Customer Interaction:Make or receive calls/emails/chats from international customers regarding products, services, billing, or technical issues Provide accurate information and resolve queries efficiently Maintain a positive, professional, and empathetic tone with every interaction 🎯 Performance & Process:Meet or exceed assigned KPIs: first-call resolution, CSAT, AHT, and sales targets (if applicable) Maintain detailed records of customer interactions using CRM tools Follow standard operating procedures (SOPs) and comply with company quality and data privacy standards 🌐 Teamwork & Support:Coordinate with internal teams to escalate unresolved queries Participate in training and refresher sessions to stay updated on process changes Support a collaborative team culture and assist team members as needed

Urgent Hiring DFS Technologies is hiring for an International US Voice Process (Night Shift) 📍 Location: Thane West 💰 Salary (In-Hand): ₹15,000 to ₹28000+ Attractive Incentives (Based on experience & skills) 💻 Experience: Freshers to 2 years 🎓 Qualification: SSC above 🕒 Office Timings: 7:30 PM to 4:00 AM (Night Shift) 📅 Work Days: Monday to Friday (Saturday & Sunday Off) Contact Details HR Sujata - 7045520378

Looking for Energetic individuals with good English Communication skills and willingness to work night shifts.

Dear Candidate, DFS Technologies LLP is hiring for an International Lead Generation Process (US Shift). If you are looking for a dynamic career with excellent growth opportunities, this role is perfect for you! 📍 Location: Thane West 💰 Salary (In-Hand): ₹15,000 to ₹30,000 + Attractive Incentives (Based on experience & skills) 💻 Experience: Freshers to 2 years 🎓 Qualification: SSC above 🕒 Office Timings: 7PM to 5:00 AM (Night Shift) 📅 Work Days: Monday to Friday (Saturday & Sunday Off) ✅ Requirements: Excellent communication skills (English) Presentable and professional demeanor Willingness to work in a fast-paced environment If you’re interested, share your updated CV with us today! 📩 Contact: Nikita 9076474864 Looking forward to helping you build a successful career! Best Regards, *Nikita * DFS Technologies LLPDear Candidate, DFS Technologies LLP is hiring for an International Lead Generation Process (US Shift). If you are looking for a dynamic career with excellent growth opportunities, this role is perfect for you! 📍 Location: Thane West 💰 Salary (In-Hand): ₹15,000 to ₹30,000 + Attractive Incentives (Based on experience & skills) 💻 Experience: Freshers to 2 years 🎓 Qualification: SSC above 🕒 Office Timings: 7PM to 5:00 AM (Night Shift) 📅 Work Days: Monday to Friday (Saturday & Sunday Off) ✅ Requirements: Excellent communication skills (English) Presentable and professional demeanor Willingness to work in a fast-paced environment If you’re interested, share your updated CV with us today! 📩 Contact: Nikita 9076474864 Looking forward to helping you build a successful career! Best Regards, *Nikita * DFS Technologies LLP