About the job: Key responsibilities: 1. Answer calls and emails professionally to provide information about products and services 2. Handle customer complaints efficiently 3. Log customer complaints accurately 4. Allot complaints to the appropriate department or personnel 5. Manage customer inquiries and queries across all communication channels 6. Possess a minimum qualification of 12th pass or be a graduate 7. Demonstrate excellent communication skills 8. Exhibit strong listening and problem-solving skills over email and telephone 9. Handle stress and pressure effectively in a complaint center environment 10. Manage large volumes of incoming calls, emails, and messages from multiple channels 11. Resolve customer complaints via phone and email 12. Have good knowledge of networking 13. Apply troubleshooting skills for computer networks, routers, switches, Wi-Fi, etc. Who can apply: Only those candidates can apply who: are from Dharamshala only Salary: ₹ 2,00,000 - 3,60,000 /year Experience: 0 year(s) Deadline: 2025-05-31 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Computer skills and Effective Communication About Company: Development Logics is a technology services provider, offering services since October 2013. The company is located in Dharamshala, a beautiful hill station in northern India. The organization is currently serving customers globally in delivering IT solutions such as website, mobile application, digital marketing, BPO, customer support, system administration and network management services from its delivery centers in Bangalore, Delhi and Dharamshala. The company is instrumental in bringing the internet to remote locations of district Kangra. Through its wireless infrastructure, Development Logics, connects remote schools, panchayats, common service centers, hospitals, and rural homestays to the internet, which is the fuel for the new economy. We are currently represented by partners in Washington DC, Louisville, Oklahoma, and Sydney. Started as a web development agency, the company now offers a wide range of products and services.

We are a growing Internet Service Provider in Kangra seeking a Network Engineer to manage and optimize our network infrastructure. This role combines fieldwork and technical expertise, directly impacting our service quality. Key Responsibilities: Configure and manage Mikrotik and Cisco routers/switches. Set up and troubleshoot VLANs, BGP, OSPF, firewalls, and network loops. Install and maintain OLTs, NAS devices, fiber, and Ethernet cabling. Monitor L2/L3 networks and resolve real-time network issues. Conduct field installations, including climbing radio masts when necessary. Maintain network documentation and SOPs. Requirements: 3–4 years in network operations (preferably ISP experience). Hands-on experience with Mikrotik and Cisco hardware. Strong knowledge of IP protocols, AAA (Radius/TACACS), MPLS, QoS, STP/RSTP. Understanding of the OSI model, VLAN management, and network monitoring. Relevant certifications (Mikrotik/Cisco) preferred. Problem-solving mindset, field-ready, self-driven, and team-oriented. Must reside within 30 min of Dharamshala with independent 24x7 transport. What We Offer: Salary ₹20,000–₹40,000/month + insurance. Stock options and stakes for exceptional performers. Career growth and leadership opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Shift allowance Ability to commute/relocate: Dharmsala, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have driving license and two-wheeler Education: Diploma (Required) Experience: network operations, preferably with an ISP: 3 years (Required) License/Certification: CCNA certificate (Required) Work Location: In person

Job description We are seeking an experienced Full Stack Developer with a strong background in both front-end and back-end development. The ideal candidate should have 5+ years of hands-on experience building scalable web applications and working across the full development stack. Key Responsibilities: Design, develop, and maintain user interfaces using HTML, CSS, JavaScript, SCSS, and Vue.js. Build and manage robust backend services with Node.js. Collaborate using Git for version control and team workflows. Work with NoSQL databases, particularly CouchDB. Integrate and optimize search functionalities using Elasticsearch. Ensure responsive, secure, and performant application delivery. Requirements: 5+ years of full stack development experience. Proficiency in HTML, CSS/SCSS, JavaScript, and Vue.js. Strong backend skills with Node.js and Git. Experience with NoSQL databases (CouchDB preferred). Experience with Elasticsearch and real-time search integrations. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,100,000.00 per year Location Type: In-person Schedule: Day shift Ability to commute/relocate: Dharamsala, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Java development: 5 years (Preferred) Work Location: In person

We are looking for a Customer Support Representative to join our Internet services team in Dharamshala. Preferences will be given to local candidates. Responsibilities Answer calls and mail professionally to provide information about products and services Take care of customer complaint Logged the complaint Allot the complaint Take care of all the inquiries and queries of customers. Requirements Minimum 12th Passed or Graduate Excellent communication skills Good Listening and problem-solving skills over mail and telephone Ability to take and handle stress pressure of complaint center Manage large amounts of incoming calls, emails, and messages from other channels Resolve customer complaints via phone, mail. Good Knowledge of networking Needs to have troubleshooting knowledge/experience of computer networks, routers/switches, wi-fi, etc. Other Information Reporting to: Manager Remuneration: ₹10,000 - ₹15,000.00 per month plus health and accident insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak About Us Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh. Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia. Why work with us? Work from a place which is many people’s dream. A better quality of life for you and your family. Work-life balance Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Application Question(s): Are you available to work in rotational shifts? Education: Higher Secondary(12th Pass) (Required) Experience: Customer service: 1 year (Required) Location: Dharmsala, Himachal Pradesh (Required) Work Location: In person

We are currently hiring a full-time Field Sales Executive in Dharamshala, Himachal Pradesh. If you are interested in sales and marketing, check the requirements, and apply today. Preferences will be given to local candidates. Requirements: The job requires you to possess the following skills and experience : · Direct approaching business, homes and distributing brochures to each customer · Meeting with decision making person · Explain about internet packages and explaining the benefits and offers · Strong strengths over competitors products/services · Suspecting and prospecting process to identify high profile customer · Probing techniques to identify usage pattern and needs · Converse in local dialect to interact with potential buyers Required experience: Any graduate, with relevant experience of 6 Months and should have a good record in Field Sales. · Oral Communication (Listening & Speaking skill) · The candidate should have two wheelers and a driving license · Sales Executive should be preferably from:- 1) ISP Industry like ACT Broadband/TATA/Airtel/Idea/Aircel 2) Eureka Forbes Sales guys selling Water purifiers/vacuum cleaners 3) SIM Card selling agents/Credit card selling Agents/DTH Sales Other Information Reporting to: Manager CTC: Rs 10000 – Rs 15000 plus Health and Accident Insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you in Dharamshala License/Certification: driving license (Preferred) Willingness to travel: 75% (Preferred)

We are looking for an Operations Manager to join our Internet services team. Preferences will be given to local candidates with experience in operations, sales and admin field. Requirements Bachelor’s degree in commerce/management, business administration, or related field Knowledge/experience of Operations in related field Strong IT skills, including networking/hardware Minimum of three(3) years of experience Candidate should have two wheelers and a driving license Responsibilities Maintain constant communication with management, staff, and vendors to ensure seamless operations of the organization Thorough knowledge and understanding of networks/hardware will be helpful Work with sales teams to help set and meet daily and quarterly goals. Oversee and regular reporting (weekly, monthly, quarterly, and annual) Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors Addressing operational concerns and issues, monitoring overall customer satisfaction Excellent interpersonal communication and organizing skills to coordinate project activities Ability to work with details and time-sensitive issues Good decision-making skills and response to high-pressure situations Other Information Reporting to: CEO Remuneration: Rs 18,000 - Rs 23,000/month plus Health & Accidental insurance Joining timeline: Immediate to 30 days. Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak About Us Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh. Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia. Why work with us? Work from a place which is many people’s dream. A better quality of life for you and your family. Work-life balance. Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Application Question(s): Please mention the job code Are you based in Dharamshala, HP Do you have a two-wheeler & driving license? Education: Bachelor's (Preferred) Experience: sales and admin: 3 years (Preferred) Work Location: In person

We are currently hiring a Sales Executive in Dharamshala, Himachal Pradesh. If you are interested in sales and marketing, check the requirements, and apply today. Preferences will be given to local candidates. Requirements: The job requires you to possess the following skills and experience : · Direct approaching business, homes and distributing brochures to each customer · Meeting with decision making person · Explain about internet packages and explaining the benefits and offers · Strong strengths over competitors products/services · Suspecting and prospecting process to identify high profile customer · Probing techniques to identify usage pattern and needs · Converse in local dialect to interact with potential buyers Required experience: Any graduate, with relevant experience of 6 Months and should have a good record in Field Sales. · Oral Communication (Listening & Speaking skill) · The candidate should have two wheelers and a driving license · Sales Executive should be preferably from:- 1) ISP Industry like ACT Broadband/TATA/Airtel/Idea/Aircel 2) Eureka Forbes Sales guys selling Water purifiers/vacuum cleaners 3) SIM Card selling agents/Credit card selling Agents/DTH Sales Other Information Reporting to: Manager CTC: Rs 10000 – Rs 15000 plus Health and Accident Insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you in Dharamshala License/Certification: driving license (Preferred) Willingness to travel: 75% (Preferred)

We are looking for a Customer Support Representative to join our Internet services team in Dharamshala. Preferences will be given to local candidates. Responsibilities Answer calls and mail professionally to provide information about products and services Take care of customer complaint Logged the complaint Allot the complaint Take care of all the inquiries and queries of customers. Requirements Minimum 12th Passed or Graduate Excellent communication skills Good Listening and problem-solving skills over mail and telephone Ability to take and handle stress pressure of complaint center Manage large amounts of incoming calls, emails, and messages from other channels Resolve customer complaints via phone, mail. Good Knowledge of networking Needs to have troubleshooting knowledge/experience of computer networks, routers/switches, wi-fi, etc. Other Information Reporting to: Manager Remuneration: ₹10,000 - ₹15,000.00 per month plus health and accident insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak About Us Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh. Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia. Why work with us? Work from a place which is many people’s dream. A better quality of life for you and your family. Work-life balance Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Application Question(s): Are you available to work in rotational shifts? Education: Higher Secondary(12th Pass) (Required) Experience: Customer service: 1 year (Required) Location: Dharmsala, Himachal Pradesh (Required) Work Location: In person

We are looking for an Operations Manager to join our Internet services team. Preferences will be given to local candidates with experience in operations, sales and admin field. Requirements Bachelor’s degree in commerce/management, business administration, or related field Knowledge/experience of Operations in related field Strong IT skills, including networking/hardware Minimum of three(3) years of experience Candidate should have two wheelers and a driving license Responsibilities Maintain constant communication with management, staff, and vendors to ensure seamless operations of the organization Thorough knowledge and understanding of networks/hardware will be helpful Work with sales teams to help set and meet daily and quarterly goals. Oversee and regular reporting (weekly, monthly, quarterly, and annual) Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors Addressing operational concerns and issues, monitoring overall customer satisfaction Excellent interpersonal communication and organizing skills to coordinate project activities Ability to work with details and time-sensitive issues Good decision-making skills and response to high-pressure situations Other Information Reporting to: CEO Remuneration: Rs 18,000 - Rs 23,000/month plus Health & Accidental insurance Joining timeline: Immediate to 30 days. Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak About Us Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh. Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia. Why work with us? Work from a place which is many people’s dream. A better quality of life for you and your family. Work-life balance. Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Application Question(s): Please mention the job code Are you based in Dharamshala, HP Do you have a two-wheeler & driving license? Education: Bachelor's (Preferred) Experience: sales and admin: 3 years (Preferred) Work Location: In person

We are hiring Electricians to join our Internet services team. Preference will be given to local candidates who have completed ITI in Electrical trade. Requirements: Diploma / ITI/10th/+2. Should have a two-wheeler and a driving license. Should be willing to work in flexible timings. Should have a flair for customer service. Ready to work in the field support team Responsibilities: Responsible for fault finding & rectification of field complaints in the Optic Fiber Cable. Install, maintain, and repair electrical wiring, conduits, fixtures, and other electrical equipment and systems. Repair or replace faulty electrical components, wiring, and fixtures. Customer premises upgradation. Other Information: Reporting to: Manager Remuneration: Rs 10,000 – Rs 15,000/month plus insurance and other benefits Joining timeline: Immediate to 30 days. Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak About Us Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh. Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia. Why work with us? Work from a place which is many people’s dream. A better quality of life for you and your family. Work-life balance. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Application Question(s): How many years of experience do you have as an electrician? License/Certification: Driving Licence (Preferred) Location: Dharmsala, Himachal Pradesh (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

We are hiring Electricians to join our Internet services team. Preference will be given to local candidates who have completed ITI in Electrical trade. Requirements: Diploma / ITI/10th/+2. Should have a two-wheeler and a driving license. Should be willing to work in flexible timings. Should have a flair for customer service. Ready to work in the field support team Responsibilities: Responsible for fault finding & rectification of field complaints in the Optic Fiber Cable. Install, maintain, and repair electrical wiring, conduits, fixtures, and other electrical equipment and systems. Repair or replace faulty electrical components, wiring, and fixtures. Customer premises upgradation. Other Information: Reporting to: Manager Remuneration: Rs 10,000 – Rs 15,000/month plus insurance and other benefits Joining timeline: Immediate to 30 days. Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak About Us Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh. Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia. Why work with us? Work from a place which is many people’s dream. A better quality of life for you and your family. Work-life balance. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Application Question(s): How many years of experience do you have as an electrician? License/Certification: Driving Licence (Preferred) Location: Dharmsala, Himachal Pradesh (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person