About The Company We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we’ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About The Role As a back-end developer, you’ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption. Responsibilities Familiar with the software development life cycle (SDLC) from analysis to deployment. Comply with coding standards and technical design. Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions. Adapts structured coding styles for easy review, testing and maintainability of the code. Integrate the developed functionality and/or component into a fully functional system. Ensure unit and integration level verification plan are in place and adheres to great quality of code at all time. Verify user feedback in making the system more stable and easy. Preparing technical training documents for onboarding new engineers. Must-have Bachelor’s degree in computer science or equivalent practical experience. 2+ years of experience as Software Engineer or Back-end Developer or in a relevant role. Understanding of OOPS concepts, Persistence, Threading. Ability to do database model and relationship well. Proficient in Go Lang or Node.js For Node.js candidate candidate need familiarity on Javascript programming, Event-driven, Asynchronous programming, Event loop, Modules, Non-blocking i/o. For Golang candidate need familiarity on concurrency pattern, clannels, context, workers, garbage collections. Hands-on with SQL or NoSQL database. Competent with developing web apps in popular web frameworks (Express.js, NextJs, Gin, Gorilla, mux). Knowledge in developing web API and connect with other platform with API Knowledgeable in data structures and algorithms. Ability to collaborate and work as part of a team to get the job done Effective communication. Nice-to-have Experience with open-source projects. Experience in designing interactive applications. Prior experience with AWS, Google or Openstack will be a plus. Experience working in a start-up environment. Compensation & Perks You can expect a salary range of 6L - 8L per annum based on your experience. Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games (Please don’t apply if you don’t enjoy this - Not kidding! :P) Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam Show more Show less

About The Company We at Mass Campaigns execute Marketing ad campaigns across different domains as per client requirement. We set up and manage Google Ads, Facebook, Instagram, LinkedIn, Twitter, Quora, Bing, Taboola, Outbrain, Hotstar. All campaigns are strategized, planned and executed by experienced professionals in order to meet client’s satisfaction. Responsibilities: Create new Content (Blogs, Newsletters, E Books, White Papers, Ad copy etc.) to assist Marketing and Sales Campaigns Work Closely with Marketing Team members & Design Team Optimize Content Using SEO best practices Create Engaging Content and meet deadlines Create content for paid campaigns We are looking for somebody who can play with words - Wordsmiths Very high attention to detail Comfortable reducing longer worded articles to smaller ones and vice versa. Journalism/PR background/education would be a big plus Ability to work under tight timelines and word count Affinity towards marketing psychology and copywriting JOB Requirements 2+ years of Experience in relevant field Experience in handling a team Excellent verbal and written communication Skills Excellent Organization Skills and Attention to details Ability to collaborate and work with team members to meet deadlines Proficient with MS office suite and related Software Our Culture We always work together as a team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. Show more Show less

Job description Job Title: Associate Video Editor Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown” to “Well-known” by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people . Job Overview: As a Associate Video Editor, you will be responsible for editing and producing high-quality video content for a range of projects, from commercials and brand videos to social media campaigns and digital content. You will collaborate closely with creative teams to ensure that the final output aligns with the vision and objectives of our clients. If you are a creative problem-solver with a deep understanding of video editing, post-production processes, and AI editing tools, we want you on our team! Key Responsibilities: Video Editing: Edit raw footage into polished, engaging, and visually compelling videos that align with the campaign's creative vision and client requirements. Creative Collaboration: Work closely with the creative teams, to develop concepts and execute video projects from start to finish. Post-Production Excellence: Handle all aspects of post-production, including color grading, audio mixing, sound design, and visual effects (VFX), ensuring the highest quality standards are met. Use of AI Editing Tools: Leverage AI-powered editing tools to streamline processes, enhance video quality, and deliver faster turnarounds. Stay updated with emerging trends and technologies in AI-assisted video editing. Client Communication: Interact with clients to understand their needs, receive feedback, and incorporate revisions to ensure the final product meets their expectations. Content Optimization: Edit videos for various formats and platforms, including Reels, Interviews, social media ads, website content, and branded videos, ensuring they are optimized for each medium. Quality Control: Oversee the final quality of all video content, ensuring consistency, accuracy, and adherence to brand guidelines. Mentorship: Provide guidance and mentorship to junior video editors and assist in the development of their skills and expertise. Required Skills and Qualifications: Proven experience as a Video Editor, with a strong portfolio showcasing high-quality video work (advertisements, branded content, etc.). Expert proficiency in video editing software, including Adobe Premiere Pro, Final Cut Pro, After Effects, and other relevant tools. Experience with color grading, audio mixing, and visual effects. Strong understanding of storytelling, pacing, and visual composition in video content. Familiarity with AI-powered editing tools is a plus. Excellent attention to detail and ability to deliver polished, professional videos on tight deadlines. Strong communication skills and the ability to collaborate effectively with cross-functional teams and clients. A keen eye for the latest trends in video production and post-production techniques. Preferred Skills (Nice-to-Have): Experience with motion graphics and 3D animation. Knowledge of design and graphics tools such as Adobe After Effects, Photoshop, and Illustrator. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Experience in working with social media platforms and understanding platform-specific video requirements. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume along with a portfolio or demo reel showcasing your best video editing work. We encourage you to highlight any projects where you have used AI editing tools. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right aw Show more Show less

About the company We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we’ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations . Overview: The Sales Development Representative (SDR) Associate with 1 to 3 years of experience plays a key role in driving the growth of the company by identifying, nurturing, and qualifying leads for SaaS products. With a deeper understanding of the sales process and the SaaS industry, this role involves taking on more complex responsibilities, including mentoring junior SDRs, optimizing lead generation strategies, and collaborating closely with sales leadership to refine the sales pipeline. Responsibilities: Scheduling 50 qualified demos per quarter Closely aiding account executive to realize revenue for the accounts added Fortnight script tweak with marketing team, insights from each call has to be maintained Insights to Sales Ops team on the quality of leads to be shared and recorded Process tweaks has to be recommended includes tool recommendations Mentoring Associate SDRs 1.Advanced Lead Generation: Research and identify high-potential leads within target industries and companies, leveraging advanced tools and methodologies. Generate qualified leads through a mix of outbound prospecting (cold calling, email campaigns, social media outreach) and inbound lead follow-up. Utilize data-driven insights to target prospects more effectively and refine outreach strategies. 2.Lead Qualification and Nurturing: Conduct in-depth discovery calls to understand the specific needs, challenges, and goals of potential customers. Qualify leads with a more nuanced understanding of the SaaS product fit and customer journey. Develop and implement nurturing strategies for longer sales cycles, ensuring that leads remain engaged until they are ready to purchase. 3.Pipeline and Relationship Management: Maintain and optimize an organized CRM system, ensuring accurate tracking of lead interactions, status updates, and follow-ups. Manage a more complex sales pipeline, prioritizing high-value opportunities and ensuring efficient handoffs to the sales team. Build and maintain strong relationships with potential customers to foster trust and long-term engagement. 4.Collaboration with Sales and Marketing: Work closely with sales leadership to align on strategic goals, messaging, and target audience. Provide feedback on lead quality and sales cycle efficiency to continuously improve the sales process. Collaborate with the marketing team to create targeted outreach campaigns, leveraging insights from previous campaigns to optimize future efforts. 5.Mentoring and Leadership: Mentor and provide guidance to junior SDRs, sharing best practices, techniques, and strategies. Assist in training new SDR team members, helping them to quickly get up to speed with company processes and tools. Take on a leadership role within the SDR team, contributing to the development of team strategies and goals. 6.Performance Analysis and Reporting: Regularly track and analyze key performance metrics, such as lead conversion rates, pipeline growth, and overall sales impact. Prepare and present reports to sales leadership, highlighting successes, challenges, and areas for improvement. Use data insights to continuously refine and improve lead generation and qualification processes. 7.Industry Expertise and Continuous Learning: Stay updated on SaaS industry trends, competitor products, and emerging technologies. Participate in advanced training programs to enhance sales skills, product knowledge, and industry expertise. Act as a subject matter expert within the SDR team, sharing knowledge and insights to drive overall team success. Required Skills: 1.Sales Expertise: Strong understanding of SaaS sales processes and best practices, with the ability to adapt strategies to different customer segments. Proven ability to engage, qualify, and nurture leads through a consultative selling approach. 2.Advanced Communication Skills: Exceptional verbal and written communication skills, with the ability to craft compelling messaging and build rapport with potential customers. Proficient in handling more complex sales conversations and overcoming objections. 3.Analytical and Strategic Thinking: Ability to analyze lead generation and sales data to identify trends, challenges, and opportunities. Strategic thinking in optimizing outreach efforts and improving lead conversion rates. 4.Project Management and Organization: Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment. Experience in managing a more complex sales pipeline with high-value opportunities. 5.Leadership and Mentorship: Demonstrated ability to mentor and lead junior team members, providing guidance and support to improve team performance. Collaborative mindset, with the ability to work effectively with cross-functional teams. Preferred Qualifications: 1.Education: Bachelor’s degree in Business, Marketing, Communications, or a related field. 2.Experience: 4 to 6 years of experience in a sales or lead generation role, with a significant portion of that experience within the SaaS industry. Proven track record of meeting or exceeding sales targets and driving revenue growth. 3.Technical Skills: Proficient in using advanced sales and marketing tools, such as LinkedIn Sales Navigator, CRM systems (e.g., Salesforce, HubSpot), and marketing automation platforms. Strong understanding of SaaS products and the ability to quickly learn new technologies. 4.Certifications: Certifications in sales methodologies (e.g., BANT, SPIN Selling, Sandler Training) are a plus. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam Show more Show less

Location: Onsite – City] Experience: 3 - 5 years Department: Marketing Industry: [Education/ Lead Generation] Job Summary We are looking for a data-driven and creative Senior Performance Marketer who specializes in Meta (Facebook & Instagram) advertising with a strong track record in lead generation. You will be responsible for strategizing, executing, and optimizing paid media campaigns that drive high-quality leads and support revenue growth. Key Responsibilities Plan, launch, and scale paid campaigns primarily on Meta (Facebook & Instagram) focused on B2C lead generation. Own end-to-end campaign management including audience targeting, creative briefing, A/B testing, and funnel optimization. Optimize for CPL, CPA, ROAS, and lead quality using platform insights and analytics tools. Collaborate with the design and content teams to create high-converting ad creatives and landing pages. Perform detailed audience research and develop buyer personas to align ad messaging. Monitor and analyze campaign performance, delivering actionable insights and weekly reports. Conduct regular experiments to test new formats, ad copies, bidding strategies, and creative directions. Stay current on Meta platform updates, privacy policies, and best practices to ensure compliance and maximize performance. Requirements 3+ years of performance marketing experience with at least 2+ years managing high-budget Meta lead gen campaigns. Proven track record of generating high-quality leads through paid social campaigns. Strong command over campaign structuring, pixel tracking, and retargeting strategies. Hands-on experience with tools like Meta Ads Manager, Google Analytics, CRM (e.g., LeadSquared), and landing page platforms (e.g., Unbounce, Webflow). Analytical mindset with the ability to interpret data and make data-driven decisions. Excellent communication, creative thinking, and stakeholder management skills. Preferred Qualifications Experience in D2C / Service-based industries Familiarity with LinkedIn Ads and Google Ads as secondary channels Basic knowledge of funnel metrics (MQL, SQL, CAC and more) Show more Show less

About The Company We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we’ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About The Role As a back-end developer, you’ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption. Responsibilities Familiar with the software development life cycle (SDLC) from analysis to deployment. Comply with coding standards and technical design. Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions. Adapts structured coding styles for easy review, testing and maintainability of the code. Integrate the developed functionality and/or component into a fully functional system. Ensure unit and integration level verification plan are in place and adheres to great quality of code at all time. Verify user feedback in making the system more stable and easy. Preparing technical training documents for onboarding new engineers. Must-have Bachelor’s degree in computer science or equivalent practical experience. 2+ years of experience as Software Engineer or Back-end Developer or in a relevant role. Understanding of OOPS concepts, Persistence, Threading. Ability to do database model and relationship well. Proficient in Node.js For Node.js candidate candidate need familiarity on Javascript programming, Event-driven, Asynchronous programming, Event loop, Modules, Non-blocking i/o. Hands-on with SQL or NoSQL database. Competent with developing web apps in popular web frameworks (Express.js, NextJs, Gin, Gorilla, mux). Knowledge in developing web API and connect with other platform with API Knowledgeable in data structures and algorithms. Ability to collaborate and work as part of a team to get the job done Effective communication. Nice-to-have Experience with open-source projects. Experience in designing interactive applications. Prior experience with AWS, Google or Openstack will be a plus. Experience working in a start-up environment. Compensation & Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games (Please don’t apply if you don’t enjoy this - Not kidding! :P) Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam Show more Show less

About The Company We are no giants or avengers, we’re just a small team whose mission and vision is to help small to mid-sized organizations by providing end-to-end business solutions, Improvising marketing strategies and solving marketing hiccups without any obstacles through our highly Engineered Customer Data Platform (CDP). Now We are the established marketing wingman for more than 1601 companies . CustomerLabs's environment lets every Individual to work relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About The Role As a back-end developer, you’ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption. Responsibilities Familiar with the software development life cycle (SDLC) from analysis to deployment. Comply with coding standards and technical design. Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions. Adapts structured coding styles for easy review, testing and maintainability of the code. Integrate the developed functionality and/or component into a fully functional system. Ensure unit and integration level verification plan are in place and adheres to great quality of code at all time. Verify user feedback in making the system more stable and easy. Preparing technical training documents for onboarding new engineers. Must-have Bachelor’s degree in computer science or equivalent practical experience. 2 years of experience as Software Engineer or Back-end Developer or in a relevant role. Proficiency in Django, Python is must. Knowledge in AI Code Generation Hands on experience in tools like Copilot, Cursor, Claude, etc., Understanding of OOPS concepts, Persistence, Threading Hands-on with SQL or NoSQL database. Competent in developing web apps in popular web frameworks (specifically Django) Knowledgeable in data structures and algorithms. Ability to collaborate and work as part of a team to get the job done Effective communication. Nice-to-have Experience with open-source projects. Experience in designing interactive applications. Prior experience with AWS, Google or Openstack will be a plus. Experience working in a start-up environment. Compensation & Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam Show more Show less

About The Company We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we’ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About The Role We’re looking for an energetic sales representative to actively seek out and engage customer prospects. This position is critical to the success of our business and plays a pivotal role by advancing qualified prospects from lead status into qualified sales opportunities. You will provide appropriate solutions for every customer in order to drive revenue growth, and add new customers. Responsibilities Demo and sell products to existing and prospective customers Establish and maintain positive business and customer relationships Reach out to customer leads through phone or email as required Solve customer problems and complaints to improve customer experience Achieve sales targets and outcomes Collaborate with team members and other departments to bring the best experience for the customers. Generate reports on new sales, target achievements, issues to the management Proactively seek new business opportunities in the market through outbound channel Get feedback and improve constantly Flexible to work for UK or US business hours Must-have BS/BA degree or equivalent 1-2 years of experience as a sales development representative. Proficiency in MS Office Familiarity with CRMs practices. Excellent selling, communication and negotiation skills Prioritizing, time management and organizational skills Ability to create and deliver presentations tailored to the audience's needs Relationship management skills and openness to feedback Nice-to-have Highly motivated and target-driven with a proven track record in SaaS sales. Hands-on experience with multiple sales techniques Thorough understanding of commercial awareness and brand recognition to successfully establish rapport with prospects. Prior experience in a start-up environment. Compensation & Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games (Please don’t apply if you don’t enjoy this - Not kidding! :P) Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam Show more Show less

Responsibilities Create new Content (Blogs, Newsletters, e-books, White Papers, Ad copy, etc. ) to assist Marketing and Sales Campaigns. Work closely with Marketing Team members & Design Team. Optimize Content Using SEO Best Practices. Create Engaging Content and meet deadlines. Create content for paid campaigns. We are looking for somebody who can play with words - a Wordsmith very high attention to detail. Comfortable reducing longer worded articles to smaller ones and vice versa. Journalism/PR background/education would be a big plus. Ability to work under tight timelines and word count. Affinity towards marketing psychology and copywriting. Requirements 2+ years of Experience in the relevant field. Experience in handling a team. Excellent verbal and written communication Skills. Excellent organizational skills and Attention to detail. Ability to collaborate and work with team members to meet deadlines. Proficient with the MS Office suite and related Software. This job was posted by Sandhana Brindha T from CustomerLabs. Show more Show less

Location: Chennai Experience: 2–3 Years Department: People Team About CustomerLabs We aren’t a battalion of Avengers. We’re a compact, purpose-driven crew on a mission to help SMB marketers thrive with zero tech barriers. What started as a fix for our own marketing challenges grew into CustomerLabs CDP a platform that now powers 150+ businesses globally. We keep things simple: freedom to experiment, fail fast, and grow faster. No hierarchies, no micromanagement. Just real impact, real ownership, and a team that backs each other – all while jamming ideas with zero hesitation. About The Role We’re looking for a Talent Acquisition Specialist to join our growing team and build the talent engine that powers CustomerLabs. If you're someone who enjoys scouting the right fits, building meaningful candidate experiences, and taking full ownership of the hiring funnel—this role is for you. You’ll work directly with hiring managers and leadership, shaping recruitment strategies and bringing in the right people to match our culture, curiosity, and pace. What You’ll Do Own the end-to-end recruitment cycle for both tech and non-tech roles (from sourcing to onboarding). Collaborate closely with hiring managers to understand role requirements and design JDs that actually work. Identify and engage with top talent across platforms like LinkedIn, Naukri, etc. Build and maintain strong pipelines for current and future hiring needs. Drive employer branding initiatives to make CustomerLabs a preferred startup to work with. Maintain accurate data in our ATS and generate reports for tracking hiring metrics. Create smooth, memorable candidate experiences and communicate proactively at every step. Support onboarding and help new hires integrate into the team seamlessly. What You Bring 2–3 years of hands-on experience in Talent Acquisition (start-up hiring experience is a plus). Experience handling both technical and non-technical hiring. Familiarity with sourcing tools, job boards, and ATS platforms. Strong interpersonal and communication skills,you know how to read people and build relationships. You’re fast, responsive, organized, and just can’t stand clutter. Ability to thrive in a high-growth, fast-moving, slightly chaotic, fun-loving environment. Bonus Points If You Have Experience in employer branding or content creation for hiring campaigns. Knowledge of recruitment marketing strategies. Worked in early-stage startups or built hiring processes from scratch. A sense of humor (essential to survive Fun Fridays 😅. Why Join Us? A flat, open culture that values ownership and trust. Flexible working hours + hybrid work setup. Endless learning across departments-no silos, no limits. Weekly knowledge-sharing, regular team catch-ups, and occasional food-fueled game nights. A team that celebrates small wins, big milestones, and your quirks too. Our Culture Vibe At CustomerLabs, we don’t just fill roles. We build tribes. We value traits over titles, attitude over experience, and collaboration over silos. So even if you tick 70% of the boxes, but believe you can bring 100% value- we want to hear from you . Come be a part of our #AverageKootam, and help us build something extraordinary together

Job Title: Social Media Marketer/Marketing Operation Associate Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns(a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from “Unknown” to “Well-known” by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people Job Overview: As a Social Media Marketer, you will be responsible for creating and managing social media campaigns, with a significant focus on influencer marketing. Your role will involve identifying and collaborating with influencers, creating compelling content strategies, and analyzing campaign performance. Your knowledge of social media trends, AI tools for content management, and influencer relationship building will be key to driving engagement and delivering results under tight deadlines. Key Responsibilities Influencer Marketing Strategy: Develop and execute influencer marketing strategies for clients, including identifying suitable influencers, negotiating collaborations, and ensuring campaigns are aligned with brand goals. Social Media Campaign Management: Plan, execute, and optimize social media campaigns across platforms like Facebook, Instagram, LinkedIn, YouTube, Twitter, and others. Ensure campaigns are executed efficiently and meet key performance metrics such as engagement, reach, and conversions. Influencer Outreach & Relationship Management: Build and maintain relationships with influencers and agencies, and leverage existing contacts (if applicable) to source new influencer opportunities. Content Creation & Strategy: Develop engaging social media content (posts, videos, stories, etc.) that aligns with both the brand's voice and influencer partnerships. Ensure content is optimized for various platforms and audiences. AI Tools Integration: Utilize AI-powered tools to streamline campaign management, improve content creation, optimize scheduling, and generate performance insights. Stay updated on new AI tools to enhance efficiency. Analytics & Reporting: Monitor the performance of influencer-driven and organic social media campaigns. Track KPIs, analyze results, and provide clients with detailed performance reports and actionable insights for improvement. Creative Concept Development: Generate innovative content and campaign concepts that resonate with target audiences and can be executed under tight deadlines. Community Engagement: Manage social media interactions, respond to comments and direct messages, and foster positive relationships with followers and influencers. Trend Monitoring: Stay ahead of social media trends, platform updates, and industry shifts to ensure strategies remain relevant and engaging. Collaboration: Work closely with cross-functional teams, including creative, design, and strategy teams, to ensure cohesive and effective social media and influencer marketing strategies. Required Skills And Qualifications Proven experience as a Social Media Marketer or Influencer Marketing Specialist, with a strong portfolio of successful campaigns. Strong understanding of social media platforms, influencer marketing trends, and campaign metrics. Familiarity with AI tools for social media management and optimization Existing relationships with influencers and talent agencies is a significant plus. Excellent attention to detail, with the ability to execute high-quality work under tight deadlines. Strong written and verbal communication skills with the ability to adapt tone and messaging for different platforms and audiences. Creative thinker with the ability to come up with innovative campaign concepts and social media content ideas. In-depth understanding of digital marketing principles, including content creation, paid ads, and social media strategies. Experience with video content creation and editing is a plus. Preferred Skills (Nice-to-Have) Experience with paid social media ads (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.). Familiarity with design tools (e.g., Canva, Adobe Creative Suite) for creating visuals. Experience using influencer marketing software. Knowledge of analytics tools and platforms for tracking and reporting campaign success. What We Offer Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume, along with samples or case studies of previous influencer marketing and social media campaigns you've worked on. Highlight any existing influencer contacts or AI tools experience that would benefit the agency. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away