Azure Engineer/ Azure Infrastructure with Azure Devops - L1.

Job Summary:

We are seeking a proactive and multi-skilled DevOps/Desktop/Azure Engineer (L1) with 5+ years of experience to support our cloud infrastructure, end-user systems, and CI/CD pipelines. This hybrid role involves handling day-to-day desktop support tasks, managing basic DevOps operations, and supporting Azure cloud resources under guidance from senior engineers.

Key Responsibilities:

Azure & Cloud Support:

• Monitor and maintain Azure resources (VMs, Storage, App Services, etc.).
• Perform basic Azure operations like starting/stopping services, assigning RBAC roles, and managing NSGs.
• Assist in creating and managing Azure Resource Groups, Virtual Networks, and Storage Accounts.
• Support Azure AD, user management, and MFA troubleshooting.
• Assist with routine cloud backup checks and resource tagging practices.

DevOps (L1) Responsibilities:

• Support CI/CD pipeline operations in Azure DevOps or GitLab.
• Troubleshoot build/deployment failures under the guidance of senior DevOps engineers.
• Manage basic scripting tasks using PowerShell or Bash.
• Monitor pipeline health and alert appropriate teams for critical issues.
• Assist in the management of Git repositories and access control.

Desktop/End-User Support:

• Install and troubleshoot software applications and operating systems (Windows/macOS).
• Provide L1 support for laptops, printers, M365 apps, and network connectivity issues.
• Coordinate with the infra team for user provisioning and asset tracking.
• Support remote employees using tools like AnyDesk, RDP, or Intune.

Required Skills:

• Working knowledge of Azure Portal and basic cloud service management.
• Familiarity with Azure DevOps or other CI/CD tools.
• Hands-on experience in desktop support (Windows 10/11, macOS).
• Basic PowerShell or Shell scripting knowledge.
• Understanding of networking concepts (IP, DNS, VPN).
• Good communication and ticket-handling skills.

Preferred Qualifications:

• Bachelors degree in Computer Science, IT, or a related field.
• Microsoft Certified: Azure Fundamentals (AZ-900) or equivalent.
• ITIL Foundation or CompTIA A+ is a plus.
• Previous experience in supporting DevOps and Azure environments in a software company is desirable.