Credit Analyst

Job Description

Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation, and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Credibility and Business Insights Group (CBIG) Dun & Bradstreets proprietary suite of reports help position your business and acts as a catalyst in generating interest among existing and potential business partners. It gives your business the advantage of Dun & Bradstreets outlook to establish the legitimacy, ownership, creditworthiness, overall standing against industry standards and business viability. Our reports are a proactive tool for businesses seeking to establish an updated profile thereby positioning the true picture to stakeholders globally. It also helps • Establish your credibility on a global platform. Enable quicker and better-informed decisions for your stakeholders. Key differentiator between you and your peers Builds confidence of key stakeholders and assists in enhancing your bargaining power. Acts as a catalyst in generating interest among potential trading partners globally. Your Business would obtain a D&B D-U-N-S Number - the most widely accepted global standard for authenticating businesses. For more info visit: www.dnb.co.in Designation: Analyst II SBU: Credibility and Business Insights Group 1. KEY RESPONSIBILITIES 1. Customer Engagement Role requires interaction with senior stakeholders in customer companies (SMEs and Corporates) – CEOs, CFOs, Vice presidents, and alike to understand their business and financial performance Conducting management discussions for the BU and communicating the summary of the discussion to the report analyst in a precise and concise way Resolving client issues through interaction with own and other teams within D&B to provide the quickest and the most efficient solution to client issues while coordinating with sales Understanding on credit and performance rating and undertaking resolution of rating appeals Strong adherence to SLA’s and SOP’s with an inclination to doing the right thing when situation demands Maintenance of records for each customer interaction and customer requirement Resolution of customer queries and enquiries based on customer feedback or query Interact with Correspondents/Customers/Sales Associates/Internally to ensure timely deliverables with desired quality Ensuring required extracts as per business requirements from various data sources Support to sales team for explaining product information to the customers by making presentations, onsite support if required and handling specific queries. 2. Report reviews and rating assignment Undertaking reviews for reports prepared by team – reports may be made for SMEs as well as large corporates and may include varying content based on the report variant Strict adherence to processes and timelines whilst maintaining highest levels of accuracy and quality in line with SLA’s Ensuring appropriate update of relevant MIS’ along with process compliance Perform complex analysis, and work on financial/business research-based assignments /reports Be a part of internal rating committee and product enhancement discussions Responsible for value addition and process improvement in reports Interaction with other SBU members for specific projects 2. KEY REQUIREMENTS CA or MBA with experience of more than 8 years in banking or credit rating industry in a role requiring ongoing client interaction Should have a strong grasp on understanding and analyzing financial statements Internal Use Only Articulate with strong communication skills (verbal and written – English and Hindi) and presentation skills suitable to BU requirements Good knowledge on varied industries will be important Strong analytical skills and ability to provide value added insights Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills Should not have apprehensions to travel beyond city limits for the interest of Business People Management Be a team player Ability to coordinate between internal and external parties as well as within the internal teams will be important Will work under the direct supervision of Team Lead – Customer Engagement CBIG Primary External Interactions MD/Directors, CXO’s, Proprietors, etc. Primary Internal Interaction Report preparation teams within BU, sales team, customer support team, organization support functions, BU heads, etc. Job Location : Turbhe WFO - 5 days.