Responsibilities: * Manage client communications via email, phone & chat * Collaborate with cross-functional teams on project delivery * Ensure timely resolution of issues * Maintain high customer satisfaction ratings Food allowance Health insurance Provident fund

Role & responsibilities Read, understand, and respond to client emails professionally. Communicate effectively with clients in English (written and spoken). Coordinate with internal teams to ensure smooth task execution. Maintain accurate and timely records of all client communications. Preferred candidate profile USA Insurance Experience only Commission Statements, DBR/ABR, Transactions, Invoices Renewals, Cancellations and Quoting AMS: EPIC.