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Customer Care Executive

0 years

0 - 1 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


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About the Role: As a Customer Support Associate Voice, you will be handling inbound voice calls (internal only, no sales targets). Your key responsibility is to assist customers with queries and ensure efficient resolution, focusing on Average Handling Time (AHT) and customer satisfaction.


Location-wise Requirements & Stipend:Hyderabad


  • Language Proficiency: English (common), Telugu, Hindi. Kannada


  • Stipend: INR 13,500 18,000/month


  • Avg. INR 15,000


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Shift Timings:


  • 9 hours/day (including 1-hour break)


  • 6 days/week


  • Rotational shifts in a 24/7 environment


  • Common shifts: 9 AM 5 PM, 10 AM – 6 PM


  • Late shifts: 3 PM – 12 AM, 4 PM – 1 AM, 5 PM – 2 AM, 6 PM – 3 AM


  • Company-arranged drop-off service available for shifts ending after 9:30 PM


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Manpowergroup Services India
Manpowergroup Services India

Staffing and Recruitment

Bangalore

1000+ Employees

565 Jobs

    Key People

  • Aparna S. Gupta

    Managing Director
  • Shivani Singh

    Senior Director

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