The Relationship Manager is responsible for taking care of customers throughout the purchase journey. The relationship Manager uses his knowledge, expertise, and experience to understand customer’s needs to help them make the best choice. The RM strives to exceed customer expectations by providing a stipulated and seamless experience throughout the customer purchase journey. Job Accountability · Act as a single point of contact for customers and provide a delightful experience to them throughout their purchase journey · Adhere to SOS guidelines at all times · Assess and understand customer needs, facilitate the decision-making process on the model being considered, guide on finance options available, and explain value-added services and their benefits · Focus continuously on lead generation, and efficient event planning by maximizing territory coverage and managing referrals · Value and respect the customer’s time and treat the customer’s data with the utmost confidentiality · Capture complete, accurate customer details on SalezTrac APP with the next follow-up appointment mentioned · Ensure all customer queries are answered in detail, accurately & patiently, and ensure customers understand processes being followed completely · Ensure demonstration and test drive for all inquiries and home visits where required · Ensure customer docket is filled completely, while clearly mentioning tentative date for delivery and other commitments as per the customer requisites (as per MSIL guidelines) · Be well-groomed at all times and ensure that the customer is greeted cheerfully and politely · Strive to achieve sales and value-added services target as assigned by Senior Relationship Manager · Diligently complete paperwork associated with all customer interactions. Ensure transparent communication of deal and document-related details. · Personally ensure delightful and timely delivery as per the commitment made to the customer Requirements and skills · Basic understanding of automobile products (Both Maruti Suzuki India Limited and competitors) · Basic understanding of vehicle financing and service schedules · Should have a customer-focused approach and empathy towards customer grievances · Should be tech-savvy and able to handle digital equipment/tools used to improve productivity and efficiency · Detailed understanding of Values and Standards · Should be fluent in the local language and English · Should have basic computer skills · Qualification: Preferably Graduate. Desired: Diploma in Marketing /Sales · Overall experience: 0-5 years in sales · Should possess a valid driving license · Preferable age:20-27 years · Fresher / 1-2 years of sales experience in Sales Automobile dealership, Consumer durable stores, Banking, Telecom, etc.

Make outbound calls to prospective customers from the provided database or leads. * Explain the products or services offered by the company clearly and effectively. * Generate interest and qualify leads based on set criteria. * Capture accurate information and maintain detailed call records. * Follow up on warm leads and nurture them towards conversion. * Schedule appointments for the sales team or pass on the lead to appropriate departments. * Meet daily/weekly/monthly calling and lead generation targets. * Handle basic queries and escalate complex concerns to the relevant team.

Job Title: Executive Assistant to Director Department: Admin Location: Kurla- Nexa Applicant’s: Male Candidate Only Role Definition The Executive Assistant to the Director will provide high-level administrative support to the Director by managing schedules, handling correspondence, coordinating meetings, and ensuring smooth office operations. The ideal candidate will be highly organized, proactive, and capable of handling confidential information with discretion. Job Accountability Calendar Management: Schedule and manage appointments, meetings, and events for the Director. Correspondence Handling: Draft, review, and manage emails, reports, presentations, and other documents. Meeting Coordination: Arrange and coordinate meetings, including preparing agendas, taking minutes, and following up on action items. Travel Arrangements: Plan and book travel, accommodations, and itineraries for domestic and international trips. Administrative Support: Handle office administration tasks such as filing, data entry, expense tracking, and procurement. Communication Liaison: Act as the point of contact between the Director and internal/external stakeholders. Project Assistance: Support the Director in managing key projects and ensuring deadlines are met. Confidentiality Maintenance: Handle sensitive information with a high level of discretion and professionalism. Other Duties: Perform additional duties as assigned to support the Director and business operations. Requirements and skills · Should be fluent in the local language and English · Should act in authority in any work · Should have good skills in making MIS Reports · Should have good analytical skills · Preferable age:20-30 years · Overall experience: 2-3 years as an executive assistant to a Director. · Proficiency in drafting and detecting emails · Time Management Skills · Ability to Pay attention to detail · Organization Skill