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eClerx
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Associate Process Manager/ Process Manager

Associate Process Manager/ Process Manager

eClerx

5 - 10 years

5 - 12 Lacs

Navi Mumbai Pune

Posted:1 month ago| Platform:

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Skills Required

Global Kyc Cdd Client Onboarding Edd Pep

Work Mode

Work from Office

Job Type

Full Time

Job Description

eClerx is conducting a Walk-In Drive @Jaipur on 20th & 21st Jun 2025 . If you have suitable experience in Global KYC , kindly share your updated resume along with the below details on reshma.hake@eclerx.com or 7709996071. Total experience- Current CTC- Expected CTC- Notice Period- Are you fine to relocate to Mumbai or Pune- Yes/ No If your profile is shortlisted, you will have to appear for face to face interview @Jaipur. KYC- Associate Process Manager/ Process Manager Responsibilities: - Maintain working knowledge of various internal processes including KOPs, Local Regulations & Guidelines. • Publishing of MIS on status of the KYC Periodic Review to the Senior Management of the Bank (Both Regional & Local) • Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits. • Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full. • Ensure appropriate escalation policies exist and are followed. Work collectively with management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity planning, adherence to and improvement in performance and quality standards and appropriate career development. • Provide leadership support, guidance and coaching to the team. • Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate. • Work in a high-pressure and time-sensitive environment. • Perform quality checks to ensure that defined guidelines are adhered for excellent QA scores. • Work as the process owner and ensure end to end management of all activities associated with the process. Ensure adherence to standards, procedures and also identify risk mitigates wherever there is a control issue. Qualifications Individual should have a Bachelor's/Masters degree in any stream, any certification/diploma in AML/KYC domain would be an added advantage. 6 to 9 years' experience in AML Compliance & KYC within the financial services industry with experience in Data Quality and Controls Work closely with other internal teams to ensure top of the line service to Clients. Prioritize tasks and ensure adherence to timelines for completion of activities Initiate and lead change management initiatives within the team. Ensure structured upward & downward communication Responsible for ensuring that cases are managed effectively and consistently in line with the agreed process; ensuring that all aspects of delivery are running effectively and if necessary, escalating issues. Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc.

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Associate Process Manager/ Process Manager