Branch Manager

Role & responsibilities

• Liability generation & New Business development (CASA acquisition)
• Cross Sell of various Third party products and Asset products
• Maintaining & deepening relationship with HNI customers

• Profit & Loss and Balance Sheet Management of the branch
• Tracking and monitoring daily productivity and book movement of the
• branch
• Ensure Branch headcount budget are on-board
• Adherence of bank Values driven via bank Personality standards & Work
• commitment
• Ensure Role clarity to employees in the branch and manage attrition
• Ensure that the BEST template is fully updated
• Ensure that BELT is conducted on timely basis
• Comply with Banks policies and processes
• Conduct customer engagement programs and marketing events.
• Drive Employee Engagement activities in the branch
• Thorough knowledge of daily banking operations and products and
• services
• Timely communication of relevant information to the Branch employees
• for the smooth functioning of the Branch
• Ensure timely escalation of issues impacting business and appropriate
• solutions to address the concerns
• Ensure comprehensive compliance with all regulatory and statutory
• requirements as relevant for the branch and for various product and
• services
• Awareness of ISO 9001:2000 standards & meet/exceed set quality
• parameters conforming to the standards
• Ensure timely submission of MIS reports
• 100% allocation of Service RM codes and quarterly review.
• Training of KYC/AML on a monthly basis.

Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.

• Effective Team Management and building Team Spirit
• Learning & skill development of the team

• Ensure safety and security of Bank and customer's assets
• Ensure Audit related deliverables both internal and external are met as per the prescribed norms