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Assistant Manager Chinese (Mandarin) Language Expert

Assistant Manager Chinese (Mandarin) Language Expert

Metlife

5 - 10 years

10 - 20 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Chinese Mandarin

Work Mode

Hybrid

Job Type

Full Time

Job Description

Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders. • Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. • Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs. • Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships. The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market. The brief tasks included as part of this overall role is to Govern the below. • Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation. • Oversee projects that sometimes span across multiple areas, functions, and/or lines of business. • Determine requirements to address complex and varied business needs for overseeing complex vendors. • Research and request vendor proposals and develop service level agreements that meet business needs. • Support new outsourcing initiatives. • Support the resolution of vendor risk issues. • Participate and Lead any Transformation or technology related initiatives in the APAC region. Interested candidates can share their updated resume on urvashi@metlife.com

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