GoAnywhere Administrator

Job Description

Role & respons We are seeking an experienced GoAnywhere Administrator with over 5 years of expertise in managing and optimizing GoAnywhere Managed File Transfer (MFT) solutions. The ideal candidate will be responsible for ensuring the secure, reliable, and efficient transfer of data across our systems and with our partners. This role requires a deep understanding of MFT processes, security protocols, and compliance requirements. Key Responsibilities: • System Administration: Oversee the installation, configuration, and maintenance of GoAnywhere MFT systems to ensure operational efficiency and security. • Workflow Design and Automation: Develop and manage automated workflows for file transfers, leveraging GoAnywhere's features to streamline operations. • Security Management: Implement and maintain security policies, including encryption, access controls, and secure transfer protocols (SFTP, FTPS, HTTPS). • User and Role Management: Create and manage user accounts and roles, ensuring appropriate access levels and permissions. • Monitoring and Troubleshooting: Monitor file transfer activities, resolve issues, and optimize performance. Provide support for incident and problem management. • Compliance and Reporting: Ensure that all file transfer activities comply with relevant regulations and standards. Generate detailed reports for audits and compliance checks. • Collaboration: Work closely with IT teams, business units, and external partners to understand requirements and deliver effective file transfer solutions. • Documentation: Maintain comprehensive documentation of systems, processes, and procedures for internal reference and training purposes. Qualifications: • Over 5 years of experience in managing and optimizing GoAnywhere Managed File Transfer solutions. • Strong understanding of MFT processes, security protocols, and compliance requirements. • Proven experience with GoAnywhere features and functionalities. • Solid knowledge of secure transfer protocols such as SFTP, FTPS, and HTTPS. • Excellent problem-solving and troubleshooting skills. • Strong communication and collaboration abilities. • Experience in generating compliance and audit reports. • Ability to manage user accounts, roles, and permissions effectively. Preferred Skills: • Familiarity with ITIL practices for incident and problem management. • Experience working with cross-functional IT teams and external partners. • Proficiency in creating and maintaining detailed technical documentation ibilities Preferred candidate profile