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Customer Service Associate

1 - 3 years

2 - 4 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Requirements for this role include:

  • Education Qualifications:

    Diploma or equivalent 3-year degree
  • Work Experience:

    Fresher/minimum 2 to 4 years of experience in customer service, preferably in a voice and non-voice
  • Good oral and written communication skills
  • Good problem-solving abilities and attention to detail
  • Flexibility to work various shifts, including night and weekends, as needed

In this role you will be responsible for:

Voice Support:

  • Handle inbound and outbound calls to assist customers with inquiries, issues, and product information
  • Provide clear and accurate information to customers, ensuring their questions are answered effectively
  • Resolve customer complaints and concerns in a professional and timely manner
  • Maintain a positive and empathetic attitude while interacting with customers

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