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1 - 2 years

1 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Designation :
Customer care (Only Female)

Job Code :

No. of Openings :
1

Job Qualification :
Any Graduate/Post Graduate

Job Experience :
1 - 2 Year

Job Location :
Agra

Job Type :
Full time

CTC :
1.20 Lacs - 1.44 Lacs

Job Description :
-Handle inbound and outbound calls, emails, and chats to resolve client queries related to trading, demat accounts, and transactions. -Address and resolve complaints related to order execution, fund transfers, margin issues, or statements. -Assist in onboarding new clients and guiding them through the account activation process. -Coordinate with internal departments for issue resolution. -Follow-up with clients for feedback and ensure customer satisfaction. -Hands on experience on excel

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