Creative Business Solutions

As a Customer Service Manager, your primary responsibility will be to ensure outstanding customer satisfaction by maintaining strong working relationships. You will guide and lead team members to deliver products/services that meet or exceed customer requirements. Handling client issues throughout the implementation life cycle in a timely and accurate fashion will be crucial. You will be responsible for managing and training resources to ensure quality and consistency of service to customers. Scheduling and conducting status meetings with appropriate development resources and customers, as well as providing proper refunds and compensation to customers on time, will be part of your daily tasks. Additionally, you will assist the sales team in business acquisitions, planning, retention, and management. Maintaining complete and accurate customer correspondence data, assisting in making major business decisions, and developing and updating client-related reports will also be important aspects of your role. Managing client relationships to build a reputation for excellent service and generate repeat business will be key to your success. You will negotiate and manage agreements through the business contract process. This full-time position is located in Rajkot and requires 3 to 5 years of experience in Service & Customer Care. A graduate in any stream with excellent communication and interpersonal skills will be a perfect fit for this role. The salary range for this position is between 2 to 3 L per annum, with one post available. If you are passionate about delivering exceptional customer service, building strong client relationships, and contributing to business growth, we encourage you to apply for this exciting opportunity.,

You will be responsible for material management, including preparing material requisition plans, stock verification, maintaining minimum stock levels, preparing purchase indents, and following up with the purchase department. You will also be required to conduct physical stock verification, prepare material issue slips, stock transfer slips, and update records in the ERP system. Additionally, you will handle the receipt of received materials, maintain stock of rejected materials, and report non-moving or expired goods to the manager regularly. In addition to material management, you will also handle data entry tasks in the ERP system, entering details of stock such as packing materials, ready cartons, rejected materials, and production slips. You will maintain various reports as per management requirements and provide them when requested. This role is based in Rajkot and falls under the job category of Purchase/Store/Inward. The ideal candidate should have a minimum of 2 years of experience and hold a graduate degree. This is a full-time position with two openings available.,

You will be responsible for negotiating with vendors and developing vendor relationships. Your role will involve checking the in-process and dispatched materials, managing stakeholders, and implementing plant cost-saving initiatives. Additionally, you will be required to maintain records, process buying requests, and work closely with the logistics team for local as well as import and export jobs. Buying raw materials as per project requirements and collaborating with the project department for production planning will also be part of your responsibilities. You will need to follow up on deliveries when necessary, arrange materials on short notice to meet urgent requirements, and participate in new vendor development programs. The location of this role is in Rajkot, Gujarat, falling under the job category of Purchase/Store/Inward. The ideal candidate should have a minimum of 3 years of experience and hold a qualification of DME or BE in Mechanical. The salary offered for this position is up to 30,000 per month on a full-time basis. There are currently 2 positions available for this role.,

You will be responsible for coordinating and following up with Forwarders, Transporters, and Shipping Lines-CHA to ensure smooth operations. This includes tracking vessels as per schedule, checking invoices and products, handling S/B, BOE, Duty Drawback & MEIS, coordinating with factories for material dispatch, and ensuring compliance with export standard procedures for document submission to customs. Additionally, you will be involved in preparing bill of entry through EDI for both home consumption and warehouse, arranging transport for goods delivery, dispatching original documents, and preparing purchase orders as per requirements. You will also contact clients to facilitate clearance procedures for shipments, verify customs documents, and provide solutions for any issues during import/export activities. Furthermore, your role will include coordinating with international clients/agents, checking relevant documents and verifying shipments physically, booking shipments, and instructing staff to deliver the shipments to the designated points. This position requires a minimum of 4 years of experience in Import & Export, along with a graduate degree in any stream. Location: Rajkot Job Type: Full-time Salary: Up to 35,000 per month Number of Positions: 1,

As a Sales and Purchase Accountant at our company located in Surat, you will be responsible for handling sales bills, purchase orders, banking transactions, order monitoring, and GST filing. Your role will require proficiency in Tally and MS Office applications. The ideal candidate for this position should have at least 2 years of experience in accounting, tax, and audit functions. A qualification of B.Com is required for this full-time job opportunity. Currently, we have 1 available position for the role of Sales and Purchase Accountant.,

The job involves performing daily machine preventive checks at the beginning of each shift, reporting to the supervisor or Deputy Manager, following instructions provided by the supervisor, and attending to machine breakdowns. Additionally, the role includes executing preventive maintenance as per the plan when machines are not facing any breakdowns. It is essential to adhere to safety and housekeeping instructions, prepare and maintain spare parts, and check and maintain utilities. The job also requires the maintenance of hand tools for daily use and keeping necessary records. Moreover, the responsibilities include diagnosing malfunctions in machinery and equipment based on observations, dismantling, assembling, and installing industrial machinery. The location for this position is Rajkot, and it falls under the category of Maintenance Engineering. The ideal candidate should possess a DEE/BE Electrical qualification and have at least 5 years of experience. The salary offered is dependent on the current CTC, and the job type is full-time. There are two positions available for this role.,

The role involves the management of general operational activities related to Production. You will be responsible for overseeing the entire production cycle and coordinating with other departments as necessary. Your expertise will be crucial in achieving goals with an emphasis on quality improvement, process enhancement, and operational efficiency. As a strong leader and team player, you will demonstrate excellent motivational skills to drive continuous growth and ensure peak performance from team members. In this position, you will be expected to enhance process operations to meet the required quality standards for products. You should have a comprehensive understanding and the ability to manage the end-to-end production process. Additionally, your responsibilities will include general analysis for production troubleshooting. Proficiency in computer skills is a prerequisite for this role. Fluency in both English and Hindi, along with strong communication skills, is essential. The location of this job is in Rajkot and falls under the Manufacturing category. The ideal candidate should have a minimum of 7 years of experience and hold a qualification of DME/BE Mechanical. This is a full-time position with one available opening.,