Field Collection Executive

The Field Collection Executive is responsible for managing debt collections by visiting clients in their designated area, collecting payments, and providing support to resolve any payment-related issues. This role ensures prompt recovery of outstanding dues, minimizes the risk of bad debts, and fosters a professional and customer-oriented approach to collections.

Key Responsibilities:

• Customer Visits: Conduct scheduled visits to clients/customers to collect overdue payments or negotiate payment plans.
• Account Review: Review outstanding balances, verify customer account information, and communicate any discrepancies.
• Payment Handling: Collect payments via cash, cheques, or digital means as per company policy, and ensure prompt deposit and documentation.
• Documentation: Maintain accurate records of payment collections, communication, and any agreements or commitments.
• Relationship Management: Handle client interactions professionally, ensuring respectful and transparent communication to maintain positive relationships.
• Follow-Up: Regularly follow up with customers on outstanding balances and payment schedules to prevent account delinquency.
• Reporting: Prepare and submit daily/weekly/monthly reports on collections and account statuses to the Collection Manager.
• Compliance: Adhere to all legal and regulatory requirements in handling payments and customer accounts.

Skills: Strong interpersonal and communication skills

• Familiarity with financial and accounting principles
• Proficiency in using mobile applications or software for reporting and documentation

Other Requirements:

Valid driver's license and willingness to travel locally

• Ability to work independently with good organizational skills

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person