Front Office Assistant

• Perform all check-in and check-out tasks
• Manage online and phone reservations

• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)

• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner

• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

• Up sell additional facilities and services, when appropriate

• Maintain updated records of bookings and payments

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹14,500.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person