Associate Security Specialist

Come and join a 10-year-old, Fastest Growing, IT Managed Services. We have open positions at various levels throughout the organization.

About TeamLogic IT Assist

Were a 100-person, $22M managed services provider operating across PA, NJ, NC and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, coworkers, and vendors. For three years running we’ve been named a Best Place to Work in PA, and we maintain a 98% CSAT and 89 NPS.

Our Motto is simple yet powerful:

MAKE FANS OUT OF OUR CLIENTS

MAKE

MAKE FANS OUT OF EACH OTHER

We pride ourselves in creating a family-oriented culture and creating a career path for every employee. We invest all our energy in making sure that you achieve your career goals. We are proud of our Glassdoor Review of 5.0 of employee testimonials.

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Company

Job Title: Associate Security Specialist

Location: India

Department: Security Operations

Reports To: Director of Technology

Employment Type: [Full-time]

Overview:

The Associate Security Specialist will act as the first defense on our Security Operations team (SecOps). This role will be responsible for monitoring security tools, triaging alerts, and managing low-severity incidents. This role is crucial in detecting threats early and resolving them before they escalate into critical breaches.

Key Responsibilities:

Monitor security alerts and events from various security tools and systems.

Perform initial triage and analysis of security incidents to determine their severity and impact.

Perform response activities for routine security incidents.

Interact and gather information and recommended actions from partner MDR and SOC teams.

Escalate high-severity incidents to Senior Security Specialists or Security Advisors as needed.

Follow published SecOps policies and procedures

Conduct basic troubleshooting and remediation of security incidents.

Maintain detailed and accurate documentation of security incidents and actions taken.

Assist in the implementation and maintenance of security policies, procedures, and controls.

Onboard services and tools for core security products.

Collaborate with other team members to improve security monitoring and incident response processes.

Prepare and distribute standard internal and customer reports.

Stay up to date with the latest security trends, threats, and technologies.

Position Requirements:

Education:

An associate degree in computer science, information technology, cybersecurity, or a related field.

Alternatively, 2 or more years of professional experience in an equivalent position.

Technical Skills:

Basic understanding of cybersecurity principles, threats, and vulnerabilities.

Familiarity with security tools and technologies such as firewalls, antivirus software, EDR/MDR, SOC/SIEM, and intrusion detection/prevention systems (IDS/IPS).

Good grasp of networking concepts

Additional Skills:

Excellent customer service and communication skills, with a strong focus on customer satisfaction.

Ability to work independently and manage a flexible schedule.

Strong documentation skills to record activities and solutions thoroughly and accurately.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced and dynamic environment.

Willingness to work rotational shifts, including nights and weekends.

Preferred Qualifications:

Relevant certifications such as CompTIA Security+ or equivalent.

Physical Requirements:

None

Work Environment:

This is a fully remote role

Application Process:

Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

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TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.