Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Product Leadership Provide subject matter expertise on the business processes supported by Allvue's software solutions for API and IA.Own the backlog for strategic initiatives across API, Investment Accounting, and Credit use cases.Gather requirements and produce Business Requirement Documents (BRDs). Translate product vision into actionable backlogs, collaborating with engineering teams to drive development cycles. Stakeholder Collaboration Partner with Product Managers/Product Owners, engineers, and business stakeholders to define, scope, and prioritize requirements.Communicate effectively across Product, Engineering, Client Solutions, and Operations to align on goals and deliverables. Execution & Delivery Ensure delivery of high-quality BRDs, EPICs, and user stories with clearly defined acceptance criteria.Act as a bridge between technical and non-technical stakeholders to ensure successful product alignment and execution. General Qualifications 3-6 years of relevant experience in product ownership or business analysis within B2B SaaS or fintech environments.Deep understanding of industry concepts and their application to Allvue solutions.Experience in Asset Management, Fund Accounting, or Fintech is preferred. Domain Expertise Strong familiarity with the investment lifecycle, Fund Accounting, Asset Servicing, and asset classes, especially loans and private capital markets.Understanding of workflows for asset managers, credit/equity teams, and documentation-heavy transactions.Hands-on experience with systems like treasury systems, loan accounting, Asset Servicing, fund accounting (e.g., WSO, Virtus, Investran, Calypso, Kondor+). Technical Skills Proficiency in REST APIs, JSON, XML, and familiarity with SQL and systems engineering. Soft Skills Exceptional verbal and written communication skills.Problem-solving mindset with a structured approach.High proficiency in PowerPoint, Excel, and Word for documentation and presentations.Strong organizational skills and ability to multitask effectively.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Provide daily customer support for Allvue Systems applications and Business-to-Business integrations. Performing complex technical troubleshooting, determining root causes, and providing resolution. Ensure an in-depth understanding of query flow and its impact on application performance. Work independently and proactively solve problems without being directed by others. Developing client solutions based on technical best practices. Training customers and staff in troubleshooting techniques, best practices, applications, and programs. Handling support tickets via JIRA ticketing system, email, or phone submissions. Finding ways to increase productivity and improve client experience and satisfaction. Time-management skills and the ability to establish reasonable and attainable deadlines for resolution. Applicants should demonstrate their ability to implement ITIL frameworks to improve IT service delivery and have a track record of successfully managing and guiding change processes within an organization. Proficiency in assessing risks, planning and coordinating changes, and ensuring minimal service disruption is essential. Document all issues and solutions thoroughly for future reference and continuous learning within the team. Engage in ongoing education to keep up with the latest advancements and best practices in MSSQL and related technologies. Customer Centric Experience/Relations Providing best-in-class customer experience/service. Proficiency and willingness to handle multiple daily customer calls involving screen-shares to collect details and troubleshoot reported technical problems at a professional and technical level. Practice professional-level soft skills when communicating with customers and internal staff. Take personal ownership of customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Writing and maintaining professional-level internal and customer-facing knowledge articles. Take the initiative to inform leadership to proactively improve the product, reduce ticket volume, and refine processes as the business needs. Mentorship and training for other Support team members from a technical and process perspective. Team attitude to collaborate or assist teammates or colleagues within the company on technical issues, processes, or product improvements. Be All-In with our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). Advanced SQL Server T-SQL skills and database administration experience. In-depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts SQL Scripting/Writing skills to debug and resolve SQL code. Needed strong analytical skills while debugging the error logs. Considerable experience with XML/XPath/XSLT technologies is a plus. Proficient in performing in-depth analysis, complex technical troubleshooting, and problem resolution. Demonstrate strong research skills and gather knowledge to progress investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem or issue concepts, steps to replicate, root cause analysis, and resolutions to technical and non-technical audiences. Experience utilizing GIT Kraken for branching, merging, and managing code repositories effectively. Computer Skills Self-starter who can work independently. Detail-oriented, with solid organization and coordination skills. Excellent customer service knowledge and skills. Professional written and interpersonal skills. Experience with Confluence and Jira ticketing systems. Experience with Code Check-in processes and applications such as GIT and ADO. Microsoft Office 365 experience and knowledge. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems. Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Data Pipeline Management Design, develop, and maintain scalable data pipelines Implement ELT processes to ingest data from various internal and external sources Ensure data quality and reliability across all data pipelines Stakeholder Management Collaborate with key stakeholders (technical and non-technical) to understand data requirements and translate them into technical specifications Provide regular updates to stakeholders and ensure alignment with project/task goals Data Analysis and Transformation Develop scripts for data retrieval, transformation, and enrichment Utilize various tools and languages such as SQL, DBT, Python, Airbyte for data processing tasks Implement automation for repetitive data management tasks Collaboration and Communication Work closely with Data Analysts, Platform Owners, and other Engineering teams Participate in code reviews and promote best practices for data engineering Document data processes, systems, and standards Proficiency in SQL, Python, and/or other relevant programming languages Experience with DBT and similar data transformation platforms required Experience with Airflow or similar data orchestration tools required Familiarity with data warehouse solutions (e.g., Snowflake, Redshift) required Proven ability to work autonomously and manage workload effectively Proven experience working with cross-functional teams Familiarity with iPaaS solutions (Workato, Celigo, MuleSoft) a plus Experience with enterprise business applications (Salesforce, NetSuite, SuiteProjects Pro, Jira) a plus Knowledge of cloud platforms (e.g., AWS, GCP, Azure) and related services a plus 3-5 years of experience in data engineering or related field Show more Show less
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong hands-on experience in ETL and Data Warehousing. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems.
Pune, Maharashtra
None Not disclosed
On-site
Full Time
About Allvue: We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Education/Certifications: University Degree in related discipline preferred Computer Skills Strong Excel skills Language Skills Excellent English written and verbal communication Job Summary: The Accounts Payable Clerk is responsible for supporting the accounts payable process, ensuring accuracy, timeliness, and compliance with organizational policies and procedures. This individual will handle invoice processing, payment scheduling, vendor reconciliations, and communication with internal teams and external stakeholders. Requirements: Minimum 1 to 3 years of accounting experience Strong organizational skills High attention to detail NetSuite experience (preferred) Responsibilities: Accounts Payable Workflow: Enter vendor bills into NetSuite daily upon receipt, ensuring proper coding to General Ledger accounts. Communicate with vendors to resolve invoice discrepancies or payment issues. Run Accounts Payable Aging Reports regularly and prioritize payments based on due dates and contractual obligations. Create bill payments in NetSuite for approved invoices, with payment methods including wire transfers, ACH, and checks. Reconciliation and Payments: Reconcile the Accounts Payable account as part of the month-end close process. Reconcile state-specific sales tax monthly using NetSuite and Avalara, ensuring tax compliance across jurisdictions. Ensure timely processing and payment of employee expenses in accordance with company policies. Audit and Financial Support: Support the accounting audit process by providing AP-related documentation and reconciliations as required. Assist with developing components of financial forecasts and budgeting related to vendor costs and recurring expenses. Process Improvements: Identify and implement process improvements to increase AP efficiency and reduce errors. Collaborate with internal teams to address gaps in invoice management, approvals, and compliance. Additional Responsibilities: Respond promptly to business partner inquiries and provide ad-hoc analysis to support financial decisions. Take ownership of special projects and other duties as assigned to support the finance team's goals. Skills and Competencies: Core Competencies: Exceptional attention to detail and accuracy in invoice processing, payment preparation, and reconciliations. Strong time management and organizational skills to handle high-volume tasks efficiently. Analytical problem solver capable of identifying discrepancies and resolving vendor or payment-related issues. Communication Skills: Excellent verbal and written communication skills to interact with vendors and internal teams. Ability to respond to inquiries promptly and convey financial insights clearly. What We Offer: Health Coverage options along with other voluntary benefits Enterprise Udemy membership with access to thousands of personal and professional development courses 401K with Company match up to 4% or Employee Pension plan Competitive pay and year-end bonus potential Flexible PTO Charitable Donation matching, along with Volunteer and Voting PTO Numerous team building activities to promote collaboration in a fun and fast-paced work environment EEOC Statement: Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Cross-Functional Collaboration and Communication Partner with engineering, product, HR, legal, and support departments to identify business challenges and operational inefficiencies. Define, document, and implement streamlined solutions that improve processes while aligning with organizational objectives Gather, refine, and translate stakeholder requirements into actionable plans, fostering efficient cross-team collaboration and project success. Communicate effectively across all organizational levels, ensuring clarity in reporting and presentation of findings. AI and Data Analytics Evaluate AI-driven use cases and recommend applications to optimize operations and enhance efficiency across departments. Analyze large datasets to extract insights and trends, creating actionable recommendations for performance improvements. Utilize data visualization tools like Power BI, Snowflake, and Excel to support decision-making and operational enhancements. Technical Enablement Demonstrate proficiency in leveraging AI tools (e.g., ChatGPT, Co-Pilot, Atlassian Intelligence) to automate tasks and increase efficiency of support team. Apply ITSM principles (e.g., ITIL and KCS) to streamline workflows, improving support operations and governance processes. Build basic configurations in platforms (e.g., Jira, Confluence, Slack) for automating tasks and driving operational efficiency. SaaS Industry Background: 5+ years of operational and strategic program management experience within a SaaS company, ideally in financial services. Cross-Team Collaboration: Proven track record of aligning diverse teams to achieve shared business goals. AI-Driven Process Improvement: Experience defining and implementing AI-driven use cases for enhanced organizational efficiency. Technical Expertise in Data Analytics: Proficiency with data analytics tools combined with foundational AI knowledge for driving innovations. Skills/Knowledge/Abilities Stakeholder Management: Proven ability to collaborate with cross-functional teams (engineering, product, support, HR, and legal) to identify challenges, define solutions, and deliver measurable process improvements. AI Expertise: Foundational understanding of AI models (e.g., large models and agentic AI frameworks) and their practical applications to optimize operations. Data Analytics: Skilled in analyzing large datasets, developing insights, and recommending actionable improvements using tools like Snowflake, Excel, and Power BI. Technical Proficiency: Experienced in using tools such as Jira, Power BI, Confluence, and Slack to automate workflows and support operational initiatives. Operational Knowledge: Understanding of ITSM principles, including ITIL and Knowledge Management (KCS), to enable efficient customer support operations. Communication Skills Exceptional verbal and written communication skills that enable clear dialogue across organizational levels—from technical teams to executives. Demonstrated ability to prepare persuasive presentations, reports, and dashboards to guide decisions and drive operational excellence.
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Accounts Payable Workflow Enter vendor bills into NetSuite daily upon receipt, ensuring proper coding to General Ledger accounts. Communicate with vendors to resolve invoice discrepancies or payment issues. Run Accounts Payable Aging Reports regularly and prioritize payments based on due dates and contractual obligations. Create bill payments in NetSuite for approved invoices, with payment methods including wire transfers, ACH, and checks. Reconciliation And Payments Reconcile the Accounts Payable account as part of the month-end close process. Reconcile state-specific sales tax monthly using NetSuite and Avalara, ensuring tax compliance across jurisdictions. Ensure timely processing and payment of employee expenses in accordance with company policies. Audit And Financial Support Support the accounting audit process by providing AP-related documentation and reconciliations as required. Assist with developing components of financial forecasts and budgeting related to vendor costs and recurring expenses. Process Improvements Identify and implement process improvements to increase AP efficiency and reduce errors. Collaborate with internal teams to address gaps in invoice management, approvals, and compliance. Additional Responsibilities Respond promptly to business partner inquiries and provide ad-hoc analysis to support financial decisions. Take ownership of special projects and other duties as assigned to support the finance team's goals. Skills And Competencies Core Competencies: Exceptional attention to detail and accuracy in invoice processing, payment preparation, and reconciliations. Strong time management and organizational skills to handle high-volume tasks efficiently. Analytical problem solver capable of identifying discrepancies and resolving vendor or payment-related issues. Communication Skills Excellent verbal and written communication skills to interact with vendors and internal teams. Ability to respond to inquiries promptly and convey financial insights clearly. Minimum 1 to 3 years of accounting experience Strong organizational skills High attention to detail NetSuite experience (preferred)
pune, maharashtra
INR Not disclosed
On-site
Full Time
You should have proficiency in SQL, Python, and/or other relevant programming languages. Experience with DBT and similar data transformation platforms is required, along with experience with Airflow or similar data orchestration tools. It is essential to have familiarity with data warehouse solutions such as Snowflake, Redshift. You must demonstrate a proven ability to work autonomously and manage workload effectively, as well as proven experience working with cross-functional teams. Familiarity with iPaaS solutions like Workato, Celigo, MuleSoft is a plus. Experience with enterprise business applications such as Salesforce, NetSuite, SuiteProjects Pro, Jira is also a plus. Knowledge of cloud platforms like AWS, GCP, Azure, and related services is advantageous. The ideal candidate should have 8+ years of overall experience with 3-5 years specifically in data engineering or a related field.,
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). At least 3 years relevant experience Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems.
Pune, Maharashtra, India
INR Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. Were looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether youre collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team thats revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our company&aposs Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). At least 3 years relevant experience Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems. Show more Show less
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Design, implement, and maintain data pipelines that handle both batch and real-time data ingestion. Integrate various data sources (databases, APIs, third-party data) into Snowflake and other data systems. Work closely with data scientists and analysts to ensure data availability, quality, and performance. Troubleshoot and resolve issues related to data pipeline performance, scalability, and integrity. Optimize data processes for speed, scalability, and cost efficiency. Ensure data governance and security best practices are implemented Possesses a total experience of 5 to 8 years, including over 4+ years of expertise in data engineering or related roles. Strong experience with Snowflake, Kafka, and Debezium. Proficiency in SQL, Python, and ETL frameworks. Experience with data warehousing, data modeling, and pipeline optimization. Strong problem-solving skills and attention to detail. Experience in the financial services or fintech industry is highly desirable
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Project Planning and Management Develop comprehensive project roadmaps by defining key milestones, deliverables, and success criteria for each engineering initiative. Collaborate with engineering team leads to accurately estimate resources, budgets, and timelines for all phases of project execution. Proactively track project performance against key performance indicators (KPIs) such as schedule adherence, budget variance, and quality benchmarks. Analyze changes in project requirements and scope, and efficiently implement change management strategies to minimize disruption and maximize outcomes. Utilize agile, waterfall, or hybrid project methodologies depending on the nature and scope of the project while ensuring compliance with company policies. Leadership and Team Coordination Define clear roles, responsibilities, and expectations for each member of the project team, ensuring accountability and optimal performance. Serve as a motivational leader by fostering a results-driven culture, inspiring the engineering team to meet challenging goals. Resolve conflicts within project teams in a fair and timely manner, mitigating risks to performance or timeline delays. Facilitate team-building activities and retrospectives to strengthen collaboration and continuously improve workflow processes. Provide coaching and professional development support to engineers and team members to optimize their individual contributions. Reporting and Stakeholder Management Maintain a comprehensive project dashboard to provide real-time visibility to stakeholders at various levels of the organization. Deliver executive-level presentations summarizing critical metrics, program highlights, and challenges, along with actionable recommendations for resolution. Actively engage stakeholders during all stages of the project lifecycle to incorporate their input and manage expectations effectively. Work with external vendors, contractors, or consultants as necessary, ensuring adherence to contractual obligations and timelines. Address and resolve escalations from stakeholders promptly while ensuring alignment with program goals and constraints. Risk and Issue Management Set up and oversee a robust risk mitigation framework to identify, assess, and address potential challenges early on. Prioritize and manage issues during the development cycle by coordinating with engineering and operations teams to implement quick resolutions. Conduct root cause analyses for recurring risks and implement preventative measures to safeguard project delivery. Ensure adherence Proven ability to deliver complex engineering programs through advanced knowledge of project management tools, methodologies, and best practices. Strong leadership and organizational skills with the ability to inspire and build high-performing teams to achieve program objectives. Exceptional problem-solving skills with a proactive and creative approach to addressing challenges and mitigating risks. Outstanding interpersonal abilities to articulate complex technical and strategic concepts to diverse audiences, including senior leadership and cross-functional teams. Solid understanding of engineering principles, processes, and product lifecycles to make informed decisions and guide project execution. Demonstrated capacity to manage multiple initiatives in parallel, effectively prioritizing tasks and resources within fast-paced and dynamic environments. Ability to work efficiently in fluid and rapidly changing conditions while fostering collaboration and alignment across departments. Computer Skills Proficiency in project management tools such as Microsoft Project, JIRA, or similar platforms. Technical knowledge of engineering tools and software is highly preferred. Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
pune, maharashtra
INR Not disclosed
On-site
Full Time
You are a seasoned Sr. Principal .NET Engineer responsible for leading the development and architecture of Equity/Credit-related financial software systems to ensure competitive edge at the highest level. Your role involves guiding the engineering team in building and optimizing scalable, secure applications and tools that align with strategic business needs. You must possess extensive technical expertise in .NET technologies and a strategic mindset to handle complex, large-scale projects. The ideal candidate excels in fast-paced environments, translating abstract ideas into concrete solutions, and driving innovation. Your responsibilities include taking ownership of end-to-end development of financial software products, providing strategic technical leadership, defining long-term technical architecture, collaborating with cross-functional teams, modernizing legacy systems, staying updated on technological advancements, ensuring system scalability, security, and compliance with financial industry standards, resolving technical challenges, mentoring engineering teams, and serving as the top technical escalation point for critical production issues. In terms of technical qualifications, you should have over 20 years of development experience with the .NET platform, advanced proficiency in ASP.NET Core 8.0, REST APIs, SPA frameworks, OpenAPI, client-server applications, asynchronous programming patterns, coding, debugging, and database optimization techniques. Experience in financial services or fintech, familiarity with SQL Server, cloud technologies, and deploying applications in distributed environments is preferred. Your leadership expertise should demonstrate the ability to drive technical initiatives, architect solutions aligning with long-term business strategy, work independently, provide mentorship to engineering teams, and foster technical excellence. Additionally, you should possess exceptional problem-solving skills, attention to detail, analytical mindset, excellent communication skills, ability to quickly learn and adapt to new technical domains and evolving business needs. The role requires a Bachelor's degree in computer science, Engineering, or a related field, with a preference for a Master's degree, and fluency in spoken and written English. The benefits offered include health coverage options, Enterprise Udemy membership, flexible PTO, charitable donation matching, volunteer and voting PTO, and team-building activities to promote collaboration in a fun and fast-paced work environment.,
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