Credit Analyst

Position Overview:

As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customers creditworthiness.

Key Responsibilities:

• Fraud and Credit Risk Review
• Credit Management
• Customer Interaction
• Compliance and Reporting

Qualifications and Requirements:

Educational Background:

• Bachelor's degree in Finance, Business Administration, or a related field preferred.

Experience:

• Previous experience reviewing and approving credit is an asset.
• Minimum of 1 year of customer service experience.
• Credit card experience required; credit and fraud experience is an asset.

Skills and Competencies:

• Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner.
• Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations.
• Ability to communicate tactfully with various levels of business management in a professional manner.
• Strong organizational and time management skills with the ability to prioritize and manage a heavy workload.
• Demonstrated ability to implement change efforts.
• Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills.
• Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset.
• Flexibility and willingness to work overtime as required.