Creator Growth Lead Location: Mumbai | Experience: 3-6 years The Role We're looking for a self-driven leader who will own and evolve YouTube creator growth engine. Youll manage a small team (2–3 people) and work closely with creators, guiding them to quickly scale up and increase affiliate revenue. This role sits at the intersection of strategy, execution, creator relationships, and hustle. Your charter will begin with YouTube but will expand across other platforms, niches, and formats based on what works. If you're excited by ambiguity, early-stage building, and working directly with creators — this role is for you. Your key responsibilities- 1. Lead the firm's YouTube affiliate growth vertical and lead key experiments 2. Onboard creators, analyze growth levers, test content 3. Lock deals with creators and grow creator posting and consistency month on month 4. Build playbooks to grow creators’ affiliate revenue via optimized content and channel strategy 5. Work 1:1 with creators and help them unlock higher earning through our platform 6. Coach and manage a lean team of creator success managers 7. Coordinate across product, marketing, and ops for experiments, campaigns, and feature adoption 8. Drive a performance-focused, fast-moving culture with clear success metrics Key Skill-sets: 1. 3–6 years of experience in creator management , social media growth , influencer marketing , or growth ops 2. Prior experience working with YouTubers or affiliate creators a big plus 3. Hands-on with tools like YouTube Studio, Google Trends, and affiliate dashboards 4. Strong team and project management chops — you can keep multiple balls in the air 5. Startup mindset: fast, frugal, ownership-driven , and comfortable with chaos 6. Excellent communication: can coach creators and report to leadership with clarity 7. Startup instinct: adaptable, quick-learning, and unfazed by pivots 8. Strong bias for action, and a builder’s mindset

Position Title General Manager / Joint General Manager Company Essar Bulk Terminal (Salaya) Ltd Grade / Level M-04/M-05 Business Ports Location Mumbai ACCOUNTABILITIES & RESPONSIBILITIES RESPONSIBILITIES Lead the identification, evaluation, and development of new port projects and business opportunities To Lead bidding for various PPP projects in ports and logistics sector covering all aspects of the bidding process Overseeing end-to-end project development activities including conceptualization, feasibility studies, master planning, project approvals, and execution strategies Build and maintain strong relationships with key stakeholders, including government bodies, private investors and regulatory authorities Drive commercial negotiations and contractual discussions for port development and operations Monitor market trends, competitor activities, and regulatory changes impacting the ports and maritime sector Collaborate with internal teams to align project development goals with organizational strategy Manage budgets, timelines and project milestones to ensure successful delivery Mentor and develop a high-performing team to support business and project development functions Key CHALLENGES Market Volatility & Commodity Price Fluctuations. Infrastructure & Logistics Bottlenecks. Regulatory & Compliance Hurdles. Intense Competition & Pricing Pressure. High Working Capital & Payment Risks. Sustainability & Environmental Challenges. Domestic issues like labor strikes at ports, monsoon delays in cargo movement, and local policy changes. Technology Adoption & Digitalization Gaps. KEY DECISIONS Made by Jobholder: Business Growth & Sales Strategy. Market Expansion & Client Acquisition. Contract Negotiation & Pricing Models. Investment & Cost Optimization. Operational & Supply Chain Decisions. Risk Management & Compliance. Financial & Credit Risk Decisions Competitor & Market Positioning. Sustainability & ESG Initiatives. Crisis & Disruption Management Recommendations to Superior: Invest in expanding to new markets or ports (e.g., developing operations in emerging bulk cargo hubs). Approve high-value contracts with strategic bulk cargo clients. Modify freight rates, handling charges, or bulk cargo pricing models to remain competitive. Implement risk mitigation strategies for price volatility, regulatory changes, or supply chain disruptions. Invest in cargo tracking systems, digital documentation, and predictive analytics for improved decision-making. Revise credit terms for high-risk clients or introduce stricter payment policies. Adjust marketing and sales strategies based on competitor movements. INTERACTIONS Internal Interactions Interaction with the subsidy of Essar ports External Interactions Customers & Clients. Port Authorities & Terminal Operators. Rail & Road Transport Providers. Government & Regulatory Authorities. Financial Institutions & Investors Industry Associations & Trade Bodies Technology & Service Providers Competitors & Market Players DIMENSIONS Financial Dimensions 1.Annual revenue target from bulk cargo business. 2. Gross Margin : Difference between cargo handling revenue and direct costs. 3. EBITDA Margins : Profitability after factoring in port charges, freight, and handling costs. 4. Net Profitability : Achieved through cost optimization and efficient cargo movement. 5. Volume & Cargo Throughput. 6. Port handling & warehousing costs vs. revenue earned. 7. ROI from new business development initiatives. 8. Strategic partnerships impact on cost reduction and revenue enhancement. 9. Pricing strategy based on commodity trends and market demand. 10. Credit risk management for bulk cargo customers. 11. Comparison with industry peers in cargo volumes, margins, and revenue per ton. SKILLS & KNOWLEDGE B.Tech , MBA (Prefered) Relevant (Functional/Level) & Total Years of Experience: 1.Total work Experience Required: Min (in years): 8years Max (in years): 15 years Functional Skills: Industry Knowledge. Relationship Management. Market Awareness Behavioural Skills: Inter-personal Skills Negotiation skills Team Work This is a proprietary document owned by Corporate Human Resources, Essar Group. Its use and publication is restricted and permission to do the same is with Corporate Human Resources only.

As Customer Support Executive, you would own customer satisfaction metrics. You would act as primary source of contact for all organic creators, handle their queries and help in automating frequently asked questions and identify key issues faced. Essential Requirements 1. Strong verbal and written communication skills 2. Proficiency in typing skills 3. Prior experience in customer service and customer complaint resolution 4. Timely resolution of complaints within SLA 5. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution 6. Identification of key issues being faced and helping in automation

Job Title: Junior Analyst Location: Mumbai Job Description We are seeking a detail-oriented and motivated Junior Analyst to join our team. The ideal candidate will be responsible for analyzing data, generating insights. This position requires collaboration with cross-functional team members, strong communication skills, and the ability to present findings effectively. Primary Responsibilities Conducting Meetings: Facilitate meetings and presentations to communicate findings and share insights effectively with team members and management. Data Reporting: Use internal data to create dashboards in Tableau, utilizing SQL. Insight Communication: Collaborate closely with cross-functional team members to ensure alignment on insights, plans, and strategies. Quality Assurance: Ensure data reports meet stringent quality standards to support reliable and accurate business decisions. Skills & Requirements Technical Skills: - Proficiency in Excel (advanced level) - Experience with Tableau for data visualization - Strong command of SQL for data extraction Analytical Skills: - Knowledge of market research methodologies - Basic understanding of statistics and analysis - Experience in data mining and visualization Soft Skills: - Effective communication and interpersonal skills - Strong problem-solving abilities Qualifications Bachelors degree in Statistics or a related field (or equivalent work experience) Expertise in Tableau, Excel, and SQL Previous Experience in both quantitative and qualitative research

About the Role: We are looking for a Campaign Executive to manage and execute marketing campaigns across WhatsApp, SMS, and Push Notifications . The ideal candidate should have hands-on experience with CleverTap, Gupshup, or similar CRM tools and a strong marketing mindset to drive creative and effective engagement strategies. Key Responsibilities: Execute and manage multi-channel campaigns (WhatsApp, SMS, Push Notifications) to drive user engagement. Utilize CleverTap, Gupshup, or other CRM tools to set up, track, and optimize campaigns. Create and manage customer journeys and chatbots to enhance communication effectiveness. Analyze campaign performance and suggest improvements based on key metrics. Collaborate with the marketing team to align campaigns with business objectives and audience needs. Ensure timely execution of campaigns with a focus on personalization and automation. Requirements: 0 - 1.5 years of experience in campaign execution and customer engagement. Educational background in marketing or a related field. Hands-on experience with CleverTap, Gupshup, or similar CRM platforms is a plus. Strong marketing perspective with the ability to think creatively while executing campaigns. Basic analytical skills & strong excel skills to measure and optimize campaign performance. Ability to work in a fast-paced environment and manage multiple campaigns simultaneously.

Job: HR Executive Location: Mahalakshmi, Mumbai Reports to: Lead HR Job Summary: The HR Executive will play a pivotal role in supporting the HR team by handling key responsibilities in talent acquisition, HR operations, and employee relations. This position requires a proactive and detail-oriented individual with strong interpersonal skills who can efficiently manage multiple tasks and contribute to a positive workplace culture. Key Areas: 1. Talent Acquisition : Assist in end-to-end recruitment processes, including sourcing, screening, scheduling interviews, and coordinating on-boarding activities. Maintain job postings on career portals, company websites, and social media platforms. Collaborate with hiring managers to understand staffing requirements and job descriptions. Conduct reference checks and background verifications as required. Develop and maintain a database of potential candidates for future requirements. 2. HR Operations : Ensure accurate maintenance of employee records, including personnel files and HR databases. Support the payroll process by providing necessary inputs and ensuring compliance with organizational policies. Assist in the implementation and monitoring of HR policies and procedures. Coordinate employee benefits administration, including health insurance, leave management, and other entitlements. Prepare HR reports and metrics as required by the Lead HR. 3. Employee Relations & Grievance Handling : Act as the first point of contact for employee queries and concerns, providing timely and appropriate resolutions. Assist in conducting employee engagement surveys and analysing feedback. Support the organization of employee engagement activities and events. Ensure compliance with labour laws and regulations during grievance handling. Maintain confidentiality and professionalism while addressing employee concerns. Qualifications: 1. Bachelors Degree in BBA/HR 2. 0-1 years of experience in similar fields (internship experience included) Any relevant certifications are a plus

Role : Full time, On site | Mahalaxmi, Mumbai DOJ : ASAP Position Title: Associate, Influencer Management (Retention) Department: Marketing Job Description: As an Associate for Influencer Management, you will play a pivotal role in building and nurturing relationships with assigned creators, facilitating their growth and maximizing their commissions. Your responsibilities will encompass providing valuable insights, meeting sales goals, ensuring a positive experience for creators, and collecting feedback to enhance our services. Responsibilities : Relationship Building: Cultivate strong, trust-based relationships with assigned creators to foster collaboration and long-term partnerships. Insight Provision: Provide creators with actionable insights and strategies to optimize their performance and increase their commissions month on month. Sales Goal Achievement: Meet sales targets set by the management team, leveraging your influence and relationship-building skills to drive creator engagement and revenue growth. Creator Support: Serve as the main point of contact for creators, addressing their queries, concerns, and providing timely assistance to ensure a smooth experience. Feedback Collection: Gather feedback from creators regarding our platform, services, and partnerships, and communicate them to the management team for continuous improvement. Performance Monitoring: Monitor and analyze creator performance metrics, identifying areas for improvement and implementing strategies to enhance their success. Collaboration: Collaborate with cross-functional teams including marketing, content, and product development to align strategies and support the overall growth of creators. Requirements : Experience: Prior experience in influencer management, sales, or account management roles preferred. Communication Skills: Excellent verbal and written communication skills to effectively engage with creators and convey insights. Relationship Building: Strong interpersonal skills with the ability to build and maintain relationships with creators from diverse backgrounds. Analytical Skills: Proficiency in analyzing data and deriving actionable insights to drive performance improvements. Goal Orientation: Proven track record of meeting or exceeding sales targets and goals. Adaptability: Ability to thrive in a fast-paced environment and adapt to evolving priorities and challenges. Passion: Enthusiasm for influencer marketing, digital media, and the ever-changing landscape of online content creation. Benefits : Competitive salary and performance-based incentives. Opportunities for career growth and advancement. Dynamic and collaborative work environment.

POSITION PURPOSE We are seeking a motivated and detail-oriented law graduate to join our legal team as a Legal Trainee on a one-year contractual basis. This role offers a unique opportunity to gain practical, hands-on experience across a broad spectrum of legal work including litigation, regulatory, transactional, and strategic advisory matters. The role is designed to support complex, high-value legal work and involves active coordination with internal stakeholders and external counsel. Based on performance, the candidate may be considered for absorption into a permanent role upon completion of the contract period. POSITION REQUIREMENTS Education Bachelors Degree in LLB from a recognized institution Experience 0-1 years of experience (internship experience in corporate law/litigation is preferred) SKILL/COMPETENCIES REQUIREMENTS Strong academic record and proficiency in written and spoken English Familiarity with MS Office (Word, Excel, PowerPoint) and legal databases (SCC, Manupatra, etc.) Excellent attention to detail and legal drafting skills Strong organisational and multitasking ability Discretion in handling confidential matters Willingness to learn and take ownership of assigned work Ability to work under pressure and meet tight deadlines KEY RESPONSIBILITIES Legal Documentation & Drafting i. Assist in preparing, formatting, and proofing legal documents including NDAs, notices, responses, settlement agreements, term sheets, and corporate contracts. ii. Help prepare summaries, preliminary drafts, and comparative notes based on precedent templates. iii. Maintain trackers for litigation, regulatory notices, and contractual deliverables. Legal Research & Analysis i. Conduct legal research on Indian laws, judgments, and regulatory circulars (especially in areas like contract law, arbitration, corporate law, IBC, and FEMA). ii. Assist in preparing strategic notes and position papers for internal stakeholders. Litigation Support i. Coordinate with external counsel on ongoing litigation and arbitration matters. ii. Assist in collation and indexing of documents for case filings and hearings. iii. Prepare hearing summaries and compile questions/responses for tribunal proceedings. Coordination & Reporting i. Support the preparation of reports, briefing notes, and internal updates for senior management. ii. Liaise with business teams for data gathering, compliance inputs, and document execution. iii. Follow up on outstanding legal matters and action items with relevant stakeholders. Administrative & Organisational Tasks i. Maintain organised legal files (digital and physical) and ensure version control. ii. Track statutory deadlines and limitation periods with calendar alerts. iii. Assist with signature and stamping processes, notarisation, couriering of documents, etc. FUTURE PROSPECTS This position is contractual for a period of one year. Subject to satisfactory performance and business needs, the candidate may be considered for a permanent role within the legal department upon completion of the contract term.

Job Description Admin Floor Officer JOB PURPOSE To handle employees requirement on the floor pertaining to Infrastructural maintenance, housekeeping, stationary, Printing request, Conference booking. To keep track on attendance and head count of the floor, and to keep on the details of all the employees of the floor. ORGANISATIONAL CHART ACCOUNTABILITIES & RESPONSIBILITIES ACCOUNTABILITIES ACTIVITIES 1To handle conferencing for various meetings To book conference rooms for immediate meetings To assist business centre for bookings for conferencing To ensure all the requirements are met for the meetings 2Protocol activities To co-ordinate with team for various protocol activities To maintain record of all the activities 3To maintain record of Floor employees and Visiting executives To maintain ext. List , I drive and reliever folder for floor employees 4To maintain/ensure security related issues have been addressed To keep a track on visitors movements on the floor To maintain first aid box 5To handle routine for the Floor To maintain/order stationary as and when required To address housekeeping issue To communicate on necessary details to all the floor officer and other concern teams To get Visiting Card printed as requested To coordinate with housekeeping & Security for any shifting internally and externally 6To handle other floors activities in absence of respective floor officer 7To ensure & maintain availability of the infrastructure of all the conference rooms and lobby 8To volunteer for any key events within Essar KEY CHALLENGES 1. N.A KEY DECISIONS: Made by Jobholder: To decide on Infrastructural maintenance and housekeeping activities Recommendations to superior: N.A INTERACTIONS: Internal Interactions Internal employees Housekeeping team Security team Maintenance team Mail room External Interactions Visitors Vendors DIMENSIONS: Financial Dimension: N.A Other Dimension: N.A SKILLS & KNOWLEDGE Educational Qualifications & Certifications Graduation (any stream) Functional Skills Ability to co-ordinate with different people Proactive skills IT skills Behavioural Skills Good communication skills Good Presentation skills This is a proprietary document owned by Corporate Human Resources, Essar Group. Its use and publication is restricted and permission to do the same is with Corporate Human Resources only.

As Customer Support Executive, you would own customer satisfaction metrics. You would act as primary source of contact for all organic creators, handle their queries and help in automating frequently asked questions and identify key issues faced. Essential Requirements 1. Strong verbal and written communication skills 2. Proficiency in typing skills 3. Prior experience in customer service and customer complaint resolution 4. Timely resolution of complaints within SLA 5. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution 6. Identification of key issues being faced and helping in automation