E-Commerce Executive

Job description

Job Title: eCommerce Executive –Mobile Accessories
Location: Rajouri GardenDepartment: E-Commerce- Executive

Full job description

We are seeking a proactive and detail-oriented Ecommerce Associate to join our growing team. The ideal candidate will be responsible for managing marketplace operations (Amazon, Flipkart, Meesho, etc.). This role involves end-to-end order management, product listing creation, marketplace compliance, inventory oversight, and customer support coordination.

Key Responsibilities: Order & Customer Experience Management

· Process orders efficiently across platforms (Amazon, Flipkart, Artrack.in, etc.).

· Manage returns, cancellations, refunds, and customer queries with care and professionalism.

· Track customer feedback and reviews to identify product or service improvements.

Marketplace & Website Operations

· Monitor and manage inventory, stock levels, and product pricing across all channels.

· Maintain product catalogs, ensure correct categorization, and update product attributes.

· Identify and resolve listing issues, policy violations, and compliance concerns.

· Plan and implement platform-specific promotions, offers, and bundle deals.

Product Listings & Content Optimization

· Create and publish new product listings with descriptions, and bullet points.

· Manage product images, videos, and enhanced content (such as Amazon A+ Content).

· Ensure branding, pricing, and content consistency across all platforms.

· Track product performance and suggest content or pricing improvements as needed.

Requirements:

· Proven experience in managing eCommerce operations on Amazon, Flipkart, and other marketplaces.

· Familiarity with logistics tools such as Ship rocket, Nimbus Post, or similar.

· Proficiency in Excel/Google Sheets and basic knowledge of eCommerce CMS platforms.

· Strong attention to detail, organizational skills, and ability to multitask.

· Basic knowledge of digital marketing and SEO is a plus.

· Good written and verbal communication skills.

Job Type: Full-time

Pay: ₹15,000.00 - ₹33,000.00 per month

Schedule:

• Day shift

Work Location: In person