Customer Support Executive (CSE)

As a Customer Support Executive at our Noida office, your primary responsibility will involve interacting with customers via phone, chat, or email to address their queries and provide them with excellent service. You will need to possess exceptional communication skills in both English and Hindi to effectively communicate with our diverse customer base. Key Responsibilities - Engage with customers through various communication channels to assist them in resolving issues and answering inquiries. - Provide accurate and courteous information to customers. - Conduct follow-ups with customers when necessary to ensure their satisfaction. - Collaborate with team members to find solutions to customer problems. - Ensure customer happiness and satisfaction throughout their interaction with our services. Requirements - Proficiency in both Hindi and English languages. - Willingness to work in rotational shifts spanning 9 hours between 7 AM to 11 PM. - Possess a positive attitude and effective listening skills. - Openness to learning and professional growth opportunities. This is a full-time, permanent position suitable for freshers. In addition to a competitive salary, the role offers health insurance and Provident Fund benefits. The work schedule includes both day and rotational shifts. Candidates should be prepared to commute to our Noida, Uttar Pradesh office or relocate if necessary. If you are interested in joining our team, please answer the following application questions: - Are you comfortable with our budget - What were your percentages in class 10th and 12th - How soon can you join us - Are you willing to work in rotational shifts The position requires your physical presence at the office in Noida. We look forward to welcoming a dedicated individual who is eager to deliver exceptional customer support and contribute to our team's success.,