Role & responsibilities we are seeking a highly organized and detail-oriented Email Management Specialist to efficiently manage our email communications. This role is crucial for ensuring timely responses, maintaining a well-organized inbox, and supporting overall communication efficiency. The ideal candidate will possess excellent written and verbal communication skills, including fluency in English, and a proactive approach to managing information flow. Efficient Email Handling: Monitor incoming emails, prioritize responses, and ensure all inquiries are addressed promptly and professionally. Inbox Organization: Develop and maintain a system for organizing and archiving emails to ensure easy retrieval of information. Drafting and Sending Emails: Compose clear, concise, and professional emails on behalf of the team or individual, as required. Filtering and Categorization: Implement strategies for filtering and categorizing emails to streamline workflow and identify urgent matters. Information Management: Extract key information from emails and ensure it is communicated to the relevant individuals or departments. Maintaining Confidentiality: Handle sensitive information with discretion and maintain the confidentiality of email communications. Calendar Management (if applicable): Assist with scheduling meetings and appointments based on email correspondence. Customer Service (if applicable): Provide excellent customer service through professional and helpful email communication. Developing Email Templates (if applicable): Create and maintain email templates for frequently used responses to improve efficiency and consistency. Adherence to Communication Guidelines: Ensure all email communications adhere to company policies and brand guidelines.

Role & responsibilities Warmly greet and welcome visitors, directing them to the appropriate person or department. Answer, screen, and forward incoming phone calls in a professional and efficient manner. Manage and maintain a tidy and presentable reception area. Receive, sort, and distribute daily mail and deliveries. Schedule and confirm appointments, meetings, and conference room bookings. Maintain accurate visitor logs and ensure security procedures are followed. Provide basic and accurate information in person and via phone/email. Perform clerical duties such as filing, photocopying, transcribing, and faxing. Assist with administrative tasks as needed, including ordering office supplies and coordinating catering for meetings. Handle inquiries and complaints, escalating to the appropriate personnel when necessary. Maintain confidentiality of sensitive information Qualifications: Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Solid written and verbal communication skills. Excellent organizational and multitasking abilities. Professional attitude and appearance. Ability to be resourceful and proactive when issues arise. Customer service-oriented with a friendly and helpful demeanor. High school diploma or equivalent; additional certification in Office Management is a plus.

Job Summary We are seeking a highly analytical and strategic Finance Controller to oversee the financial operations of our fast-paced technology company. The ideal candidate will play a critical role in driving financial planning, implementing controls, and supporting data-driven decision-making in a dynamic, innovation-driven environment. Key Responsibilities Financial Strategy & Planning Lead budgeting, forecasting, and long-term financial planning. Collaborate with business unit leaders to align financial goals with company strategy. Evaluate new product lines, business models, or technologies from a financial perspective. Financial Reporting & Compliance Oversee monthly, quarterly, and annual financial closings and reports. Ensure compliance with GAAP/IFRS and local regulations. Prepare financial statements, management reports, and investor materials. Internal Controls & Risk Management Develop and implement internal financial controls and procedures. Identify risks and ensure mitigation strategies are in place. Manage audits and liaise with external auditors and regulators. Cash Flow & Capital Management Monitor and manage cash flow, working capital, and liquidity. Support fundraising efforts, debt management, and investor relations. Evaluate CapEx and SaaS investment opportunities. Operational Finance Partner with Product, R&D, and Engineering teams on cost management and ROI. Implement financial systems and tools tailored for a tech environment. Lead cost and performance analysis for cloud infrastructure, DevOps, and other tech-related costs. Team Leadership Manage and develop finance staff, including accountants and analysts. Foster a culture of continuous improvement and agile financial practices. Qualifications CA preferred. 5+ years of progressive finance experience, including leadership roles. Experience in the technology sector (e.g., SaaS, cloud computing, fintech, AI, or startups). Strong knowledge of financial modelling, systems (e.g., NetSuite, SAP, Oracle), and analytics tools. Excellent understanding of subscription revenue models, ARR, MRR, and unit economics. Proven ability to work in fast-paced, high-growth environments. Key Competencies Strategic thinker with strong business acumen. Excellent analytical, communication, and leadership skills. Tech-savvy with a passion for innovation and efficiency. Ability to influence cross-functional stakeholders. Preferred Experience Experience scaling finance operations in a startup or pre-IPO tech company. Familiarity with investor reporting and fundraising processes. Knowledge of cloud cost optimization and software development financial metrics.

Job Summary: The Jewellery Merchandiser is responsible for the end-to-end product lifecycle, from conceptualization and design development to production, inventory management, and sales analysis. This role requires a keen eye for market trends, strong analytical skills, and excellent communication abilities to collaborate effectively with design, production, sales, marketing, and procurement teams. The ideal candidate will have a deep understanding of jewellery manufacturing processes, materials, and pricing strategies. Key Responsibilities: 1. Product Development & Planning: * Conduct thorough market research and trend analysis to identify new product opportunities and gaps in the existing collection. * Collaborate with the design team to develop new collections and individual pieces, providing insights on commercial viability, material availability, and cost-effectiveness. * Develop and manage product calendars, ensuring timely completion of design, sampling, and production phases. * Create detailed product specifications, including material breakdowns, dimensions, and finishing requirements. * Assist in the selection of raw materials, gemstones, and components, considering quality, cost, and ethical sourcing. 2. Inventory Management & Forecasting: * Develop and implement effective inventory strategies to optimize stock levels, minimize obsolescence, and maximize stock turns. * Conduct sales forecasting and demand planning for existing and new products, utilizing historical data and market insights. * Monitor inventory levels across various channels (retail stores, online, wholesale) and initiate replenishment orders as needed. * Manage production schedules and lead times with manufacturing units (internal or external vendors) to ensure timely delivery of finished goods. * Identify and manage slow-moving inventory, proposing strategies for liquidation or repurposing. 3. Pricing & Profitability: * Develop competitive pricing strategies based on cost analysis, market positioning, and desired profit margins. * Monitor competitor pricing and market dynamics to adjust pricing strategies as necessary. * Conduct regular profitability analysis for individual products and collections, identifying areas for improvement. * Negotiate with suppliers and vendors to achieve favorable pricing and terms for raw materials and finished goods. 4. Sales & Marketing Support: * Provide product knowledge and training to the sales team to enhance their understanding of new collections and key selling points. * Collaborate with the marketing team on product launches, promotional campaigns, and visual merchandising initiatives. * Analyze sales performance data to identify best-selling products, regional trends, and customer preferences. * Gather and synthesize customer feedback to inform future product development. * Prepare and present merchandising reports to management, outlining sales performance, inventory status, and market insights. 5. Quality Control & Compliance: * Work closely with the production team to ensure product quality meets established standards and specifications. * Monitor compliance with industry regulations and ethical sourcing guidelines. * Address and resolve any product-related issues or customer complaints in a timely and efficient manner. Qualifications: Bachelor's degree in Fashion Merchandising, Business Administration, Jewellery Design, or a related field. 5 years of experience in merchandising, product management, or a similar role within the jewellery industry. Strong understanding of jewellery manufacturing processes, materials (gold, silver, platinum, diamonds, gemstones, etc.), and industry trends. Proficiency in inventory management software and strong analytical skills with a good grasp of sales forecasting and data analysis. Excellent communication, negotiation, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Knowledge of CAD/CAM software for jewellery design (a plus but not mandatory). Personal Attributes: Detail-oriented with a high degree of accuracy. Proactive and results-driven. Creative and innovative mindset. Strong problem-solving abilities. Ability to work independently and as part of a team. Passion for jewellery and an understanding of luxury markets.