Director – Head of Product (Product & Development)

KEY RESPONSIBILITIES/ ACCOUNTABILITIES Strategic Responsibilities Lead the modernization and digital evolution of brokerage products across all asset types, including cash, derivatives, and fixed income. Develop and implement forward-looking product strategies that encompass client needs, regulatory requirements, and market trends. Oversee the entire product lifecycle, from ideation to market launch, ensuring all products meet client demands, regulatory standards, and business goals. Ensure seamless integration of product changes into trading systems, with a focus on improving functionality, efficiency, and customer satisfaction. Identify and implement cutting-edge technologies (e.g., AI, machine learning, blockchain) to enhance trading platforms and maintain a competitive edge. Collaborate with IT and vendors to ensure the successful integration of new technologies into brokerage products. Conduct market scans and competitor benchmarking to identify trends, gaps, and opportunities for product innovation. Ensure brokerage products remain at the forefront of industry advancements. Act as the primary liaison between business units, IT, vendors, and regulators to ensure alignment of product updates with organizational goals. Work closely with internal stakeholders to gather feedback and translate it into actionable product enhancements. Evaluate and improve product performance through cost-benefit analysis, operational impact assessments, and customer feedback. Align product strategies with organizational objectives to drive revenue growth and market leadership. Core Responsibility Oversee comprehensive testing and validation processes for all product and system updates, ensuring quality and alignment with business requirements. Collaborate with IT to implement robust testing frameworks for new technologies and system enhancements. Ensure all product developments and system updates comply with regulatory standards and internal control requirements. Collaborate with compliance and risk teams to identify and mitigate potential risks associated with product changes. Manage relationships with external vendors and IT teams to ensure product solutions are delivered on time, within budget, and aligned with business needs. Review and approve scopes of work for external vendors, ensuring clarity and alignment with product objectives. Lead cost-benefit analysis and financial impact assessments for new products and system updates, ensuring alignment with organizational goals. People Management Responsibilities Build and maintain a strong talent pipeline within the team by mentoring, coaching, and providing professional development opportunities. Foster a culture of accountability, innovation, and continuous improvement within the team. Set and monitor team goals and KPIs, ensuring alignment with organizational priorities. Lead performance reviews and provide constructive feedback to drive team growth and success. Risk & Internal Control Responsibilities Governs implementation of risk-related policies and processes (operational, regulatory, financial, informational, reputational and audit risks) for the department, ensuring that that these meet regulatory and internal control requirements. Reviews implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and takes corrective action based on audit findings. Raise and review systems-related issues, working closely with technology and business teams to