Career Opportunity | AVP Clinical Operations | US Healthcare

Hello,

Please share your updated resume at gemini.goyal@cotiviti.com if interested. Thank you!

Summary:

We are currently seeking an AVP Clinical Operations with excellent operational acumen and people management skills. AVP will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure a high quality of service. Achieving and surpassing service level benchmarks would be a key responsibility. A good understanding of the processes and managing them through frequently occurring changes will be vital for meeting SLAs. Managing resources, their issues and their career planning is required for the team continuously improve their performance which would result in client delight. Handle large number of teams with the support of managers, AMs and team leads

Relevant Experience and educational requirements:

• Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences
• CPC/CIC/CCS certification
• Additional relevant certifications would be an added advantage
• 15 years of experience in BPO/KPO industry
• 5+ years of experience as Senior Manager/Director Operations
• Experience managing Managers or similar levels
• Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
• Implementations/transitions experience preferred

Skills and competencies:

• Strong analytical, critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• MS office proficiency
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
• Ability to make sound decisions keeping in mind business interests
• Comfortable handling teams across geographies, i.e. other locations within India, Philippines or in the US
• Capable of working under stress and for extended amounts of time

Disclaimer:

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change

Thanks & Regards

Talent Acquisition Team | COTIVITI