Home
Jobs

Posted:12 hours ago| Platform: Naukri logo

Apply

Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide excellent customer service through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle customer complaints in a professional manner, escalating issues when necessary.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Mock Interview

Practice Video Interview with JobPe AI

Start Communication Skills Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Jobworld India
Jobworld India

Human Resources / Recruitment

Mumbai

50-200 Employees

30 Jobs

    Key People

  • Ajay Gupta

    CEO
  • Priya Sharma

    COO

RecommendedJobs for You

Hyderabad, Pune, Bengaluru

Mumbai, Thane, Navi Mumbai

Greater Ahmedabad Area

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)