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4 Job openings at FuturePath Consultancy
Customer Care Executive

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

About the Company: Athena BPO Pvt. Ltd. is a leading Business Process Outsourcing company with a strong presence in the banking and finance sector. We specialize in customer acquisition, lead generation, and tele-sales services for top financial institutions like ICICI Bank, Tata Capital, Standard Chartered, and Yes Bank. Roles & Responsibilities: Outbound calling for lead generation – Credit Card, Personal Loan, Home Loan, Education Loan, Gold Loan Promote financial products of leading banks and NBFCs Maintain call logs and follow up with leads Meet daily/weekly call and lead targets Requirements: Education: HSC (12th Pass) – Mandatory Experience: Freshers & Experienced welcome Age: 18+ | Gender: Male & Female Communication: Basic to Excellent English skills Shift: 9:30 AM – 7:00 PM | 6 Days (Sunday Off) Salary: ₹14,000 – ₹21,000 in-hand + Attractive Incentives (Based on communication skills) Walk-in Interview: 🕥 10:30 AM – 5:00 PM | 📅 Monday to Saturday 📍 Athena BPO Pvt. Ltd. 📞 8013012244 Show more Show less

Customer Acquisition Executive Fresher Job

Mumbai, Maharashtra, IN

0 years

INR 2.0 - 3.02 Lacs P.A.

On-site

Full Time

About the job: Key responsibilities: 1. Make outbound calls for lead generation for credit cards, personal loans, home loans, education loans, and gold loans 2. Promote financial products of leading banks and NBFCs 3. Maintain call logs and follow up with leads 4. Meet daily and weekly calls and lead targets Requirements: 1. Have completed HSC (12th Pass) - mandatory 2. Be open to both freshers and experienced candidates Additional information: 1. Age: 18+ 2. Gender: Male & Female 3. Communication: Basic to excellent English skills 4. Shift: 9:30 AM - 7:00 PM 5. 6 Days (Sunday Off) Who can apply: Only those candidates can apply who: are from Mumbai only Salary: ₹ 2,00,000 - 3,02,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Skills required: English Proficiency (Spoken) and Hindi Proficiency (Spoken) About Company: FuturePath Consultancy is a forward-thinking recruitment agency dedicated to connecting top talent with leading organizations across a wide range of industries. Our mission is to drive the future of business by ensuring the right people are in the right roles, fostering growth and innovation for both candidates and clients. With a keen understanding of market trends and a commitment to personalized service, we take the time to understand your unique needs whether you're seeking a career change or looking for the perfect addition to your team. Our consultants use a tailored approach, blending cutting-edge technology with industry expertise to match exceptional candidates with the right opportunities.

Human Resources Intern

Kolkata, West Bengal, India

0 years

None Not disclosed

Remote

Internship

Location: Remote / Work from Home Internship Duration: 3 Months Stipend: ₹500/month (Fixed) + Performance-Based Incentives About Us: FuturePath Consultancy is a growing recruitment agency dedicated to connecting talent with opportunity. We work across various industries, helping businesses find the right candidates and individuals achieve their career goals. Internship Overview: We are looking for enthusiastic and motivated HR Interns to join our team. This is a great opportunity to gain hands-on experience in the recruitment industry, learn end-to-end hiring processes, and develop your professional skills. Key Responsibilities: Sourcing candidates through various job portals, social media platforms, and databases. Screening resumes and shortlisting potential candidates. Conducting initial telephonic interviews. Coordinating interviews between candidates and clients. Maintaining proper documentation and updating candidate records. Assisting in lead generation and business development activities. Who Can Apply: Students or fresh graduates looking to build a career in HR/recruitment. Good communication and interpersonal skills. Ability to work independently and meet deadlines. Basic knowledge of MS Office / Google Sheets. Access to a laptop and stable internet connection. Benefits: Certificate of Internship upon completion. Fixed stipend of ₹500 per month. Attractive incentives based on performance and successful closures. Learning and mentorship from experienced recruiters. Opportunity for long-term association based on performance. How to Apply: Interested candidates can share their updated resume at contact@futurepathconsultancy.in with the subject line "Application for HR Internship."

Customer Care Executive

Indore, Madhya Pradesh, India

1 years

None Not disclosed

On-site

Full Time

Job Title: Escalation Desk (VOICE) – Flipkart L2 Process Location: Indore Salary: ₹23,000 (In-hand), ₹27,000 (CTC) Shift: Rotational (Day & Night Shifts) Working Hours: 9 hours (including 1 hour break) About the Role: We are hiring experienced professionals for the Escalation Desk (Flipkart L2 Process) . The role requires handling escalated customer queries via voice calls, providing timely and effective resolution, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle incoming voice calls from customers for escalated issues. Listen actively to customer concerns, empathize, and resolve queries efficiently. Provide accurate information related to products, services, or order concerns. Coordinate with internal teams to ensure prompt resolution of customer issues. Maintain high standards of customer experience during every interaction. Log and document each interaction accurately as per process guidelines. Meet performance benchmarks related to call quality, resolution time, and customer satisfaction. Eligibility Criteria: Experience: Minimum 1 year of documented experience in the BPO industry (mandatory). Communication Skills: Excellent English communication skills (verbal & written). Ability to handle irate customers and provide solutions calmly and professionally. Strong problem-solving skills with a customer-first approach. Comfortable working in rotational shifts, including night shifts. Relocation Benefits (for candidates relocating to Indore): 14 days of accommodation with breakfast. Train tickets for relocation. Relocation bonus up to ₹10,000. Why Join Us? Opportunity to work with one of India’s leading e-commerce companies. Competitive salary with attractive relocation perks. Professional work environment with growth opportunities. Intrested candidates can mail us or reach out to us at hr.futurepathc@gmail.com or 8013012244

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