Female Customer Service Executive

0 years

1 - 2 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Good Morning

Kindly share if u have any profile who has handled service profile for at least two years in HVAC/ Automobile sector, who knows the nuances of the job profile.

Should be tech-savvy, soft spoken, cool headed and focussed on her job

- attending voice calls for service

- working on OEM software

- delegation of work to service teams

- shipping of defective parts

- coordination with OEM persons

- Making service calls

- Happy Calls

- Sending AMC proposals

- Making the amc proposals mature

- keeping records of all complaints rec'd

- keeping records of all clients and database

- providing customers with an estimated proposal in discussion with an OEM person and Service technician

*Urgent Requirement*

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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