Company Description We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. Salary: 4-6 LPA Role Description This is a full-time, on-site finance manager role located in Chennai at Biotastic Health Systems (Ice Code Recovery). The finance manager will be responsible for overseeing financial operations, preparing budgets, conducting financial analysis, and ensuring compliance with regulations. The role will also involve collaborating with cross-functional teams and senior management to drive financial strategies and decision-making.  RESPONSIBILITIES: Financial Strategy and Operations: Lead all financial functions, including budgeting, forecasting, payroll, and cash flow management . Deliver accurate monthly and annual financial statements to support strategic decision-making. Develop internal controls and risk management practices to maintain financial stability. Tax and Regulatory Compliance: Handle all GST filings, import/export tax documentation, and regulatory reporting with precision. Stay on top of financial regulations and ensure full compliance with statutory laws, audits, and government filings. Coordinate with auditors, CA firms, and government bodies as required. Credit Management (B2B & B2C): Oversee credit terms for bulk/wholesale buyers , ensuring structured agreements and clear payment timelines. Track and follow up on outstanding receivables from distributors and retail partners , reducing DSO (Days Sales Outstanding). Work closely with the sales and customer service teams to manage account health. Administrative Leadership: Manage vendor payments, procurement activities , and overall administrative processes. Oversee purchase orders, supplier coordination, contract management, and inventory documentation. Ensure smooth internal workflows and act as a liaison across finance, operations, and procurement. Qualifications : 3+ years of experience in finance or accounting, preferably in a leadership role Strong grip on accounting standards, tax laws (especially GST and import/export norms), and compliance frameworks Experience in credit and collections management , especially for B2B transactions Proficient in tools like Tally, QuickBooks, SAP, Zoho Books, or similar ERP systems A multi-tasker with great communication Financial analysis, Budgeting, and Compliance skills Experience in financial operations and reporting Knowledge of accounting principles and financial regulations Experience in the healthcare industry is a plus. Show more Show less

ABOUT US: We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. We're looking for a highly proactive and detail-obsessed Executive Assistant (EA) to support senior leadership. If you’re someone who thrives on organization, excels at prioritizing, and is naturally great at anticipating needs before they arise, this one’s for you. You won’t just be managing calendars—you’ll be managing chaos. This role is a mix of operational support, project coordination, problem-solving, and time-optimization. Basically, you’ll be the go-to person to make sure nothing falls through the cracks. KEY RESPONSIBILITIES: Calendar & Time Management: Handle complex scheduling, time blocking, meeting prep, and post-meeting buffers. Your mission: guard their time like it’s Fort Knox. Prioritization & Task Management: Understand what’s urgent vs. important, triage requests, and manage to-dos with zero open loops. Meeting Support & Note-taking: Join key meetings, take crisp notes, follow up on action items, and ensure decisions are documented. Project & Task Tracking: Use tools (like Notion, Trello, ClickUp, or Asana) to keep projects moving and make sure deliverables don’t get lost. Research & Prep: Conduct background research, summarize insights, and prep briefs ahead of meetings or decisions. Process Optimization & SOPs: Create, maintain, and improve internal SOPs, dashboards, and workflows. Keep things scalable. Problem-Solving: Don't just raise flags—bring solutions. Anticipate roadblocks and take initiative to solve them. REQUIREMENTS: Minimum 5 years of experience as an Executive Assistant or in a similar role. Strong command of productivity tools (Google Workspace, MS Office, Notion, Slack, etc.) Excellent written and verbal communication skills. Trustworthy, confidential, and emotionally intelligent. High level of independence and decision-making. Obsessed with systems, workflows, and follow-through. Startup or fast-paced environment experience. Exposure to project management tools (ClickUp, Trello, Monday.com, etc.) Experience supporting C-suite or founders. Show more Show less

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. Salary: 7-10 LPA Seniority: Mid to Senior Level (5–8 years experience) To lead Biotastic’s content and brand marketing efforts with a clear focus on organic growth, SEO dominance, and authority building in the wellness and biohacking space. This role is designed for a creative yet performance-driven leader who can scale content systems across platforms and turn the Biotastic brand into a cultural and category-defining presence. RESPONSIBILITIES: Content Strategy & Execution: Build and manage a consistent brand voice across all platforms (Instagram, YouTube, Blog, WhatsApp, Email). Create a monthly content calendar mapped to brand pillars: wellness, recovery, longevity, lifestyle, etc. Guide the creation of content formats: reels, carousels, newsletters, short-form videos, infographics, and memes. Collaborate with in-house videographers, designers, and editors to execute content assets. SEO & Website Content: Own and manage the blog strategy — build keyword banks and topical clusters and execute long-form articles. Optimize all website pages, product pages, and landing pages for SEO best practices. Coordinate with external SEO consultants (if needed) and manage tools like Google Search Console, Ahrefs, etc. Regularly monitor traffic growth, bounce rates, and keyword rankings — adjust strategy accordingly. Social Media Growth: Grow the Biotastic presence on platforms like Instagram, LinkedIn, and YouTube Shorts using platform-native content. Oversee brand storytelling via reels, product walk-throughs, behind-the-scenes, educational breakdowns, and community features. Launch series-based content to build ongoing engagement (e.g., Transformation Stories, Rituals of the Week, Product Deep Dives). Content System Building: Set up a repurposing engine: one long-form piece → multiple shorts, quotes, stories, and carousels. Build a Notion-based content database with all raw and edited assets, captions, hashtags, and publishing timelines. Standardize workflows with the creative team — ideation → scripting → production → approval → posting. Brand Collabs & Influencer Amplification: Create structured content briefs for influencers and partners to align with the Biotastic content tone. Ensure all collaborations (events, shoutouts, UGC) are maximized for repurposing and storytelling. Analytics & Iteration: Track and report the performance of each content format weekly (reach, saves, shares, and watch time). Identify what content is working and double down with fresh variants. Stay updated with trends and evolve formats using tools like ChatGPT, CapCut, Notion AI, and Canva. SUCCESS METRICS: Weekly content output across all platforms Blog traffic and keyword rankings (SEO growth) Instagram reach, saves, and follower growth YouTube Shorts & Reels engagement (avg. views, shares) Consistency and quality of the content publishing pipeline Increased number of collaborations leading to high-performing content REQUIREMENTS: 5+ years in content marketing, social media, or SEO-based brand building Prior experience in wellness, lifestyle, or D2C product marketing is preferred Has built and scaled a social media presence or blog from scratch. Strong sense of brand storytelling, copywriting, and visual aesthetics SEO research tools (Ahrefs, SEMrush, Google Keyword Planner) Proficiency in Notion, Canva, Google Sheets, and ChatGPT for planning and execution Experience in directing or collaborating with editors, videographers, and graphic designers. Obsessive about content quality and cultural trends Highly organized and able to manage content teams and workflows Passion for wellness, personal growth, and futuristic health trends WHY JOIN US? Be part of a bold mission to build the #1 Biohacking Brand in India Build a content system that educates, inspires, and defines a new category Work directly with the founder and visionary leadership team High creative freedom + opportunity to lead a fast-scaling brand movement. Show more Show less

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. Type: Paid Internship ROLE DESCRIPTION: As an HR intern, you’ll work closely with the HR team and assist in various day-to-day tasks across recruitment, onboarding, documentation, employee engagement, and basic compliance. This role is perfect if you're curious about how HR runs behind the scenes at start-ups and are ready to roll up your sleeves and learn by doing! RESPONSIBILITIES: Assist with sourcing candidates through job boards, LinkedIn, and other platforms (aka headhunting!). Conduct initial telephonic screening rounds. Coordinate and schedule interviews post-approval from the HR manager or department leads. Help maintain and update HR documents like SOPs and the Employee Handbook. Support the onboarding process for new hires—from welcome kits to orientation planning. Help organize and coordinate employee training sessions (product knowledge + soft skills). Monitor employee task completion and help track performance milestones. Assist in monthly KPI tracking and preparing review reports. Maintain employee attendance and leave records. Coordinate data for payroll processing and help ensure timely submissions. Support in implementing company policies and ensure legal documentation is up to date. Assist in addressing employee concerns and support activities that build a positive work culture. WHAT WE WANT YOU TO BE: A student or recent graduate in HR, business administration, or any people-focused field. Strong interest in HR and a willingness to learn (don’t worry if you don’t know it all yet!). Excellent communication skills, both written and verbal. Comfortable with MS Office/Google Sheets/Docs. Show more Show less

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. We're looking for a highly proactive and detail-obsessed Executive Assistant (EA) to support senior leadership. If you’re someone who thrives on organization, excels at prioritizing, and is naturally great at anticipating needs before they arise, this one’s for you. You won’t just be managing calendars—you’ll be managing chaos. This role is a mix of operational support, project coordination, problem-solving, and time-optimization. Basically, you’ll be the go-to person to make sure nothing falls through the cracks. KEY RESPONSIBILITIES: Calendar & Time Management: Handle complex scheduling, time blocking, meeting prep, and post-meeting buffers. Your mission: guard their time like it’s Fort Knox. Prioritization & Task Management: Understand what’s urgent vs. important, triage requests, and manage to-dos with zero open loops. Meeting Support & Note-taking: Join key meetings, take crisp notes, follow up on action items, and ensure decisions are documented. Project & Task Tracking: Use tools (like Notion, Trello, ClickUp, or Asana) to keep projects moving and make sure deliverables don’t get lost. Research & Prep: Conduct background research, summarize insights, and prep briefs ahead of meetings or decisions. Process Optimization & SOPs: Create, maintain, and improve internal SOPs, dashboards, and workflows. Keep things scalable. Problem-Solving: Don't just raise flags—bring solutions. Anticipate roadblocks and take initiative to solve them.  REQUIREMENTS: 3 - 5 years of experience as an Executive Assistant or in a similar role. Strong command of productivity tools (Google Workspace, MS Office, Notion, Slack, etc.) Excellent written and verbal communication skills. Trustworthy, confidential, and emotionally intelligent. High level of independence and decision-making. Obsessed with systems, workflows, and follow-through. Startup or fast-paced environment experience. Exposure to project management tools (ClickUp, Trello, Monday.com, etc.) Experience supporting C-suite or founders.

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. Salary: 4-5LPA You will turn customers into long-term brand advocates by delivering world-class support, proactive communication, and personalized wellness experiences. Key Responsibilities Team Management & Leadership Supervise and guide the day-to-day work of CX Executives Conduct daily check-ins and weekly 1-on-1 feedback sessions Ensure your team meets SLAs, maintains tone, and follows SOPs Create a positive, collaborative work culture Coach team on handling escalations and tough conversations Customer Query Oversight Oversee all customer interactions via WhatsApp, Email, Instagram, Amazon, and the website. Ensure all tickets are logged in Odoo or the CRM Assign and track ownership of each customer issue Review critical conversations for tone, accuracy, and resolution quality SOP & Template Enforcement Ensure all team members follow Biotastic’s SOPs for: Installation, Service, Complaints, Feedback Keep templates crisp, warm, and up-to-date Document new learnings, edge cases, and frequent questions Reporting & Reviews Track KPIs Response time, resolution time, NPS, complaint count, etc. Submit weekly and monthly CX reports to management Attend Level 10 weekly reviews and Monthly Pulse meetings Highlight blockers, insights, and feedback trends Customer Escalation Handling Personally handle escalated complaints or dissatisfied customers Coordinate with Operations, Sales, or Product to ensure resolution Ensure every negative experience is turned around if possible Use escalation data to improve internal processes Training & Onboarding Create and deliver onboarding modules for new CX team members Schedule refreshers or micro-trainings for updates in process Build capability in product knowledge, Notion, Odoo, Slack use, and customer tone Mentor junior team members on decision-making and judgment CX Innovation & Automation Identify repetitive queries → propose automation (WhatsApp, chatbot, FAQ page) Suggest improvements in website forms (Raise an Issue, Track Order, etc.) Recommend new tools or improvements in CRM and workflow Stay ahead on customer expectations and best practices Cross-Functional Collaboration: Liaise regularly with Sales (for HNI orders and dispatch queries), Ops (for tracking), and Product (for issues) Ensure customers get timely, unified communication across departments Be the CX voice in internal meetings—represent what customers are feeling and saying Quality & Feedback Loop Capture customer feedback post-resolution Monitor NPS/Google Reviews for insights Use feedback to improve product, service, or internal SOPs Celebrate wins—reviews, referrals, loyalty