Collection Executive

Job Description

Manage and execute the collection process for delinquent accounts. Maintain accurate and up-to-date records of customer interactions and payment history. Develop and maintain relationships with customers to encourage timely payment. Analyze and assess customer financial situations to find appropriate repayment options. Work collaboratively with internal teams to resolve customer issues and improve collection processes. Responsible for meeting target collections and recovery targets as per plan. Ensuring all allocated customers are met, contacted wherever field collection is required or/and for customers who are delinquent or/and for customers directed by the ACM, etc. Ensuring follow-ups are done in a systematic method and recorded on the system Ensuring minimal conversions of Soft repayment to field collection Managing 30+,60+bucket DPD customers To monitor, measure and restrict forward flow of contracts To ensure collection as per the contract allocation and update payment details. To provide input to ACM for all customers. Highlighting any discrepancies in customer behavior or asset To ensure collection as per guidelines To ensure minimum forward flows To highlight need of repossession with proper justification To ensure efficient cash handling and timely deposition of cash & cheques in the branch We have vacancies in Kurnool, Nellore, Ongole, Rajahmundry, Visakhapatnam, Bengaluru Tumkur Road, Channapatna, Davanagere, Hassan, Hubli, Kanakapura Road, Kolar, Krishna Raja Nagara, Mysore Dr Rajkumar Road, Mysore Road, Tumkur SIT Main Road, Whitefield, Borivali, Mumbai Kalyan, Panvel, Bhopal, Dhamnod, Dhar, Indore, Mandsaur, Ratlam, Ujjain, Ghaziabad, Ludhiana, Mathura, Rajnagar, Saharanpur, Ahmedabad Navarangpura, Baramati, Kharadi, Shirur, Banswara, Beawar, Behror, Bhilwara, Jaipur, Jaipur VDN, Kota, Pratapgarh, Shahpura, Udaipur, Rajkot, Chennai Nelson Manickam Road, Chennai Tambaram, Coimbatore, Erode, Hosur, Karur, Madurai, Salem, Tirunelveli, Tirupur, Vellore, Hyderabad, Hyderabad Dilsukhnagar, Hyderabad LB Nagar, Mahabubnagar, Warangal, Faizabad Ayodhya, Kanpur, Lucknow, Akola, Amravati, Aurangabad MH, Nagpur