BERKADIA SERVICES INDIA PVT LTD Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group , is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. Berkadia is also an industry leader in Agency Lending and in 2024 achieved a coveted goal of being the #1 GSE & HUD Lender by volume! We are also #1 Freddie Mac Lender and #2 Fannie Mae Lender in 2024. Since its establishment in Hyderabad, Berkadia India has evolved from a team of sixteen to a diverse and experienced group of 1,200 members. This growth has enabled the team to support all key business functions within Berkadia's commercial real estate finance sector. Credit Operations is a group of ~100 talented credit professionals functioning as an integrated deal team with our US Underwriting team. Together this team supported ~650 multi-family deals worth ~$12.6Bn in 2024 in the US Commercial real estate market. The quest to gain a deeper understanding of the real estate market and insights into the key aspects of risk assessment is what drives this group forward. JOB DESCRIPTION Role Assistant Manager Location Gurgaon, India Department Credit Operations Reports to Asst. Vice President Shift Split shift with flexibility to work alternative hours when required to attend meetings, training, calls etc. – occurs frequently N o. Direct Reports: 10 + ROLE SUMMARY: The Credit Operations (CO) Assistant Manager is an individual who supports the daily business operations of the CO team by meeting corporate objectives. The role holder will be responsible for assisting the Asst. Vice President (AVP) and client stakeholders in determining and delivering the functions strategy. This involves all aspects of successful people leadership, effective operational execution and stakeholder management. The role holder will be the front-line manager responsible for setting the team culture and achieving / exceeding all deliverables. A highly organized, focused individual capable of assisting each member of the team to maximize their potential and acting as a role model is required. The role holder will be required to work interdependently with U.S colleagues (internal clients and external clients) to anticipate and fulfil their needs, objectives and challenges. He / She will also be expected to embrace and live Berkadia’s values and have a growth and agile customer centric mindset. ROLES and RESPONSIBILITES: Build and maintain exceptional relationships with all stakeholders and clearly understand their requirements Work with the vertical leaders and stakeholders to determine function short and medium-term strategy clearly setting out and achieving implementation milestones Work with their supervisor to provide (and constantly review and update) functional KPI’s and individual metrics to stakeholders Effectively plan resource needs across products, including the need for backups and cross training based on role complexity, attrition risk, holidays and growth Work with Talent Acquisition and the AVP/VP to source, interview and recruit talented resources for the team Effectively on-board all new hires setting clear expectations and providing comprehensive training and support and continually coach and mentor staff to ensure their success and career advancement Build a high-performance team with Berkadia values, ethos and effectively establish and maintain a culture of continuous self-directed learning within the team Ensure timely, proactive and effective communication within the team and across all stakeholders Create and administer career development plans and performance updates to team members, stressing areas of strength and for improvement. Regularly gather stakeholder feedback and local management insights to provide concise, actionable feedback to the team. Periodically assess team performance to suggest career paths that maximize individual potential. Identify and implement solutions related to processes, people, and technology improvements to drive efficiency across the team Review effectiveness of quality control function by analyzing data and managing resource quality scores Collaborate with other managers to determine the resources most deserving for rewards and recognition programs and provide nominations Ensure training material, job aids and all policies and procedures are documented, followed, and updated as needed based on Lender guide changes and CO requirements Work on other tasks and special projects as assigned stakeholders, vertical leaders, transformation senior management Perform other duties and tasks as assigned by senior leaders in the group Qualifications Required (including education, experience and skills) Bachelor’s degree in finance, Accounting, or related business field required. MBA and knowledge of Commercial Real Estate (CRE) industry preferred Work Experience: At least 2, ideally 2+ years of successful experience leading and coaching people At least 5 years of experience in the financial sector, and or commercial real estate experience is preferred Strong communication skills, both written and verbal; fluency in American English Successful leadership experience; particularly managing grey areas Display growth mindset with the willingness and ability to continue to learn Successful experience developing people whether your direct reports or their staff Knowledge of data analysis and performance/operation metrics with the ability to analyze base data and derive own insights to validate strategies and initiatives Willingness and ability to learn technology tools and drive usage and adoption of tools within teams Experience in working with demanding stakeholders and clients across different time zones in the U.S. Ability to work on numerous key initiatives simultaneously while prioritizing tasks to meet business and stakeholder needs Ability to maintain confidentiality and adhere to organizational policies and procedures Conditions of work: The role holder must also be prepared to work other shift times when requested to do so for training or other business requirements While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from tasks and to assign other duties and projects as necessary Role holders may be requested to obtain a passport and US travel visa and to travel to the US for additional training and development Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law. Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://berkadia.com/aboutus/culture/ To find out more about Berkadia, please visit our website https://www.berkadia.com/aboutus/ Berkadia Services India Private Limited is a subsidiary of Berkadia, located at Hyderabad, Gurgaon and Bangalore locations in India.

Berkadia Services India Pvt Ltd ---------------------------------------------------------------------------------------------- - Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I We Love our Jobs I We Innovate Job title: Department: Location: AVP, Product Management Product Management Hyderabad Terms: Working Hours Full Time – Hybrid work model (subject to Berkadia policy changes) Flexible Reports To Vice President, Product Management The Opportunity The AVP of Product Management will help shape the future of technology for Berkadia’s Servicing business. They will turn strategic goals into action, lead a team of Product Managers, manage a complex backlog, and drive progress towards the vision. The ideal candidate will build strong partnerships to connect business and technical needs, bringing innovative real estate technology products to market. We Innovate to shape the future of CRE, so in this role you will: Partner on defining product vision, strategy, value, and OKRs. Develop and maintain well-informed product roadmaps that align with organizational objectives across a large portfolio of products. Partner with other groups (Design, Engineering, Architecture, etc.) to understand appropriate roadmap forecasts and resolve and communicate variances. Refine priorities, outlines milestones and deliverables, and identify opportunities and risks in partnership with business and other innovation partners Work directly with stakeholders to understand their needs, objectives, and challenges, and presents innovative solutions that meaningfully address them. Drive requirements analysis and employ systems-thinking in product development. Review end output to detect possible slippages that can impact quality of the output. Create launch strategies to support rollout and adoption of products and releases. Define and track product metrics. Present to large and small forums both internally and externally to provide clarity, gain alignment, and build excitement. Influence and collaborate with partners and leaders in innovation, business managers, vendors, and key stakeholders. Leverage different methods like meetings, interviews, surveys, questionnaires, etc. to create feedback loops. Lead critical discussions and negotiations, ensuring alignment and agreement on product goals. Evaluate return on product investment and product profitability. Articulate and communicate to stakeholders the benefits, tradeoffs, ROI, options, and recommendations for incremental realization of value as well identification of points of diminishing returns. Lead and mentor a team of product managers, fostering a collaborative and innovative environment. Act as a coach and mentor, promoting employee growth and development. Ensure the team adheres to company practices and values. Inspire high performance and foster a positive work environment. Be an example of living the values of Berkadia and the innovation pillars. Self-develop by staying current with new technology and features, agile methodology updates and product management trends. Have other duties as assigned. We Stand for Excellence, so to achieve success in this role you should have: Extensive experience in a Product Management role leading the delivery of technology products Strong organizational skills and attention to detail Exceptional communication skills, both written and verbal Ability to effectively manage and engage with executive and non-executive stakeholders Experience working alongside agile development teams, designers, and architects Experience in managing and mentoring others Ability to manage multiple priorities and resolve conflicting views Proven ability to be self-determined and ambitious while adhering to organizational procedures and values Skill in balancing product principles with the requirements of a traditional and regulated company An understanding of user personas, jobs-to-be-done, and systems thinking Your Qualification (Selection Criteria) Education: Any bachelor’s degree Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings. Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employee, including parents. Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, trainings, and workshops. Wellness: Berkadia has an extensive wellness program that includes annual health check, eye check-up, dental screening, OPD reimbursement, and Employee Assistance Why us? At Berkadia, our Values embody a set of principles that reflect who we seek to be as an organization. Living these Values fully takes commitment and effort from every Berkadian. We do our best to understand each other's needs, objectives and challenges and strive to make things right. Self-learning is supported - enabling us to steer the pace of our growth. Our colleagues inspire us and appreciate the excellent work that we do, to help each other succeed. We celebrate success together and have fun! In short – we love our jobs. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.

Berkadia Services India Pvt Ltd JOB DESCRIPTION Role HR Expert/ Assistant Manager Location Hyderabad, India Department Human Resources Reports to Assistant Manager/ Manager – Human Resources Shift Flexi Shift 11am to 8pm PURPOSE OF THE POSITION: This position will facilitate Payroll and compliance manager in overall administration of Time and Attendance Payroll Taxation Payroll Statutory Labor compliance CLRA and Audits Incumbent will serve as a subject matter expert assisting Manager in Monthly tracking of T&A, Monthly input and Payroll processing, Quarterly & Annual Taxation process driving objectives for the department in culminating with Org wide goals. Incumbent will share responsibility of Monthly, Quarterly and Annual Statutory process, Periodic Labor compliance, Contract employment, Gratuity claims and Audits. This position will be instrumental in design and execution of employee helpdesk, roadshow and grievance handling driving the customer experience for the Function. Incumbent will ensure that the payroll and compliance process will support the organization from a strategic and compliance perspective and has high level of integrity and accuracy. Knowledge of HR analytics, dashboards and presentation of data with actionable insights from the data analysis will be key differentiator. ACCOUNTABILITIES: (Duties may include but are not limited to) Facilitate the process of payroll life cycle, including Time reporting, Input collection and validation, input processing, monthly payroll, taxation, and statutory process. Incumbent will conduct reviews of all compensation data prior to monthly payroll process and generate Master CTC report. Generation of Payroll reports, MIS and will facilitate the Master, checker process for overall payroll and Compliance process. Processing of monthly, quarterly, and annual Statutory payments, reports and returns filling for all aspects of compensation to government regulatory Statutory Return filings on completion of payroll process for PF, PT, NPS and Gratutiry is expected to be handled. Coordinate with leaders for gathering F&F data and assisting the manager in monthly processing of F&F`s. Labor compliance, monthly registers for Wages, leaves, Overtime, contract employee’s coordination with the service processor. Internal Audit checks, data gathering for external audit process and data samples should be made available after validation for Audit submission. Assisting in design and execution of Helpdesk and roadshow sessions for creating employee awareness on the policies and process is key Candidate is expected to have fair knowledge on vendor and stakeholder management as this role will have good connects with overall stakeholders. MIS and data analytics exposure is required for working on reports and providing insights on the payroll and compliance process. Experience in working on reputed payroll tools and having fair knowledge in implementation is an advantage Knowledge of accrual process and exposure to frequent actuarial valuations is advantage. This position will help in driving the payroll module implementation process for Berkadia India QUALIFICATIONS REQUIRED MBA in HR/ MSW with minimum 6+ years of work experience. Understanding of core payroll and compliance processes. High level of proficiency with MS Excel including Macros and Power BI etc. Good communication and presentation skills, should be able to Communicate effectively across the organization and to customers Good exposure to payroll tools and HRIS. Excellent organizational, Problem solving and analytical skill. Exposure to data analytics and data science is Mandatory. Must be able to think outside the box in researching problems and provide workable solutions as needed. CONDITIONS OF WORK The job seeker is expected to be flexible working in shifts. The position will be tasked with multiple projects requiring the ability to work well under pressure and effectively change focus as needed to achieve desired results Though limited, ability and willingness to travel in India and internationally when necessary is required. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Additional Requirement A detail-oriented individual with strong analytical skills, as well as excellent organizational and time management skills Demonstrate an ability to communicate effectively in writing and verbal. Ability to grasp technical concepts and provide meaningful insights. Understanding of conceptual knowledge would be added advantage. Takes complete ownership for primary functional responsibilities Provides meaningful ideas for improvements in the process Demonstrates ability to manage multiple tasks under pressure and with minimal supervision Demonstrates a high degree of reliability, integrity, commitment, and trustworthiness in all areas Demonstrates ability to maintain professional conduct under all circumstances

Berkadia Services India Pvt Ltd JOB DESCRIPTION Role HR Expert/ Assistant Manager Location Hyderabad, India Department Human Resources Reports to Assistant Manager/ Manager – Human Resources Shift Flexi Shift 11am to 8pm PURPOSE OF THE POSITION: This position will facilitate Payroll and compliance manager in overall administration of Time and Attendance Payroll Taxation Payroll Statutory Labor compliance CLRA and Audits Incumbent will serve as a subject matter expert assisting Manager in Monthly tracking of T&A, Monthly input and Payroll processing, Quarterly & Annual Taxation process driving objectives for the department in culminating with Org wide goals. Incumbent will share responsibility of Monthly, Quarterly and Annual Statutory process, Periodic Labor compliance, Contract employment, Gratuity claims and Audits. This position will be instrumental in design and execution of employee helpdesk, roadshow and grievance handling driving the customer experience for the Function. Incumbent will ensure that the payroll and compliance process will support the organization from a strategic and compliance perspective and has high level of integrity and accuracy. Knowledge of HR analytics, dashboards and presentation of data with actionable insights from the data analysis will be key differentiator. ACCOUNTABILITIES: (Duties may include but are not limited to) Facilitate the process of payroll life cycle, including Time reporting, Input collection and validation, input processing, monthly payroll, taxation, and statutory process. Incumbent will conduct reviews of all compensation data prior to monthly payroll process and generate Master CTC report. Generation of Payroll reports, MIS and will facilitate the Master, checker process for overall payroll and Compliance process. Processing of monthly, quarterly, and annual Statutory payments, reports and returns filling for all aspects of compensation to government regulatory Statutory Return filings on completion of payroll process for PF, PT, NPS and Gratutiry is expected to be handled. Coordinate with leaders for gathering F&F data and assisting the manager in monthly processing of F&F`s. Labor compliance, monthly registers for Wages, leaves, Overtime, contract employee's coordination with the service processor. Internal Audit checks, data gathering for external audit process and data samples should be made available after validation for Audit submission. Assisting in design and execution of Helpdesk and roadshow sessions for creating employee awareness on the policies and process is key Candidate is expected to have fair knowledge on vendor and stakeholder management as this role will have good connects with overall stakeholders. MIS and data analytics exposure is required for working on reports and providing insights on the payroll and compliance process. Experience in working on reputed payroll tools and having fair knowledge in implementation is an advantage Knowledge of accrual process and exposure to frequent actuarial valuations is advantage. This position will help in driving the payroll module implementation process for Berkadia India QUALIFICATIONS REQUIRED MBA in HR/ MSW with minimum 6+ years of work experience. Understanding of core payroll and compliance processes. High level of proficiency with MS Excel including Macros and Power BI etc. Good communication and presentation skills, should be able to Communicate effectively across the organization and to customers Good exposure to payroll tools and HRIS. Excellent organizational, Problem solving and analytical skill. Exposure to data analytics and data science is Mandatory. Must be able to think outside the box in researching problems and provide workable solutions as needed. CONDITIONS OF WORK The job seeker is expected to be flexible working in shifts. The position will be tasked with multiple projects requiring the ability to work well under pressure and effectively change focus as needed to achieve desired results Though limited, ability and willingness to travel in India and internationally when necessary is required. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Additional Requirement A detail-oriented individual with strong analytical skills, as well as excellent organizational and time management skills Demonstrate an ability to communicate effectively in writing and verbal. Ability to grasp technical concepts and provide meaningful insights. Understanding of conceptual knowledge would be added advantage. Takes complete ownership for primary functional responsibilities Provides meaningful ideas for improvements in the process Demonstrates ability to manage multiple tasks under pressure and with minimal supervision Demonstrates a high degree of reliability, integrity, commitment, and trustworthiness in all areas Demonstrates ability to maintain professional conduct under all circumstances About Berkadia: Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law. Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values. To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/ Show more Show less

Berkadia Services India Pvt Ltd ----------------------------------------------------------------------------------------------- Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I We Love our Jobs I We Innovate. Job Description Job title: Graphic Designer Location: Hyderabad/ Gurugram Terms: Working Hours Reports To Full Time - Hybrid work model (Subject to change as per the SEZ policy) Day Shift (8:00am to 5:00pm) /Night (6:00pm to 3:00am) Team Lead About us: (Company Overview) About Berkadia: Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://www.berkadia.com/ For details about India operations, please visit https://india.berkadiarea.com/ Life @ Berkadia At Berkadia, we believe people matter. We do our best to understand each other's needs, objectives, and challenges and strive to make things go right. Self-learning is encouraged and supported enabling us to steer the pace of our own growth. We draw inspiration from our colleagues, appreciate the excellent work they do to help others succeed. We celebrate success together and have fun! In short – we love our jobs. Position overview: This role is in one of the Operations team in Berkadia that contributes to various facets of the Commercial Real Estate loan life cycle , and this job description is for the role in Global Production Operations. Global Production Operations (GPO) – Teams in GPO conduct research and analysis of properties financial statements, social and economic drivers, and ownership structure to determine the value of the asset and potential loan value for various lending options. In this role, individual will be required to work on one or multiple aspects of Design in GPO verticals with the following key responsibilities – Study design briefs and determine requirements, prepare, and deliver process specific output and meet the operational targets set for the team by working independently with minimum supervision and guidance from senior members and subject matter experts. Maintain high quality standards in the output as defined by the process and customer requirements. Adhere to the learning phase timelines for industry and process knowledge requirements. Complete required/undergo process trainings. Perform other duties and tasks as assigned by supervisor. Desired Qualification and Skills – Qualification: Any bachelor’s degree (Degree in Design, Fine Arts or related field is a plus). 0 to 2 years of proven Graphic Designing experience. Working Knowledge of design software’s such as InDesign, Illustrator, Photoshop etc. Working knowledge of Figma will be an added advantage. A keen eye for aesthetics and details. Excellent communication skills. Skill: Uses rational arguments, information, and clear communication to influence others. Seeks to understand others’ point of view, listens, and contributes to achieve results collectively. Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – While you are busy completing the work, our Admin team makes commute arrangement home-office-home. Want to go for additional degrees and learn new skills without leaving the job? Use the Education Assistance to get the needed support. Feeling stressed or have emotional concerns? Talk to a professional counsellor via a 24/7/365 personal support line. Enjoy the Internet Allowance to get high speed internet line installed at home to take work calls. Feel safe with a comprehensive health insurance policy for family including parents. Order your favourite food with complementary meal vouchers. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Berkadia Services India Pvt Ltd Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I We Love our Jobs I We Innovate. Job Description Job title: Graphic Designer Location: Hyderabad/ Gurugram Terms: Working Hours Reports To Full Time - Hybrid work model (Subject to change as per the SEZ policy) Day Shift (8:00am to 5:00pm) /Night (6:00pm to 3:00am) Team Lead About us: (Company Overview) About Berkadia: Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients' assets. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://www.berkadia.com/ For details about India operations, please visit https://india.berkadiarea.com/ Life @ Berkadia At Berkadia, we believe people matter. We do our best to understand each other's needs, objectives, and challenges and strive to make things go right. Self-learning is encouraged and supported enabling us to steer the pace of our own growth. We draw inspiration from our colleagues, appreciate the excellent work they do to help others succeed. We celebrate success together and have fun! In short – we love our jobs. Position overview: This role is in one of the Operations team in Berkadia that contributes to various facets of the Commercial Real Estate loan life cycle , and this job description is for the role in Global Production Operations. Global Production Operations (GPO) – Teams in GPO conduct research and analysis of properties financial statements, social and economic drivers, and ownership structure to determine the value of the asset and potential loan value for various lending options. In this role, individual will be required to work on one or multiple aspects of Design in GPO verticals with the following key responsibilities – Study design briefs and determine requirements, prepare, and deliver process specific output and meet the operational targets set for the team by working independently with minimum supervision and guidance from senior members and subject matter experts. Maintain high quality standards in the output as defined by the process and customer requirements. Adhere to the learning phase timelines for industry and process knowledge requirements. Complete required/undergo process trainings. Perform other duties and tasks as assigned by supervisor. Desired Qualification and Skills – Qualification: Any bachelor's degree (Degree in Design, Fine Arts or related field is a plus). 0 to 2 years of proven Graphic Designing experience. Working Knowledge of design software's such as InDesign, Illustrator, Photoshop etc. Working knowledge of Figma will be an added advantage. A keen eye for aesthetics and details. Excellent communication skills. Skill: Uses rational arguments, information, and clear communication to influence others. Seeks to understand others' point of view, listens, and contributes to achieve results collectively. Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – While you are busy completing the work, our Admin team makes commute arrangement home-office-home. Want to go for additional degrees and learn new skills without leaving the job? Use the Education Assistance to get the needed support. Feeling stressed or have emotional concerns? Talk to a professional counsellor via a 24/7/365 personal support line. Enjoy the Internet Allowance to get high speed internet line installed at home to take work calls. Feel safe with a comprehensive health insurance policy for family including parents. Order your favourite food with complementary meal vouchers. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. About Berkadia: Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law. Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values. To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/ Show more Show less

The Opportunity This role is in one of the Operations team in Berkadia that contributes to various facets of the Commercial Real Estate loan life cycle, and this job description is for the roles in Servicing and Global Production Operations. Global Production Operations (GPO) – Teams in GPO conduct research and analysis of properties financial statements, social and economic drivers, and ownership structure to determine the value of the asset and potential loan value for various lending options. In this role, individual will be required to work on one or multiple aspects of GPO verticals with the following key responsibilities – The Opportunity The Manager is responsible to co-ordinate with senior management and implement a results-oriented strategy that is in alignment with the goals and objectives of the organization. Manage a set of 3-4 aligned Mortgage Banking Analyst/ Mortgage Banking Senior Analyst Communicate with the stakeholders in US on a regular basis Set goals for team members in the SMART framework, such that it engages and inspires. Leverage performance reviews (mid-year, annual) of team members to help them grow, with objective feedback and proactive grooming and support. Leverage insights from Surveys and focus group meetings to implement employee engagement and retention strategies. Leverage training and development opportunity to upskill and deliver results. Encourage team to leverage Training and Development opportunities and other resources to advance in their professional development journey. Communicate effectively - provide regular and timely updates to team and stakeholders. Monitor workflow trends and ensure required capacity is available, when and where needed. Understand and explain the strategic direction set by management and align activities accordingly. Conduct dashboard review meetings with teams on monthly, quarterly, and annual basis. Partner with recruitment team and operations managers in acquiring and promoting the right talent. Partner with HR/IT/Admin to streamline process and people requirements. Drive Berkadia’s Culture within team / organization. Your Qualification Any bachelor’s degree. Preferably Post Graduate degree including MBA/PGDBM. Work Experience: Overall, 7+ years of experience. At least 4 years of experience in the people leading role, out of which 18 months in managing frontline leaders. At least 4 years in Financial Services industry, preferably in Commercial Real Estate (CRE) industry. Competencies Understands the stakeholder ecosystem and diverse needs to align stakeholders around common goals. Provides coaching or support to others to adapt to change. Makes contingency plans by anticipating future changes and incorporates them into the strategy. Thinks outside the box to find a solution frequently. Seeks alternate perspectives consistently. Manages conflicts between different individuals/ teams by ensuring win-win solution. Responds to customer requests, issues and concerns quickly and efficiently in a decisive manner. Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement. Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings. Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents. Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops. Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program. About us Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/ For details about India operations, please visit https://berkadia.com/india/ Why us? Here At Berkadia, We Believe People Matter. In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients. Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly

The Opportunity This role is in one of the Operations team in Berkadia that contributes to various facets of the Commercial Real Estate loan life cycle, and this job description is for the roles in Servicing and Global Production Operations. Global Production Operations (GPO) – Teams in GPO conduct research and analysis of properties financial statements, social and economic drivers, and ownership structure to determine the value of the asset and potential loan value for various lending options. In this role, individual will be required to work on one or multiple aspects of GPO verticals with the following key responsibilities – The Opportunity The Manager is responsible to co-ordinate with senior management and implement a results-oriented strategy that is in alignment with the goals and objectives of the organization. Manage a set of 3-4 aligned Mortgage Banking Analyst/ Mortgage Banking Senior Analyst Communicate with the stakeholders in US on a regular basis Set goals for team members in the SMART framework, such that it engages and inspires. Leverage performance reviews (mid-year, annual) of team members to help them grow, with objective feedback and proactive grooming and support. Leverage insights from Surveys and focus group meetings to implement employee engagement and retention strategies. Leverage training and development opportunity to upskill and deliver results. Encourage team to leverage Training and Development opportunities and other resources to advance in their professional development journey. Communicate effectively - provide regular and timely updates to team and stakeholders. Monitor workflow trends and ensure required capacity is available, when and where needed. Understand and explain the strategic direction set by management and align activities accordingly. Conduct dashboard review meetings with teams on monthly, quarterly, and annual basis. Partner with recruitment team and operations managers in acquiring and promoting the right talent. Partner with HR/IT/Admin to streamline process and people requirements. Drive Berkadia's Culture within team / organization. Your Qualification Any bachelor's degree. Preferably Post Graduate degree including MBA/PGDBM. Work Experience: Overall, 7+ years of experience. At least 4 years of experience in the people leading role, out of which 18 months in managing frontline leaders. At least 4 years in Financial Services industry, preferably in Commercial Real Estate (CRE) industry. Competencies Understands the stakeholder ecosystem and diverse needs to align stakeholders around common goals. Provides coaching or support to others to adapt to change. Makes contingency plans by anticipating future changes and incorporates them into the strategy. Thinks outside the box to find a solution frequently. Seeks alternate perspectives consistently. Manages conflicts between different individuals/ teams by ensuring win-win solution. Responds to customer requests, issues and concerns quickly and efficiently in a decisive manner. Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement. Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings. Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents. Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops. Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program. About us Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients' assets. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/ For details about India operations, please visit https://berkadia.com/india/ Why us? Here At Berkadia, We Believe People Matter. In fact, our people are the heart and soul of everything we do. That's why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients. Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly About Berkadia: Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law. Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values. To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/

Berkadia Services India Pvt Ltd Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I We Love our Jobs I We Innovate Job Title Department: Location: Techno Lead GPO REAP Gurugram Terms Working Hours: Reports To Full Time – Hybrid work model (subject to Berkadia policy changes) Night Shift (6:00pm to 3:00am) Senior Manager/AVP The Opportunity This role is in one of the Operations team in Berkadia that contributes to various facets of the Commercial Real Estate loan life cycle, and this job description is for the roles in Servicing and Global Production Operations. Global Production Operations (GPO) – Teams in GPO conduct research and analysis of properties financial statements, social and economic drivers, and ownership structure to determine the value of the asset and potential loan value for various lending options. In this role, individual will be required to work on one or multiple aspects of GPO verticals with the following key responsibilities – Role Summary The REAP Techno lead leads GPO’s support team for REAP enrolled offices, provides technical expertise to the team, and is responsible for team’s learning and development. The role holder is expected to ensure smooth execution of daily requests, set goals for the team and track progress, assist with training and mentoring, and act as GPO’s first leadership POC for the REAP enrolled offices. The role holder will also be responsible for nurturing company’s culture among the team members and achieving / exceeding all agreed deliverables. The role holder will work interdependently with U.S colleagues (internal clients and external clients) to anticipate and fulfil their Needs, Objectives and Challenges (NOCs) and actively take steps to meet their NOCs. He / She should embrace and live Berkadia’s values and have a growth and agile customer centric mindset. ROLES And RESPONSIBILITIES Team Development: Provide comprehensive training on REAP tasks to the new and identified cross training analysts based on need Create and administer career development plans and performance updates to team members Proactively seek feedback from US stakeholders and local management team to provide actionable and timely feedback to all members of the team on a regular basis Analyze the proficiency and learning curve of analysts to coach and support them on technical skills Coach and guide the team members on competencies required to succeed in their roles Effectively plan resource needs to account for attrition risks, need for backups, and cross training requirements Work with Training Program Manager to create and maintain training content and plan and execute seamless delivery Technical Handholding: Execute/quality check REAP tasks as and when needed to support the team members Get involved in day-to-day query resolution for the team members and provide quality feedback Ensure training material, job aids, and all policies and procedures are documented, followed, and updated as needed Workflow management: Check and manage workload on daily basis to ensure on time completion of all tasks with the intended quality Support the team members on prioritization of tasks whenever needed Work collaboratively with other REAP techno-leads and GPO leads on any support needed (e.g, resource sharing) Stakeholder management: Build and maintain deep relationship with all stakeholders (US and India) and proactively understand their requirements Ensure timely, proactive, and effective communication with all stakeholders Provide update on process metric and individual metrics to stakeholders on a regular basis Have frequent catchups with US office POCs to stay tuned to business related developments in the office and seek required help from the offices Process Improvement: Prepare monthly/quarterly process metric to check on process growth and progress Prepare agenda and have calibration calls with the offices to ensure consistency in feedback and proficiency ratings across offices Identify and implement solutions related to processes, people, and technology improvements to drive efficiency across the team SKILLS And COMPETENCIES Bachelor’s degree in Finance, Accounting, or related business field required. MBA and knowledge of Commercial Real Estate (CRE) industry preferred Should be experienced in developing people at least as a mentor or trainer , if not directly as a people leader Experience in working with demanding stakeholders and clients across different time zones in the U.S. Strong communication skills, both written and verbal; fluency in American English Growth mindset with the willingness and ability to learn continuously Willingness and ability to learn technology tools and drive usage and adoption of tools within teams Ability to work on numerous key initiatives simultaneously while prioritizing tasks to meet business and stakeholder needs Any process improvement project(s) lead/handled would be a plus Ability to maintain confidentiality and adhere to organizational policies and procedures DETAILS About The ROLE Overall People span: 4-5 No. of Direct Reports: 4-5 Travel: The position holder may be requested to obtain passport and US travel visa and to travel to the US for business purpose This position is for Night shift role; however, the role holder is expected to work whatever hours are necessary to fulfil the requirements of the role and to meet internal and external client requirements Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement. Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings. Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents. Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops. Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program. About Us Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/ For details about India operations, please visit https://berkadia.com/india/ Why us? Here At Berkadia, We Believe People Matter. In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients. Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary. Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws. In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact talentacquisition@berkadia.com. You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.