yrs plus experience Experience with implementing and maintaining web applications in a LAMP hosted environment. Experience developing desktop and mobile applications Familiarity with common stacks Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML) Knowledge of multiple back-end languages (PHP) and JavaScript frameworks (e.g. React, Node.js) Familiarity with databases (e.g. MySQL), web servers (e.g. Apache) and UI/UX design Excellent communication and teamwork skills Great attention to detail Able to follow through on tasks Good knowledge of Vue.js is desirable and an additional plus point. Should have performed and led tasks independently.

Design develop, and execute automated test scripts for web-based applications. Collaborate closely with developers, product managers, and QA team members to ensure quality throughout the software development lifecycle. Perform manual testing. Understand and test against e-commerce business flows such as cart management, checkout, payments, and order tracking. Conduct database validations by writing and executing SQL queries to ensure data integrity and backend accuracy. Utilize Linux commands to perform log analysis, server verification, and test environment setup. Perform API testing using tools like Postman, Swagger, or similar (Optional) Test mobile applications across Android and iOS platforms. Participate in defect triage meetings, track bugs, and assist in root cause analysis. Role & responsibilities Required Skills: Proven experience in Web-based application testing. Solid understanding of E-commerce domain workflows. Strong knowledge of manual testing methodologies and best practices. Experience with database testing must be proficient in writing SQL queries. Working knowledge of Linux commands for QA-related tasks (logs, services, files). Familiarity with any test automation tools (e.g., Selenium, Playwright, Cypress, etc.). Excellent analytical and problem-solving skills.

Mandatory Technologies : Android app development (Java/ Kotlin) at least one JavaScript Framework (Preferably Vue.js) Job Brief: Your primary focus will be Android app design and development, ensuring code documentation and change management. You will also be responsible for integrating the app with backend using http APIs built by your co-workers. Therefore, a basic understanding of the REST APIs is necessary as well. Role & responsibilities App UI design and development and Integrate App with back-end using REST apis Writing clean, functional and maintainable code Perform R&D and design approach/solution for business requirement Familiarity with JavaScript frameworks such as Angular JS, React, Vue.js, Node.js and Ember.js. They should also involve in client interaction, getting requirements, understanding and designing the app Designs and develops internal and consumer-facing and visually appealing UI/UX applications. Ensuring responsiveness of applications. Troubleshoots and correct bugs, functions, and making necessary design changes in app. Staying abreast of developments in mobile app technologies and frameworks Participating in the design and creation of scalable software Requirements and skills: 5+ years of proven experience as an enterprise scale Android app developer. Experience with implementing, maintaining apps including publishing the app. Familiarity with common tech stacks like LAMP Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML) Familiarity with web application environment Excellent communication and teamwork skills Great attention to detail Able to follow through on tasks Good knowledge of Vue.js is desirable and an additional plus point. Should have performed and led tasks independently.