Company Overview: Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Infrastructure Engineer to join us on our journey. We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there . We value trust , so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do. Position Overview: We are seeking a highly motivated and experienced IT Infrastructure Engineer to join our team at Bose Professional. This individual will play a critical role in enhancing and maintaining our IT infrastructure. You’ll work closely with teams across the organization to deploy cloud-based solutions, integrate new services, and ensure the infrastructure scales seamlessly with the company’s growing needs. Key Responsibilities: Responsible for designing, implementing, and maintaining cloud-based systems with a focus on high availability, security, and performance Provide day-to-day operational support for the IT infrastructure environment Maintain roadmap to facilitate application software development and ensure the development work is prioritized in line with business requirements Must be able to collaborate with cross-functional teams to deliver robust, scalable solutions Documentation of system configuration and support procedures Manage and maintain Windows and Linux server environments, ensuring optimal performance, security, and reliability in cloud infrastructure Support Company objectives by completing additional tasks as needed Qualifications: Proven experience as an IT Infrastructure Engineer or similar role with a focus on cloud (AWS, Azure) infrastructure development, cloud and on-prem networking, Windows, Linux and MacOS administration, Microsoft Entra Administration and system monitoring, performance tuning, and troubleshooting Must have strong expertise in managing scalable cloud environments (AWS and Azure) Experience with infrastructure-as-code tools (Terraform, Azure Resource Manager, AWS CloudFormation) Ability to ensure the cloud environment follows best practices for security, cost management, and operational efficiency M365 Administration (Entra, Teams, SharePoint, Intune, OneDrive, Conditional Access, Defender) Experience with MDM policy creation and administration in JAMF and Intune Experience with Enterprise networking products (Cisco, FS, Palo Alto, Meraki) switching, routing, Layer 2 & 3, Access Control Lists, VLANs, Trunking, Link Aggregation, and Routing protocols In-depth knowledge of cloud security practices, networking, and IT architecture best practices Nice To Have Skills And Certifications Any AWS / Azure Certifications Any Cisco / Networking Certifications Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Position/Title: Infrastructure Engineer Time Type: Full-time Location: Mangalore, India - Hybrid Reports to: VP of IT & Security Department: IT Powered by JazzHR MqxBGPbhPB Show more Show less

Company Overview: Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking an ERP Applications Support Analyst to join us on our journey. We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do. Position Overview: The ERP Applications Support Analyst will play a crucial role in ensuring the smooth and efficient operation of our Business systems (NetSuite, Microsoft Dynamics 365 CRM and related systems) This individual will provide technical support, troubleshoot issues, and assist users in maximizing the system's capabilities. Key Responsibilities: Technical Support: Provide timely and effective technical support to end-users, addressing their inquiries and resolving issues related to Supported applications functionality Troubleshoot and resolve system errors, data discrepancies, and performance problems in NetSuite & CRM Assist users in navigating the Supported applications interface and utilizing various modules including training and education as needed System Administration: Assist in managing Supported applications system configurations, including user roles, permissions, and workflows Collaborate with IT team members to ensure system integration and compatibility with other applications Data Management: Assist in data reporting, import and export processes Ensure data integrity and accuracy within the Supported applications Process Improvement: Identify opportunities for process improvement within the Supported applications and recommend solutions Contribute to Supported applications related projects, providing technical expertise and support as needed Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps Qualifications: 2+ years of experience working with NetSuite ERP & systems 2+ years of Hyperion/NSPB experience Excellent technical troubleshooting skills Ability to learn and adapt to new technologies quickly Strong interpersonal and communication skills Ability to work independently and as part of a team Preferred Qualifications: Experience with scripting languages (e.g., JavaScript, SuiteScript) Experience with data analytics and reporting tools Additional Notes: This position may require occasional off-shift or weekend work to support system maintenance or urgent issues The ideal candidate will be a motivated and detail-oriented individual with a passion for technology and a commitment to providing excellent customer service This roleneeds to cover the following shifts 12:30 AM – 8:30 PM India Standard Time Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Position/Title: ERP Applications Support Analyst Time Type: Full-time Location: Mangalore, India Reports to: Business Systems Administrator Department: IT Powered by JazzHR ErtZJlMtWb Show more Show less

Company Overview: Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Software Technical Writer to join us on our journey. We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do. Position Overview: Bose Professional is seeking a detail-oriented and self-motivated Technical Writer to join our Software Engineering team. In this role, you will work with engineering and product management to develop user documentation to support software product development and customer usability for technical audiences. You will be responsible for designing and developing help files for our various design, configuration, and control software products. Key Responsibilities: Write, edit, and design help files for new and existing software products Participate in documentation planning sessions and maintain project status using project management tools (Jira) Collaborate with cross-functional teams—including product managers and engineers—to gather technical data for the development of precise user documentation Create and develop images and videos to support customer usability Report usability and functional concerns to Engineering team Recommend documentation formats that are responsive to technical and customer requirements and that conform to company standards Work with development team to write and edit product requirements to improve internal knowledge of software programs Support Company objectives by completing additional tasks as needed Qualifications: Exceptional written and verbal English communication skills with proficiency in grammar and clear prose Exceptional attention to detail and ability to handle multiple projects simultaneously Ability to adapt to variable project requirements and deadlines Ability to work collaboratively with cross-functional teams to gather information necessary for user documentation development Ability to understand high-level software architecture and explain complex technical material in a simple and concise format Working technical capability with the following software: Strong proficiency in MadCap Flare, with experience designing and developing help files from scratch and generating outputs optimized for web, on-screen display, mobile devices, etc Proficiency in HTML5 and CSS Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint Proficiency in Jira and Confluence Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat) Bachelor of Arts degree in English, Technical Communication, Professional Writing, related discipline, or equivalent experience 5+ years of experience producing user-facing technical documentation for software products that often interface with hardware 3+ years of experience designing and implementing user experiences through technical documentation Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Position/Title: Software Technical Writer Time Type: Full-time Location: Mangalore, India - Hybrid Department: PMO Powered by JazzHR qfIvUPU4bE Show more Show less

Company Overview: Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Software Engineer in Test, SDET to join us on our journey. We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do. Position Overview: Bose Professional is looking for a Software Engineer in Test with a good understanding of Python and experience working with distributed systems test frameworks. In this role you are responsible for creating, enhancing, and marinating the automation framework and automation tests for new-generation AV systems. Responsibilities: Design, develop, and support the automated test framework Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Improve systems for performance, reliability, and scalability Mentor and guide junior engineers, fostering a culture of innovation and continuous learning Conduct code reviews, create excellent documentation, and provide constructive feedback to improve code quality Analyze and troubleshoot complex technical issues related to the system Support Company objectives by completing additional tasks as needed Qualifications: 2 – 5 years of experience with Test Automation Good knowledge of Python and object-orientated design with at least 2 years of professional experience Hands-on experience creating automated system tests – preferably software applications controlling networked hardware devices across multiple platforms Experience using automated desktop/web GUI testing tools (Test Complete, Selenium or similar) Experience with automated API testing for web and hardware devices Working knowledge of both Windows OS and macOS, with the ability to perform command line operations on both Excellent communication and documentation skills (in English) Preferred Qualifications: Understanding of ethernet-based computer networking Basic understanding of electronics and audio/video connections What we offer: Highly competitive salary A truly best in class work culture Hybrid work environment Health insurance for self and family Position/Title: Software Engineer in Test, SDET Time Type: Full-time Location: Mangalore, Karnataka Reports to: Director Software Engineering Department: Engineering Powered by JazzHR IEyB0y83w6