Fortis Hiranandani Hospital

Medical Operations- Assists in the management of the medical staff support function for the entity Medical Staff Organization as outlined in the entity Medical Staff Bylaws. Maintain and continually improve the quality of medical service delivery. Ensure that there is alignment and cooperation between medical team and operations team for seamless execution of designated projects and services. Scrutiny of medical documents and adjudication. Determine accuracy of medical documents. Performs miscellaneous job-related duties as assigned. Floor Operations- 7. To conduct patient service rounds, document/note and address all patient queries or complaint. 8. To conduct open file audit and indulge consultant/ registrar/ RMO for timely completion of records. 9. To maintain FOS discharges TAT and indulge with ward managers for timely discharge. 10. To engage with consultant and registrar for any medical query to be addressed. To indulge in Multi-disciplinary case review meetings for long stay patient and update to MS office about the next plan of action Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

· Receives the patient and OT equipment and supply along with the RN. · Keeps the OT clean and tidy. · Assist Sister-in-Charge in OR management. · To ensure changing rooms are clean with enough supply of scrub suits/ caps/ masks for the day. · To assist in setting up operating room according to type of surgery to be performed, which includes obtaining, arranging testing of equipment, supplies and accessories as per schedules. · To shave and carry out pre-op preparation of operative site as per requirements of surgeon. · To check whether all equipment’s in the OT are in working condition daily, replace missing or damaged equipment and /or send to Biomedical Department after making entry in the books informing OT in charge. · To assist anesthetist/surgeon/nurses in preparing the patients for the procedure, positioning them in a prescribed manner, as per surgery/surgeon, assist in moving patient into wheeled stretcher to ICU/recovery room after completion of operation. · To circulate for cases whenever the need arises for short period. · To relieve circulatory nurses in between cases for breaks. · To assist in cleanup of operating theater following surgery: includes disposal of used supplies and dispatching instruments for sterilization. / cleaning of equipment’s used in anesthesia, etc and OT table accessories. · To personally clean and change all tubing/linen on anesthesia machine after the cases are done or/and at the end of the day. · To check all anesthesia trolley/ anesthesia cart for update and validity of drugs on Saturday or when time permits. (Mandatory weekly) · Understands the functioning and then knows the care of every equipment in the OT. (‘C’ Arm, microscope, ESU, OT table, Suction, Syringe Pumps, navigation system , Laparoscopy unit, CUSA ,Lithoclast etc) · To check cylinder supplies (oxygen, nitrous, nitrogen, CO2) as per requirements of OT cases. · To keep and take inventory of all equipment’s/cables used for anesthesia on all shifts and reports damage or breakage to OT in charge and send the same for repairs to the Biomed / Engineering department after entry in HIS/log book · Receive and replenish sterile supplies from CSSD along with the nurses at the end of the day and place on racks allotted according to specialty · Ensure and supervise cleaning of “C” ARM and lead apron every evening whether it has been used or not. · Knowledgeable of OT protocols and personnel safety. · To be aware of radiation safety. · Taking care of sterilized equipment’s. · To prevent infection to patients by proper hand washing. · To inculcate proper waste disposable according to infection control protocols. · Preparation of the anesthesia cart · The surgical kit pre/ post-op should be checked. · The billing sheet to be completed to avoid confusion for overcharging/ not charging. · The bronchoscope, laryngoscope & LMA should be washed cleaned after every use. · Any unusual events happen pertaining to patient/OT personnel must report to senior staff/OT in charge. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Manage patient pre-admission process including counselling patients, confirming physicians’ admission privileges, recording patient details in hospital’s database and using doctors’ bookings. Answer patient questions regarding admission procedures, mobile phone restrictions and room selection. Screen patients’ medical insurance and payment information validity and verify third-party approvals when necessary. Arrange admission charts and gather related paperwork. Guide patients through the admission process and gather relevant personal information through pre-admission interviews. Verify patient identification and issue hospital identification band as required. Manages patient placement throughout the facility via assigning beds, arranging transport and notifying physicians of patient arrivals. Obtains information of maternity and emergency room patients through interviewing family members and visiting patient’s assigned room. Manage volumes effectively & efficiently to maintain Turnaround time of processing cases VIP Claims Processing and TAT Maintenance Claim Case Management / Cost Management · To attend Investigator meeting & site training meeting. · To ensure protocol compliance for all the events and the procedure. · To identify potential eligible patients. · Assessment of inclusion & exclusion criteria. · To participate in informing the patients about clinical trials. · Evaluating patient status for safety and assure optimum health care. · TPA files follow-up and closure. · Tracking of discounts/Cancelled bills/refunds/free bills/posting of packages. · Service Recovery in the billing Area. · Training of the HIS modules in billing with the power users. · Proper understanding of various ailments and related clinical diagnosis. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Rotational shift Work Location: In person

Patrolling the hospital and preventing any miscreant activities in the hospital premises Investigates unauthorized people in the hospital premises and ensures that there is no safety threat Arresting people who are found to be making trouble Keep monitoring the security camera in the hospital and look for signs of trouble Make sure that the vehicles and people coming to the hospital do not steal hospital property Ensuring that the various departments of the hospitals are functioning according to the rules and regulations of the state Ensure that the fire safety measures in the hospital like fire evacuation exits and fire extinguishers are in proper working conditions. carry out risk assessments and draw up fire plans liaise with local fire services investigate incidents train fire wardens train staff in fire prevention and evacuation drills organize spot checks around the site arrange regular fire alarm tests and fire drills Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

· Greets visitors and patients and determines their needs. · Answers questions and gives required and relevant information directly to the person or on the telephone. · Makes future reservations for patients. · Maintains and prepares files, records and reports. · Enters data into the computer. · Handles grievances. (Patient history, report related, etc.) · Arranges for escort of patient to room or ward station. · Co-ordinates with other departments (Billing, H/K, OPD, Pathology, Radiology) · Ensure that the patient is aware of all the facilities/services available in the hospital and patient's room. · Address concerns regarding Room service facilities as well as Cafeteria for attendants. · Address concerns regarding Information on Laundry facilities if required. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Rotational shift Work Location: In person Speak with the employer +91 8210990205

Maintain updated records of purchased products, delivery information and invoices Monitor stock levels and place orders as needed To indent routine medicines as per prescription/ treatment sheet for 24 hours. Dispensing medications to in patients, Issuing departmental indents, Short listing the items required, Quarterly stock taking, arranging drugs according to storage conditions, Expiry check periodically, receiving medicines from supplier. Stock check should be carried out maintaining the protocol of perpetual inventory. Filing of patient issues/department issues daily basis. Recording of Short items in short book register. Checking of Expiry is mandatory as per the schedule given and storing it separately from the regular stock. Checking Narcotic registers daily basis for stock & related systems. Narcotic, Conc. Electrolytes, Drug return registers should be updated with columns, rows. Updating of drug returns records and relevant documentation. Any local purchase required for urgent drugs. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person