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Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Owning the responsibility of boarding the passengers to our buses .  Reaching allotted bus boarding point on time and assist passengers reaching their respective seats .  Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist .  Calling passengers if they don't reach on time and guiding them to the boarding point.  Involving with all the stakeholders to highlight the issues and improve the passenger experience.  Responsible for spot bookings and keeping daily accounts of the same .  Travelling with the bus and coming back next day (8 to 14 hours travel time) .  Assisting passengers with respect to their needs and promised amenities during the journey .  Having Communication with Customers on journey or after journey to get ratings & reviews Job Requirements/Skills:  Hospitality and customer service experience would a big plus .  Should be able to travel with bus and reach boarding point daily.  Professional behavior while dealing with passengers and welcoming, polite language.  Good communication skills. Tamil speaking is must. Basic knowledge of English is

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