Job description Accompany a client portfolio throughout the year. Ensure a smooth delivery of the service while being a link between the internal and the external sides. 1 . Accompany the client throughout the year - Inform the client about the certification schemes he is interested in and answer related questions - Inform the client about Ecocert certification process and tools and answer related questions - Follow up internally on client requests and on the clients certification process to ensure a good quality of service - Explain Ecocert requests to the client and provide the relevant support. Communicate some of the Ecocert requests - Refer the client or its requests to the appropriate internal resource based on its needs - Process complaints, involve the necessary resources internally and ensure follow up 2 . Proceed with renewals - Inform the client about the renewal process, required actions and associated deadlines - Issue renewal quotation if required - Issue invoice order and communicate invoice - Support to collect receivables 3 . Process changes requests - Gather and process changes requests from the clients - Communicates changes to relevant staff internally where necessary and ensure follow-up - Issue additional quotation and invoices order if necessary 4 . Audit follow up - Follow-up with the client to ensure receipt of necessary corrective action and/or evidence. - Process corrective actions/evidences or allocate internally if evaluation competence is required. Profile Education: Bachelor/Diploma in Textile Experience : Minimum 1 year experience in the textile industry Behavioural skills: - Global vision and professional judgement - Courage and decision making - Agility and Adaptability - Communication and interpersonal skills - Proactivity and creativity - Diligence - Organisation and anticipation Remuneration: As per industry standards Type of contract: Full time contract Please send your CV and cover letter Perfect match Act for a sustainable world FOLLOW THE SWALLOW ON SOCIAL NETWORKS

Job description Within a team of 70 employees, you will respond to incoming customer enquiries over mail, phone or references. Person in charge will be responsible to take back information and make initial quotations. Following is the Job Responsibilities of a Sales Officer: Introduce and explain prospects about COSMOS certification, training and consultancy Propose quotes according to the certification, validation and training projects Attend inquiries over phone, emails, and provide necessary information to the prospects Update and maintain CRM Laise with international team for smooth operations Track and complete annual contract renewals Provide monthly operation updates and activity reports Market analysis on cosmetic and personal care Profile Education: Graduation in Business Administration/ Cosmetics/ Chemistry / Pharmacy field Experience: Minimum 1+ year of experience in Sales and Marketing Technical skills: - Experience in cosmetics and/or quality. - Knowledge in chemistry, raw materials/ingredients and/or product certification will be highly recommended. - Sales and Marketing in relevant field will be a plus. - Familiarity with MS Office tools (PowerPoint, Word and Excel) is mandatory. Other Skills: - English: Professional Proficiency - Hindi: working knowledge What s in it for you? Remuneration: As per industry standards. Type of contract: Contract / Full Time Perfect match? Act for a sustainable world FOLLOW THE SWALLOW ON SOCIAL NETWORKS