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Field Application Spec III

Hyderabad, Telangana, India

5 years

Not disclosed

On-site

Full Time

The primary job function of the Field Application Specialist includes but not limited to: Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. Conduct product Application trainings to customers and to internal team members. Manage product evaluation at customer site to meet business objectives Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with people and can work under pressure. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. This position requires the person to travel regionally and attend to market application needs. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft-skill in customer relation management, organization skill, as well as excellent technical analysis and problem solving skills. How The Candidate Will Make An Impact Provide pre- and post-sales technical application support Provide post-sales technical application support mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives. Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives. Conduct pre-sales product demonstrations and presentations. Conduct product application training, including preparing materials required, to customers and to internal staffs. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in ServiceMax. Managing ICCR submissions and monitoring its trends Submit ICCR to Division Technical Support Team timely fashion. Ensure that all relevant documentation are in order and traceable. Conduct necessary follow up action related to ICCR submission and provide timely communication to Division Perform organized filing for all ICCR submissions. Report ICCR trends on monthly base Support workshops/ Exhibitions & Seminars Presentation on specific product applications. Prepare materials required for workshop/exhibitions & seminars. Manage relationships with key customers. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Administration Maintain technical application training files. Ensure all instruments used for evaluation are properly accounted for. Maintain ICCR files and ensure it is well organized with all relevant documentation are in order and traceable What The Candidate Brings Possessing a minimum of 5 years of professional experience as a Field Application Specialist. Proactive and passionate to provide excellent support to meet customer satisfaction Excellent written, oral communication and interpersonal skills Superior presentation and training skills Professional experience working in Diagnostics industry Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively provide feedback Qualification Degree in Life Sciences or Medical Technology. Minimum of 5 years of professional experience in a Clinical Diagnostics Organization with strong technical understanding of laboratory procedures. Superior technical application knowledge of Clinical Diagnostic Methodologies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Field Mktg Mgr III

Gurgaon, Haryana, India

10 years

Not disclosed

On-site

Contractual

A Field Marketing Manager's role at Bio-Rad focuses on executing marketing strategies within specific geographic regions or territories to support sales and drive brand awareness. You will work closely with sales teams and other stakeholders to generate leads, build relationships, and implement localized marketing programs. This role requires a combination of strategic thinking and on-the-ground execution, adapting tactics to local market dynamics. Works with the Group’s outbound and product Marketing Teams to understand key products, strategies, and capabilities. Train sales teams to make the most of marketing programs and sales tools. Convert marketing leads to an actual sales pipeline to achieve market growth. Spend time with customers to build networks of influential leaders and customer advocates that align with business goals. Gather and communicate market dynamics to the business groups and selling organizations How The Candidate Will Make An Impact Implement product campaigns targeting customers, large sales distributors, and field sales, and large sales accounts or contracts. Manages complex problems and large accounts Build and maintain a strong knowledge and understanding of Bio- Rad products and application. Work within the Group’s outbound marketing teams and interact with Product Management and manufacturing to understand key products, strategies, and capabilities. Implement/execute planned activities particularly local events/tradeshows/conferences and activate campaigns. Provide training to field reps, demonstrate best practice positioning and pricing strategies consistent with local sales process and campaign strategy. Work with local sales representatives and managers to identify and qualify high potential opportunities in targeted accounts and assist with negotiations when requested. Stay current with all aspects of business including industry and competitive intelligence, shifting market conditions, and utilizing all information to advise and adjust strategies to meet new requirements for success. Coach other Field Marketing Specialists. Implement/execute planned activities in support of primary customers at top industry meetings. Run account-based campaigns introducing new techniques and applications to the market. Master best practice positioning and pricing strategies consistent with local sales process and campaign strategy. Ability to travel up to 75% both domestically and internatioanlly. What The Candidate Brings Master’s degree or equivalent in related field. MBA strongly preferred 10+ years clinical diagnostics sales and/or application support combined with direct customer interaction and hands-on lab experience or field marketing experience. Prior experience of managing Immunohematology products and customers is must Strong knowledge and understanding of Bio-Rad products, technologies, and applications. Exceptional public speaking skills High level of field experience including higher-level customer facing activities. Demonstrated experience leading diverse audiences and peer groups. Displays leadership qualities among a diverse audience and peer group Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

BSA, Sr Staff

India

70 years

Not disclosed

On-site

Full Time

Bio-Rad is looking for a LEX SAP Business Systems Analyst (WM/EWM) to support its global organization. This position will work with a Bio-Rad colleagues and consulting team worldwide to design, configure, document and implement the warehouse and logistics work stream aspects of SAP. This position will report into the Logistics Execution (LEX) workstream and will also work extensively with other workstreams impacted by Warehouse Management and Logistics, including Order to Cash (OTC), Plan to Make (PTM) and Procure to Pay (PTP). This position requires in depth knowledge of and experience with SAP’s WM/EWM Warehouse Management, logistics and shipping systems with a particular emphasis on configuration and integrations to thierd party systems. This needs to be coupled with complementary business knowledge of warehouse and logistics operations. The position will have a significant influence with respect to the Logistics Execution (LEX) for the Bio-Rad’s global SAP implementation. The successful candidate will have had experience on what the WM/EWM module, influence warehouse design and how they are used to support the associated business practices, in particular the extensive integration with OTC, PTM, RTR, PLM and PTP workstreams. The candidate will have the responsibility to design processes, integrations and conduct configurations in alignment with the company’s strategic initiatives relative to the LEX operations How You’ll Make An Impact Key knowledge and experience using SAP WM/EWM is required in these business areas: Inbound and Outbound product movement management Finished Goods and Raw Material Inventory Management Warehouse configuration Order fulfillment for distribution and provisioning for manufacturing 3PL Integrations Additional knowledge Use of RF devices for inventory movement Shipping and warehouse documentation requirements Hazardous and Dangerous Goods materials management (EH&S knowledge is a plus) Temperature contriolled product management Scrap management Strong exposure of SAP EWM, with TMS Integration to SAP TM, SAP GTS, SAP EHS modules and other third-party systems. The position holder will work with Bio-Rad subject matter experts and stakeholders globally to: Rationalize business processes across workstreams and regions to design integrated compliance and shipping solutions and document these future business needs in the context of the standard model Configure the WM and EWM warehouses Assess impacts of scope changes and assist in the preparation of functional specifications Document system configurations,WRICEF’s, SOPs and project documentaion. Prepare for and support operational readiness, training end users and production cutover efforts Train technical workstream Center of Excellence team The position holder will operate in close partnership within the IT and Business communities, including: Business process teams within Plan to Fullfill (P2F), Market to Order(M2O) and Strategy to Operation(S2O) workstreams. Subject matter experts External consultants Internal and external development teams IT equipment and infrastructure teams What You Bring Eight or more years’ experience supporting and configuring the SAP EWM modules, and integration knowledge with third party external systems such as CRM, TMS, 3PL systems, SAP PI, SI/SOA, FTP etc. Bachelor’s or Master’s degree in Business Administration, Logistics, Computer Science, Accounting, Management Information Systems or other relevant field SAP certifications for EWM,TM or EH&S will be considered to be advantageous A proven ability to manage projects and teams of IT and Business personnel who are not direct reports and work under time constraints while meeting critical milestones Demonstrated expertise in managing and delivering projects utilizing Agile methodologies. Proven collaboration across business and IT disciplines to achieve successful implementations in a global context Experience with systems implementation and/or process transformation. The candidate must have experience in understanding current processes to be able to convert these to future business processes and Standard Operating Procedures (SOPs) relative to the SAP environment. The candidate must be able to design and map integration processes and sub-processes and to think through the implications of those designs. Understanding how these processes provide Bio-Rad competitive advantages or operational efficiencies is essential Proven ability to solve problems in a methodical manner and to track and measure expected results Able to manage independently all phases of a significant project or initiative Experience with operations in the Life Science or Clinical Diagnostics business is a strong plus Experience with international business processes, relationships and knowledge of other languages will be advantageous. Experience implementing RPA & Machine Learning technologies is a plus Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Field Application Spec II

Hyderabad, Telangana, India

5 years

Not disclosed

On-site

Full Time

The primary job function of the Field Application Specialist includes but not limited to: Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. Conduct product Application trainings to customers and to internal team members. Manage product evaluation at customer site to meet business objectives Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with people and can work under pressure. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. This position requires the person to travel regionally and attend to market application needs. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft-skill in customer relation management, organization skill, as well as excellent technical analysis and problem solving skills. How The Candidate Will Make An Impact Provide pre- and post-sales technical application support Provide post-sales technical application support mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives. Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives. Conduct pre-sales product demonstrations and presentations. Conduct product application training, including preparing materials required, to customers and to internal staffs. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in ServiceMax. Managing ICCR submissions and monitoring its trends Submit ICCR to Division Technical Support Team timely fashion. Ensure that all relevant documentation are in order and traceable. Conduct necessary follow up action related to ICCR submission and provide timely communication to Division Perform organized filing for all ICCR submissions. Report ICCR trends on monthly base Support workshops/ Exhibitions & Seminars Presentation on specific product applications. Prepare materials required for workshop/exhibitions & seminars. Manage relationships with key customers. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Administration Maintain technical application training files. Ensure all instruments used for evaluation are properly accounted for. Maintain ICCR files and ensure it is well organized with all relevant documentation are in order and traceable What The Candidate Brings Possessing a minimum of 5 years of professional experience as a Field Application Specialist. Proactive and passionate to provide excellent support to meet customer satisfaction Excellent written, oral communication and interpersonal skills Superior presentation and training skills Professional experience working in Diagnostics industry Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively provide feedback Qualification Degree in Life Sciences or Medical Technology. Minimum of 5 years of professional experience in a Clinical Diagnostics Organization with strong technical understanding of laboratory procedures. Superior technical application knowledge of Clinical Diagnostic Methodologies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Field Service Eng II

Chennai, Tamil Nadu, India

8 - 9 years

Not disclosed

On-site

Full Time

The principal job function of the Technical Service Staff (Field Service Engineer) is to provide after-sales field technical service support for Bio-Rad’s Laboratory Systems/Equipment. He/She will be the first line technical service support to our customers. The responsibilities include, but not exclusive and effectively the area of responsibilities will be set by the market needs and focus, manage service helpline, provide tele-problem troubleshooting, coordinate in-house technical service, render technical assistance in repair and QC, maintain good service workflow, organize service inventory, ensure traceable service documentation. How You’ll Make An Impact Provide service support by responding to service calls, diagnose and troubleshoot for technical problems. Work closely with other teams from Customer Technical Support and Field Application Specialist to address, track, execute and proper closure of service requests. Support In-house Technical Support and perform instrument QC, validation, calibration. Manage spare parts, maintain the reorder point of frequent used parts and perform regular stock takes. Manage relationships with key customers to ensure that the company's commitment to customer satisfaction is achieved and constantly improved. Ensure reliability and completeness of Field Service Reports documentation compliance and submission. What You Bring Bachelor degree in Electronics / Mechanical / Biomedical Engineering (Laboratory Instrumentation and/or Diagnostics Instrumentation). At least 8-9 years experience in a relevant position, preferably handling diagnostics, medical and life science research devices. Sound technical knowledge in electronics troubleshooting. Excellent customer handling skills, technical analysis and problem solving skills. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Field Service Eng II

Chennai, Tamil Nadu

8 - 9 years

Not disclosed

On-site

Full Time

Overview: The principal job function of the Technical Service Staff (Field Service Engineer) is to provide after-sales field technical service support for Bio-Rad’s Laboratory Systems/Equipment. He/She will be the first line technical service support to our customers. The responsibilities include, but not exclusive and effectively the area of responsibilities will be set by the market needs and focus, manage service helpline, provide tele-problem troubleshooting, coordinate in-house technical service, render technical assistance in repair and QC, maintain good service workflow, organize service inventory, ensure traceable service documentation. How You’ll Make an Impact: Provide service support by responding to service calls, diagnose and troubleshoot for technical problems. Work closely with other teams from Customer Technical Support and Field Application Specialist to address, track, execute and proper closure of service requests. Support In-house Technical Support and perform instrument QC, validation, calibration. Manage spare parts, maintain the reorder point of frequent used parts and perform regular stock takes. Manage relationships with key customers to ensure that the company's commitment to customer satisfaction is achieved and constantly improved. Ensure reliability and completeness of Field Service Reports documentation compliance and submission. What You Bring: Bachelor degree in Electronics / Mechanical / Biomedical Engineering (Laboratory Instrumentation and/or Diagnostics Instrumentation). At least 8-9 years experience in a relevant position, preferably handling diagnostics, medical and life science research devices. Sound technical knowledge in electronics troubleshooting. Excellent customer handling skills, technical analysis and problem solving skills. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Field Application Spec II

Hyderabad, Telangana

0 years

Not disclosed

On-site

Full Time

Field Service Eng II

Chennai

8 - 9 years

INR 6.33 - 8.29 Lacs P.A.

On-site

Part Time

Overview: The principal job function of the Technical Service Staff (Field Service Engineer) is to provide after-sales field technical service support for Bio-Rad’s Laboratory Systems/Equipment. He/She will be the first line technical service support to our customers. The responsibilities include, but not exclusive and effectively the area of responsibilities will be set by the market needs and focus, manage service helpline, provide tele-problem troubleshooting, coordinate in-house technical service, render technical assistance in repair and QC, maintain good service workflow, organize service inventory, ensure traceable service documentation. How You’ll Make an Impact: Provide service support by responding to service calls, diagnose and troubleshoot for technical problems. Work closely with other teams from Customer Technical Support and Field Application Specialist to address, track, execute and proper closure of service requests. Support In-house Technical Support and perform instrument QC, validation, calibration. Manage spare parts, maintain the reorder point of frequent used parts and perform regular stock takes. Manage relationships with key customers to ensure that the company's commitment to customer satisfaction is achieved and constantly improved. Ensure reliability and completeness of Field Service Reports documentation compliance and submission. What You Bring: Bachelor degree in Electronics / Mechanical / Biomedical Engineering (Laboratory Instrumentation and/or Diagnostics Instrumentation). At least 8-9 years experience in a relevant position, preferably handling diagnostics, medical and life science research devices. Sound technical knowledge in electronics troubleshooting. Excellent customer handling skills, technical analysis and problem solving skills. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Field Application Spec II

Hyderābād

5 years

INR Not disclosed

On-site

Part Time

Overview: The primary job function of the Field Application Specialist includes but not limited to: 1. Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. 2. Conduct product Application trainings to customers and to internal team members. 3. Manage product evaluation at customer site to meet business objectives 4. Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with people and can work under pressure. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. This position requires the person to travel regionally and attend to market application needs. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft-skill in customer relation management, organization skill, as well as excellent technical analysis and problem solving skills. How the Candidate Will Make an Impact: 1. Provide pre- and post-sales technical application support Provide post-sales technical application support mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives. Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives. Conduct pre-sales product demonstrations and presentations. Conduct product application training, including preparing materials required, to customers and to internal staffs. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in ServiceMax. 2. Managing ICCR submissions and monitoring its trends Submit ICCR to Division Technical Support Team timely fashion. Ensure that all relevant documentation are in order and traceable. Conduct necessary follow up action related to ICCR submission and provide timely communication to Division Perform organized filing for all ICCR submissions. Report ICCR trends on monthly base 3. Support workshops/ Exhibitions & Seminars Presentation on specific product applications. Prepare materials required for workshop/exhibitions & seminars. Manage relationships with key customers. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Administration Maintain technical application training files. Ensure all instruments used for evaluation are properly accounted for. Maintain ICCR files and ensure it is well organized with all relevant documentation are in order and traceable What the Candidate Brings: Possessing a minimum of 5 years of professional experience as a Field Application Specialist. Proactive and passionate to provide excellent support to meet customer satisfaction Excellent written, oral communication and interpersonal skills Superior presentation and training skills Professional experience working in Diagnostics industry Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively provide feedback Qualification Degree in Life Sciences or Medical Technology. Minimum of 5 years of professional experience in a Clinical Diagnostics Organization with strong technical understanding of laboratory procedures. Superior technical application knowledge of Clinical Diagnostic Methodologies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-JK2

Sales Admin I

Gurgaon, Haryana, India

1 - 2 years

Not disclosed

On-site

Full Time

The Sales Admin 1’s Prime Purpose Is To Participate in the day to day business to provide excellent customer service with the maximum efficiency: To meet the needs of both external and internal customers; To support business growth. This service shall range from: Order entry to invoicing; Claim & return handling and crediting Provide information and support; Processes orders within an appropriate time frame; Provide timely answers to problems and questions How You’ll Make An Impact Provide prompt and precise invoicing for customers as well as internal and external partners Responsible of processing all orders (consumables to complex quotes) in the region received via all possible media such as phone, fax, e-procurement, etc., including invoicing processes. Generate the outbound process ensuring the effectiveness and neutrality of prioritization Communicate with customers via phone, email or fax as required Maintain accuracy of invoiced data Ensure compliance of SOPs, B/R accounting roles, local regulations and SOX requirements such as revenue recognition, inventory rules and Export compliance Coordinate the returns of product within approval guidelines Monitoring and analyzing the back order situation; taking proper actions as per SOP Interface with local selling units and the departments of Pacific Region Cooperate with FIN, IT, HR, QA/RA Knowledge of Customer Service, Order Processing and supply chain issues, with a general understanding of the logistics area and business administration. Comfort with ERP based order processing and web based order processing. Understanding the impact of applications on the logistics and supply chain processes and business administration/accounting with a focus of customer orientation What You Bring Graduation / Bachelor’s degree in a Business or customer service Minimum of 1-2 years experience in a similar customer service role Working experience with SAP system and SFDC Standard MS office and collaboration tools Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resum Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Distribution Support Spec II

Gurgaon, Haryana, India

5 - 7 years

Not disclosed

On-site

Full Time

How The Candidate Will Make An Impact Daily monitoring of outbound shipments till delivery at customer's place Handling carrier related issue i.e Refused by Consignee, Contact Details Not available, Incorrect Paperwork etc POD Monitoring to post PODs on time manually and through interface NC Shipments Tracking, Follow-up with customers for certain approvals, POD Upload and Data Management - LC Shipments for on time recognition of revenue OD Management and reconciliation (3PL VS Carrier) and submission of data to local and corporate finance team to recognize the correct revenue with no variance Monthly Carrier files review to check service level and improvement from both Bluedart & Transcon TMS related calls and communications OTIF Data Update - Warehouse miss reasons Carrier Bills Upload on Shared Drive - Tranportation Spend Data What The Candidate Brings Should be Graduate Experience in related field Experience in health care industry. Good supervisory, decision making and problem solving skills Excellent technical and practical knowledge in related field with 5-7 years experience Good Communication skills. Self Starter PC skills with knowledge of Microsoft Excel and word. Preferred SAP/other ERP tools. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Field Service Eng III

Hyderabad, Telangana, India

3 years

Not disclosed

On-site

Full Time

How The Candidate Will Make An Impact A Senior Service Engineer in Diagnostics and Life Sciences would provide Installation,technical support, troubleshoot equipment issues, and conduct preventive maintenance, while also training customers on equipment operation and maintenance, This role is crucial for ensuring customer satisfaction and retention by providing high-quality service and support to life science and Diagnostics customers. What The Candidate Brings Technical Experience: 3+ years of experience in a service engineering role in similar industry Bachelor's Degree: A bachelor's degree in Electronics and communication or Electronics and instrumentation engineering Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Show more Show less

Field Service Eng II

Bengaluru, Karnataka

3 years

None Not disclosed

On-site

Full Time

Overview: How the Candidate Will Make an Impact: A Senior Service Engineer in Diagnostics and Life Sciences would provide Installation,technical support, troubleshoot equipment issues, and conduct preventive maintenance, while also training customers on equipment operation and maintenance, This role is crucial for ensuring customer satisfaction and retention by providing high-quality service and support to life science and Diagnostics customers. What the Candidate Brings: Technical Experience: 3+ years of experience in a service engineering role in similar industry Bachelor's Degree: A bachelor's degree in Electronics and communication or Electronics and instrumentation engineering Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-JK2

Field Application Spec I

Mumbai, Maharashtra

2 years

None Not disclosed

On-site

Full Time

Overview: The primary job function of the Field Application Specialist includes but not limited to: Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. Conduct product application trainings to customers and to internal team members. Manage product evaluation at customer site to meet business objectives Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with different people and can work under pressure. He should be ready for frequent traveling as almost 75% traveling is required in this position. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft skill in customer relation management, organization skill, as well as excellent technical analysis and problem-solving skills. How You’ll Make an Impact: Provide pre- and post-sales technical application support Provide post-sales technical application support & training mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives Conduct pre-sales product presentations and demonstrations. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Work with manager to devise the yearly application training plan Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in Salesforce (SFDC) and upload supporting reports Maintain internal documents for application trainings conducted Ensure all instruments used for evaluation are properly accounted for Collect reference/performance letters for different products from customers regularly Presentation on specific product applications Prepare materials required for workshop/exhibitions & seminars Manage relationships with key customers & develop reference/key seminars Managing products performance related complaints and replacement requests Submit product related complaints to Product team in timely fashion and do the evaluation Ensure that all relevant documentation is in order and traceable What You Bring: Experience of working in life science research laboratory for at least 2 years. Proactive and passionate to provide excellent support to meet customer satisfaction. Excellent written, oral communication and presentation skills. Must have proven track record of hands-on experience in conducting wet lab experiments for at least 2 of the techniques (preferably more) Protein Purification (FPLC) Chromatography SDS-PAGE, Western Blotting, Imaging (Protein/DNA gel & blot documentation) PCR, Electrophoresis, Real-Time PCR, Transfection Droplet Digital PCR (ddPCR) Flow cytometry, cell Imaging & cell culture ELISA, Multiplex Immunoassays and use of different antibodies Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively Preferably Ph.D. in Life Sciences (Biotechnology, Biochemistry, Microbiology etc Minimum 2 years working experience in a life science research laboratory with strong technical understanding of laboratory procedures Superior technical application knowledge of diagnostic/research methodologies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resum

Field Application Spec I

Mumbai

2 years

INR Not disclosed

On-site

Part Time

Overview: The primary job function of the Field Application Specialist includes but not limited to: Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. Conduct product application trainings to customers and to internal team members. Manage product evaluation at customer site to meet business objectives Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with different people and can work under pressure. He should be ready for frequent traveling as almost 75% traveling is required in this position. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft skill in customer relation management, organization skill, as well as excellent technical analysis and problem-solving skills. How You’ll Make an Impact: Provide pre- and post-sales technical application support Provide post-sales technical application support & training mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives Conduct pre-sales product presentations and demonstrations. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Work with manager to devise the yearly application training plan Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in Salesforce (SFDC) and upload supporting reports Maintain internal documents for application trainings conducted Ensure all instruments used for evaluation are properly accounted for Collect reference/performance letters for different products from customers regularly Presentation on specific product applications Prepare materials required for workshop/exhibitions & seminars Manage relationships with key customers & develop reference/key seminars Managing products performance related complaints and replacement requests Submit product related complaints to Product team in timely fashion and do the evaluation Ensure that all relevant documentation is in order and traceable What You Bring: Experience of working in life science research laboratory for at least 2 years. Proactive and passionate to provide excellent support to meet customer satisfaction. Excellent written, oral communication and presentation skills. Must have proven track record of hands-on experience in conducting wet lab experiments for at least 2 of the techniques (preferably more) Protein Purification (FPLC) Chromatography SDS-PAGE, Western Blotting, Imaging (Protein/DNA gel & blot documentation) PCR, Electrophoresis, Real-Time PCR, Transfection Droplet Digital PCR (ddPCR) Flow cytometry, cell Imaging & cell culture ELISA, Multiplex Immunoassays and use of different antibodies Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively Preferably Ph.D. in Life Sciences (Biotechnology, Biochemistry, Microbiology etc Minimum 2 years working experience in a life science research laboratory with strong technical understanding of laboratory procedures Superior technical application knowledge of diagnostic/research methodologies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resum

Field Application Spec I

Mumbai Metropolitan Region

2 years

None Not disclosed

On-site

Full Time

The primary job function of the Field Application Specialist includes but not limited to: Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. Conduct product application trainings to customers and to internal team members. Manage product evaluation at customer site to meet business objectives Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with different people and can work under pressure. He should be ready for frequent traveling as almost 75% traveling is required in this position. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft skill in customer relation management, organization skill, as well as excellent technical analysis and problem-solving skills. How You’ll Make An Impact Provide pre- and post-sales technical application support Provide post-sales technical application support & training mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives Conduct pre-sales product presentations and demonstrations. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Work with manager to devise the yearly application training plan Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in Salesforce (SFDC) and upload supporting reports Maintain internal documents for application trainings conducted Ensure all instruments used for evaluation are properly accounted for Collect reference/performance letters for different products from customers regularly Presentation on specific product applications Prepare materials required for workshop/exhibitions & seminars Manage relationships with key customers & develop reference/key seminars Managing products performance related complaints and replacement requests Submit product related complaints to Product team in timely fashion and do the evaluation Ensure that all relevant documentation is in order and traceable What You Bring Experience of working in life science research laboratory for at least 2 years. Proactive and passionate to provide excellent support to meet customer satisfaction. Excellent written, oral communication and presentation skills. Must have proven track record of hands-on experience in conducting wet lab experiments for at least 2 of the techniques (preferably more) Protein Purification (FPLC) Chromatography SDS-PAGE, Western Blotting, Imaging (Protein/DNA gel & blot documentation) PCR, Electrophoresis, Real-Time PCR, Transfection Droplet Digital PCR (ddPCR) Flow cytometry, cell Imaging & cell culture ELISA, Multiplex Immunoassays and use of different antibodies Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively Preferably Ph.D. in Life Sciences (Biotechnology, Biochemistry, Microbiology etc Minimum 2 years working experience in a life science research laboratory with strong technical understanding of laboratory procedures Superior technical application knowledge of diagnostic/research methodologies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resum Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd

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