Accurate Background is a leading background screening company that provides comprehensive employment and verification services to businesses across various industries.
Hyderabad, Telangana, India
Not disclosed
Hybrid
Full Time
The AI Strategist will be part of a small team that will define and implement strategies around how AI can be used to improve business processes and enhance product experiences at Accurate. This role will help develop a vision around how AI can be used in an ethical and cost-effective manner at Accurate while also educating the wider business on the art of the possible with AI. An AI Strategist must be comfortable working with new and changing technologies, empathetic to current business problems, and a change agent for new ways of working. Responsibilities (Duties): Strategically plan and manage AI initiatives to align with business goals and drive innovationLead the adoption and integration of AI technologies across business units to solve complex challenges and create valueAssess new AI technologies and their potential impact on the business, recommending investments and technology adoptionsFacilitate collaboration between departments to ensure that AI projects are effectively implemented and integratedHelp define company-wide policies on how AI will be used effectively within the organizationParticipate in training and upskilling of AI and associated technologies within the organization. Qualifications: Should have at least 12+ years of total IT experience in a technology discipline which should include data science, machine learning, and/or software developmentShould have 5+ years of leadership experienceStrong project management skills to drive adoption of AI solutionsDemonstrated strong acumen in understanding current business challengesStrong communication skills that bridges a variety of different audiences (organizational leaders, business stakeholders, and technology engineers) Working Conditions: The company environment is dynamic and reflective of rapid growthFriendly, helpful, open, and all inclusiveFast paced with frequent changesSits and works at desk computer-keyboard for extended periods of timeWorks with others
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification. We offer a fun, fast-paced environment, with lots of room for growth. If this sounds good to you, join our team! Our Client Services team is the “voice” of Accurate Background – they connect with customers to provide information and resolve issues. Responsibilities Develop knowledge and understanding of specific CS functions Learn specific activities and retain information, and know-how Gain an overall understanding of Order Fulfillment Develop knowledge and understanding of products Process assigned work, independently, consistently, and accurately Follow provided instructions, exactly Follow work/break/lunch schedule Develop some understanding of FCRA Communicate with clients and applicants via phone, email and chat queues Provide information about products and services Obtain details on complaints and requests Process requests and then resolve them with accuracy and efficiency Provide training/guidance Analyze and interpret information received from callers using deductive and inductive reasoning skills to determine the best solution and follow through to completion Record details of all calls and tasks, as well as actions taken, into the CRM tool Communicate with supervisors, peers, leaders, and other departments regarding caller requests Provide tutorials and guidance on proprietary system Meet Accurate Background quality standards for services by adhering to client guidelines, regulations, policies, and procedures Contribute to team effort in maintaining service level agreements (SLA) Other related duties, as needed Skills Patience Attentiveness Ability to use positive language Persuasion Time Management Multitasking (i.e., read or type while talking on the phone) Empathy Goal-oriented focus Strong written and verbal comprehension and expression skills Previous experience with Microsoft Office Suite/Office 365 (Outlook, Word, Excel, OneNote, OneDrive) Ability to type 45+ WPM The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Responsibilities To conduct employment, education, and reference checks Ensuring searches are processed as per client requirements/guidelines. Ensuring consistent quality and delivery. Process, analyze, and document the information Meeting the SLAs and TAT. Maintaining integrity, discipline, and confidentiality as per company policies. Ability to work in a team. Ready to do Overtime whenever required Qualifications Minimum HSC or equivalent qualification Excellent written and verbal communication skills in Spanish Basic Computer Knowledge required Ok to work in rotational shift Spanish Language Skills (B2/C1) The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Seeking an Agile Coach with a strong technical understanding of product development and experience in managing complex software projects. This role involves overseeing Agile delivery, mentoring Scrum Masters, and implementing PI Planning and SAFE practices. The candidate must have a deep understanding of Jira, Agile metrics, and reporting while ensuring the team embraces Agile best practices for efficient product delivery. Responsibilities: Facilitate teams and build great product by following the Agile Process: Manage a group of SCRUM Masters working in different teams and mentor them to be successful. Perform agile project management on large and complex software Ability to understand the domain of large and complex software development Ensure proactive communication of project status to leadership through proper monitoring of Jira Actively facilitate Dependency Management across multiple Business units Provide daily monitoring and coach and train teams to embrace the Agile way in both spirit and practice Help teams to recognize and produce Agile artifacts Proactively monitor and assess team health and project needs Report on schedule, and resource allocation Requirements / Qualifications: 5+ years of Agile experiences in Scrum and Kanban with highly technical projects 3+ years in mid to large enterprise software project management 6 years of total IT experience in software development, product management or Business Analysis Experience in implementing and driving PI Planning across the SCRUM Teams Experience in Agile transformation Technical Understanding of Product development Experience scaling agile for the business using SAFE Scrum Master certified (CSM or SSM) Experience in coaching within the Agile framework Experience in coaching and demonstrating facilitation of core agile practices including but not limited to: Kanban, scrum, feature/epic and story backlog prioritization and grooming, Release planning, Iteration/Sprint planning, Metrics, Story distribution The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Accurate Background is looking for a performance and load test Engineers are in the role of designing, executing, and analyzing performance tests on software applications to ensure optimal speed, scalability, and stability under various load conditions, collaborating closely with development teams to identify and resolve performance bottlenecks and optimize application performance throughout the development lifecycle. Responsibilities Analyze the business scenarios and understand the non-functional requirements Build modular automated performance test scripts to identify load and scalability concerns for web-based applications and mobile applications utilizing SOA design and APIs in a continuous integration environment to provide remediation plans Utilizing load, stress, and analysis tools to model performance scenarios, perform initial analysis using performance monitoring tools, and identify potential system and resource bottlenecks Work with Engineering Teams to analyze performance results and produce relevant reports and quality metrics with suggestions for improvements Some experience load/perf testing microservices for SaaS products will be valuable. Performance testing a UI AND performance testing APIs and microservices with other service dependencies. Work with the development, QA, DevOps, and Services teams as required to analyze the load execution results Working knowledge of cloud environments and deployments Develops dashboards and reports to provide ongoing visibility into the performance of client applications. Develops and executes load automated test scripts using any load testing tools like or similar to K6, JMeter, Load Runner Work with the DevOps and services teams to define the test data for performance test execution Executes and maintains the continuous integration pipeline Must participate in demos and code reviews to learn how the feature functions to write load test cases and give feedback on he design Proactively seek to provide ideas on how to automate the product(s) Works independently while following established guidelines and delivering quality work on time at defined checkpoints Manages multiple projects simultaneously and delivers on-time results Actively participate in the Agile process such as daily huddles, estimating, code reviews, and retrospectives Continuous education to stay up to date on new automation practices Required Skills 5+ Years experience in Load Testing/Performance Testing Exposure to Monitoring tools like Datadog, AppDynamics, NewRelic, etc Strong hands-on experience with Jmeter or any load testing tool is required. Excellent knowledge of Java and web technology, including HTTP headers and HTTP verbs (post, get, etc). Experience with performance measurement, profiling, and optimization tools and techniques. Very good at designing test frameworks, load simulation models, and load statistics calculations. Very strong in script design/development using Jmeter (Web Protocol) and webServices (over HTTP), with reporting as a plus. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Hyderābād
INR Not disclosed
On-site
Part Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. We are seeking a seasoned and self-motivated Facilities professional, who can also perform the duties of an Office Assistant. The ideal candidate will manage vendor coordination, building management liaison, resource planning, and general administrative support. This position requires someone capable of working independently on moderately complex tasks and making sound judgments in resolving day-to-day issues. Responsibilities: Vendor & Resource Management Coordinate vendor movement and access with building management. Identify and onboard vendors for office supplies, snacks, printing, stationery, postage, etc. Manage vendor contracts and performance to ensure efficient operations. Office Administration Act as the go-to person for general administrative and office support tasks. Welcome and assist new employees; help coordinate candidate interviews and onboarding. Coordinate travel arrangements and accommodations for visiting staff and guests. Building & Facility Liaison Work closely with building management to ensure cleanliness, timely maintenance, and adherence to health and safety standards. Address facility-related issues promptly and effectively. Compliance & Coordination Liaise with external auditors and government compliance authorities for annual report submissions. Support the security team in maintaining ISO compliance and participate in BCP (Business Continuity Planning) initiatives. Decision Making & Problem Solving Work independently on moderately difficult tasks with minimal supervision. Exercise sound judgment and make informed recommendations or decisions when required. Qualifications and Skills Proven experience in facilities management and office administration. Excellent verbal and written communication skills in English language. Strong organizational and multitasking abilities. Ability to handle sensitive information with confidentiality. Familiarity with ISO standards and government reporting processes is a plus. Proficiency in Microsoft Office and other standard office tools. Bachelor's Degree/Diploma preferred. May consider relevant experience in lieu of education. Preferred Attributes: Proactive, responsible, and detail oriented. Strong interpersonal skills with a service-oriented mindset. Ability to thrive in a fast-paced and dynamic office environment. Experience Required: Bachelor's Degree/Diploma preferred. May consider relevant experience in lieu of education. Language Proficiency: Excellent command of written and spoken English The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. We are seeking a seasoned and self-motivated Facilities professional, who can also perform the duties of an Office Assistant. The ideal candidate will manage vendor coordination, building management liaison, resource planning, and general administrative support. This position requires someone capable of working independently on moderately complex tasks and making sound judgments in resolving day-to-day issues. Responsibilities: Vendor & Resource Management Coordinate vendor movement and access with building management. Identify and onboard vendors for office supplies, snacks, printing, stationery, postage, etc. Manage vendor contracts and performance to ensure efficient operations. Office Administration Act as the go-to person for general administrative and office support tasks. Welcome and assist new employees; help coordinate candidate interviews and onboarding. Coordinate travel arrangements and accommodations for visiting staff and guests. Building & Facility Liaison Work closely with building management to ensure cleanliness, timely maintenance, and adherence to health and safety standards. Address facility-related issues promptly and effectively. Compliance & Coordination Liaise with external auditors and government compliance authorities for annual report submissions. Support the security team in maintaining ISO compliance and participate in BCP (Business Continuity Planning) initiatives. Decision Making & Problem Solving Work independently on moderately difficult tasks with minimal supervision. Exercise sound judgment and make informed recommendations or decisions when required. Qualifications And Skills Proven experience in facilities management and office administration. Excellent verbal and written communication skills in English language. Strong organizational and multitasking abilities. Ability to handle sensitive information with confidentiality. Familiarity with ISO standards and government reporting processes is a plus. Proficiency in Microsoft Office and other standard office tools. Bachelor's Degree/Diploma preferred. May consider relevant experience in lieu of education. Preferred Attributes: Proactive, responsible, and detail oriented. Strong interpersonal skills with a service-oriented mindset. Ability to thrive in a fast-paced and dynamic office environment. Experience Required: Bachelor's Degree/Diploma preferred. May consider relevant experience in lieu of education. Language Proficiency: Excellent command of written and spoken English The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. The Software Engineering Manager will lead a software development team. This person will work cross functionally with the company’s product development, infrastructure, security, and software development teams to provide customer-centric solutions and build a world-class service-oriented architecture for the Accurate ordering platforms to meet the exploding growth of the company and business demands. This individual plays a key role within the end-to-end phase of software development lifecycle. Responsibilities Collaboratively develop software development best practices Drive software development processes and practices over multiple teams, projects, and platforms Lead technology decisions as it relates to software engineering resources and solutions Participate in cross-team solution design reviews Work independently to validate the best solution, but interact collaboratively to drive the best solution Partner with product owners to shape product roadmaps that help close competitive gaps, allow us to penetrate new industries/markets, and/or win strategic deals Work with external clients or internal stakeholders to understand business requirements and produce technical requirements Participate in recruiting activities to build out software development teams Assess overall technical debt in the system and develop plans for remediation Requirements BA/BS in Computer Science or equivalent education/experience At least 3+ year of people management experience 8+ years of full-stack development experience using the following technologies: Language: Java Web Server: Tomcat Web Service Protocols: SOAP, REST SOA, XML, XSL, JSON Frontend Development: HTML5 / CSS3 / Javascript SPA Frameworks: Angular or React Databases: SQL Server, MySQL, MongoDB Message Queues: RabbitMQ, SNS / SQS CI/CD Tools: Jenkins Web Security: SAML SSO, OAuth, OIDC Experience working with cloud-based technologies such as AWS. Architected software solution designs for complex systems with performance and security in mind. Solid understanding of the Agile or SCRUM development process and software release processes. Ability to lead and coach direct reports. Working knowledge of project management practices. Strong relationship management and influencing skills. Solid problem solving, conflict resolution and negotiation skills. Strong teamwork and collaboration skills. Ability to thrive in a fast-paced environment. Detail oriented, with strong written and verbal communication Working Condition The company environment is dynamic and reflective of rapid growth Friendly, helpful, open, and all inclusive Fast paced with frequent changes Sits and works at desk computer-keyboard for extended periods of time Works with others The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
The AI Strategist will be part of a small team that will define and implement strategies around how AI can be used to improve business processes and enhance product experiences at Accurate. This role will help develop a vision around how AI can be used in an ethical and cost-effective manner at Accurate while also educating the wider business on the art of the possible with AI. An AI Strategist must be comfortable working with new and changing technologies, empathetic to current business problems, and a change agent for new ways of working. Responsibilities (Duties): Strategically plan and manage AI initiatives to align with business goals and drive innovation Lead the adoption and integration of AI technologies across business units to solve complex challenges and create value Assess new AI technologies and their potential impact on the business, recommending investments and technology adoptions Facilitate collaboration between departments to ensure that AI projects are effectively implemented and integrated Help define company-wide policies on how AI will be used effectively within the organization Participate in training and upskilling of AI and associated technologies within the organization. Qualifications: Should have at least 12+ years of total IT experience in a technology discipline which should include data science, machine learning, and/or software development Should have 5+ years of leadership experience Strong project management skills to drive adoption of AI solutions Demonstrated strong acumen in understanding current business challenges Strong communication skills that bridges a variety of different audiences (organizational leaders, business stakeholders, and technology engineers) Working Conditions: The company environment is dynamic and reflective of rapid growth Friendly, helpful, open, and all inclusive Fast paced with frequent changes Sits and works at desk computer-keyboard for extended periods of time Works with others Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. As a key member of the accounting department, the primary role of the Accounts Receivable Specialist is to be responsible for client billing, payment collections and applications support, new accounts set-up, and respond to client inquiries. This position will interface with Customer Service, Operations and Account Management/Sales departments. The Accounts Receivable Specialist will support the Accounting Team with Excel reporting, audit requests, data analysis, database management, and other tasks as needed. They will possess great organizational skills, the ability to prioritize, meet deadlines and multi-task while maintaining data input accuracy. Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification. Role And Responsibilities Process monthly billing, creation and distribution of invoices to clients according to invoice instructions in client Portals like Coupa, Ariba, Taulia etc. Process daily bank and cash application by applying payments accurately in Netsuite. Following up the clients for application of unapplied payments through email and calls. Responsible for the accuracy and timely setup of new customer accounts in Netsuite by reviewing the contracts in Salesforce. Actioning Accounts Receivable Email box for customer inquiries, follow-ups, and collections of past due balance. Writing off accounts to Bad debts as per the response of collection agency. Handling AR calls relating to invoicing, payment updating, payment processing, billing, account status, account updating, client enquiries etc. Handling collection through calls and following up with the clients for payments. Creation of Credit memo and customer refunds to the clients in Netsuite. Skills Commitment to high quality standards of accounting work. Strong organizational skills. Proficient in Excel, Word, and Outlook. Experience in NetSuite Accounting software, Salesforce, Tableau is a plus. Excellent interpersonal and communication skills (oral and written). Must be detailed-oriented. Highly motivated self-starter with analytical skills. Ability to interact with employees and vendors in a professional manner. Ability to prioritize and multi-task. Ability to meet deadlines and follow up on pending issues. Ability to work in a team environment. Must have good and impactful communication skills. Strong people and customer service skills, advocate positive working relationships among internal and external customers. Collaborate internally to ensure queries are timely resolved. Effective Support to the AR team. Experience in handling Accounts Receivable calls or some exposure in handling client calls. Experience in handling clients queries through Emai Qualifications Bachelor’s degree in accounting. Minimum 3 - 5 years of work experience in Accounting or Finance Role. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Thane
INR 5.0 - 6.0 Lacs P.A.
Work from Office
Full Time
When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. As a key member of the accounting department, the primary role of the Accounts Receivable Specialist is to be responsible for client billing, payment collections and applications support, new accounts set-up, and respond to client inquiries. This position will interface with Customer Service, Operations and Account Management/Sales departments. The Accounts Receivable Specialist will support the Accounting Team with Excel reporting, audit requests, data analysis, database management, and other tasks as needed. They will possess great organizational skills, the ability to prioritize, meet deadlines and multi-task while maintaining data input accuracy. Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification. Role and Responsibilities Process monthly billing, creation and distribution of invoices to clients according to invoice instructions in client Portals like Coupa, Ariba, Taulia etc. Process daily bank and cash application by applying payments accurately in Netsuite. Following up the clients for application of unapplied payments through email and calls. Responsible for the accuracy and timely setup of new customer accounts in Netsuite by reviewing the contracts in Salesforce. Actioning Accounts Receivable Email box for customer inquiries, follow-ups, and collections of past due balance. Writing off accounts to Bad debts as per the response of collection agency. Handling AR calls relating to invoicing, payment updating, payment processing, billing, account status, account updating, client enquiries etc. Handling collection through calls and following up with the clients for payments. Creation of Credit memo and customer refunds to the clients in Netsuite. Skills Commitment to high quality standards of accounting work. Strong organizational skills. Proficient in Excel, Word, and Outlook. Experience in NetSuite Accounting software, Salesforce, Tableau is a plus. Excellent interpersonal and communication skills (oral and written). Must be detailed-oriented. Highly motivated self-starter with analytical skills. Ability to interact with employees and vendors in a professional manner. Ability to prioritize and multi-task. Ability to meet deadlines and follow up on pending issues. Ability to work in a team environment. Must have good and impactful communication skills. Strong people and customer service skills, advocate positive working relationships among internal and external customers. Collaborate internally to ensure queries are timely resolved. Effective Support to the AR team. Experience in handling Accounts Receivable calls or some exposure in handling client calls. Experience in handling clients queries through Emai Qualifications Bachelor s degree in accounting. Minimum 3 - 5 years of work experience in Accounting or Finance Role. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles - Take Ownership, Be Open, Stay Curious, Work as One - core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it s what s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . - Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. - Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. - Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
Hyderabad
INR 8.0 - 11.0 Lacs P.A.
Work from Office
Full Time
The Staff Software Engineer plays a key role within each phase of the software development lifecycle. This individual will work cross-functionally with the company s infrastructure, security, data warehouse, and other development teams to provide customer-centric solutions and build a world-class background check platform to meet the exploding growth of the company and business demands. Responsibilities (Duties): Develop and maintain service-oriented architecture platforms from start to finish. Write reusable, testable, and efficient code. Code Build and Deploy Tools such as Jenkins/Code Build. Applications support / troubleshooting across environments. Provide mentorship to junior-mid level developers. Deep familiarity with modern web application technologies & frameworks. Experience architecture and developing enterprise integrations systems. Interact with internal stakeholders and external customers. Solid understanding of Agile or SCRUM development processes and software release processes. Detail-oriented, with strong written and verbal communication. Provide direction on tools and technologies for the team Ability to facilitate discussions within Engineering on matters of technical architecture Work with leadership on project planning and resolution of systemic problems Strong understanding of business impact and business problem domain Effectively delegates technical tasks to junior developers and monitors progress Finds the root cause of problems and identifies code and non-code solutions Qualifications: BE/BTECH/MS in Computer Science or equivalent education. 7+ years of system development experience using the following technologies: Java i18n Spring Boot Framework J2EE Technologies including JSP/Servlets, EJB3, JMS, JDBC, JMX RESTful Web Services/SOA, XML, XSL JAX-RS, JSON Tomcat, JBoss, SQL Server, Mongo DB HTML5, CSS3, JavaScript, TypeScript Angular/React SPA Framework, Nodejs AWS Services - Lambda, SQS, SNS
Hyderābād
INR Not disclosed
On-site
Part Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Job Summary: The Staff Software Engineer plays a key role within each phase of the software development lifecycle. This individual will work cross-functionally with the company’s infrastructure, security, data warehouse, and other development teams to provide customer-centric solutions and build a world-class background check platform to meet the exploding growth of the company and business demands. Responsibilities (Duties): Develop and maintain service-oriented architecture platforms from start to finish. Write reusable, testable, and efficient code. Code Build and Deploy Tools such as Jenkins/Code Build. Applications support / troubleshooting across environments. Provide mentorship to junior-mid level developers. Deep familiarity with modern web application technologies & frameworks. Experience architecture and developing enterprise integrations systems. Interact with internal stakeholders and external customers. Solid understanding of Agile or SCRUM development processes and software release processes. Detail-oriented, with strong written and verbal communication. Provide direction on tools and technologies for the team Ability to facilitate discussions within Engineering on matters of technical architecture Work with leadership on project planning and resolution of systemic problems Strong understanding of business impact and business problem domain Effectively delegates technical tasks to junior developers and monitors’ progress Finds the root cause of problems and identifies code and non-code solutions Qualifications: BE/BTECH/MS in Computer Science or equivalent education. 7+ years of system development experience using the following technologies: Java i18n Spring Boot Framework J2EE Technologies including JSP/Servlets, EJB3, JMS, JDBC, JMX RESTful Web Services/SOA, XML, XSL JAX-RS, JSON Tomcat, JBoss, SQL Server, Mongo DB HTML5, CSS3, JavaScript, TypeScript Angular/React SPA Framework, Nodejs AWS Services – Lambda, SQS, SNS The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
Hyderabad
INR 25.0 - 37.5 Lacs P.A.
Work from Office
Full Time
Job Summary: The Staff Software Engineer plays a key role within each phase of the software development lifecycle. This individual will work cross-functionally with the companys infrastructure, security, data warehouse, and other development teams to provide customer-centric solutions and build a world-class background check platform to meet the exploding growth of the company and business demands. Responsibilities (Duties): 1. Develop and maintain service-oriented architecture platforms from start to finish. 2. Write reusable, testable, and efficient code. 3. Code Build and Deploy Tools such as Jenkins/Code Build. 4. Applications support / troubleshooting across environments. 5. Provide mentorship to junior-mid level developers. 6. Deep familiarity with modern web application technologies & frameworks. 7. Experience architecture and developing enterprise integrations systems. 8. Interact with internal stakeholders and external customers. 9. Solid understanding of Agile or SCRUM development processes and software release processes. 10. Detail-oriented, with strong written and verbal communication. 11. Provide direction on tools and technologies for the team 12. Ability to facilitate discussions within Engineering on matters of technical architecture 13. Facilitate code reviews and provide a constructive environment for discussion 14. Work with leadership on project planning and resolution of systemic problems 15. Strong understanding of business impact and business problem domain 16. Effectively delegates technical tasks to junior developers and monitors progress 17. Finds the root cause of problems and identifies code and non-code solutions Qualifications: 1. BE/BTECH/MS in Computer Science or equivalent education. 2. 7+ years of system development experience using the following technologies: 3. Java i18n 4. Spring Boot Framework 5. J2EE Technologies including JSP/Servlets, EJB3, JMS, JDBC, JMX 6. RESTful Web Services/SOA, XML, XSL 7. JAX-RS, JSON 8. Tomcat, JBoss, SQL Server, Mongo DB 9. HTML5, CSS3, JavaScript, TypeScript 10. Angular/React SPA Framework, Nodejs 11. AWS Services – Lambda, SQS, SNS
Thane
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Employment screening assists our clients in determining whether an individual is suitable for a given position. We verify their candidates professional and academic credentials at source and conduct a variety of database checks. Our clients utilize this information to vouch for the honesty and experience of their candidates, and to help inform their recruitment decisions. As the Training and Quality Manager, you will be responsible for overseeing training programs, ensuring quality standards are met, and improving employee performance in the Customer Service Department. You ll work with the Sr Manager, Customer Service and internal stakeholders to identify areas of improvement within the current workflows, and drive efficiency across the Customer Service processes. You ll achieve this by conducting in-depth analysis on end-to-end processes to ensure adherence, as well as coordinating the roll out of new products and process enhancements Accountability: Ensuring effective and efficient processes are in place to drive high quality standards and service excellence. Driving collaborative relationships with internal stakeholders at all levels supporting operational strategic delivery. Creating a motivated and engaged team through provision of clear direction and effective leadership. Promoting an adaptable and resilient team through championing change initiatives and driving continuous improvement. Promoting company culture and brand behaviors, ensuring a great employee, client, and candidate experience. Ensuring compliance with the company s Data Protection, Information Security, Health & Safety, Dignity at Work and IT Acceptable Use policies and associated procedures always. Responsibilities: Maintain and improve training programs utilizing various learning methods, aligning with business goals and strategic initiatives. Maintain and improve quality assurance programs, including setting standards for service delivery, creating evaluation tools, and conducting audits to assess performance. Analyzing customer surveys to identify areas for improvement and track progress. Effective day-to-day management of the Training and Quality team, including work allocation, resource planning, and team productivity. Provide timely and constructive feedback to the Training and Quality team, ensuring all probation reviews, check-ins and performance reviews are completed within agreed timescales and documented. Providing ongoing support and guidance to the Customer Service team to ensure they meet quality standards and deliver exceptional service. Assessing agent interactions and identifying areas for improvement, providing constructive feedback, and developing action plans. Working with Sales, Account Management, Operations, and Product teams to ensure a cohesive customer experience. Investigating and addressing customer complaints, resolving escalations, and implementing corrective actions. Monitoring metrics related to customer satisfaction, agent performance, and other relevant areas to identify trends and areas for improvement. Key Skills & Qualifications: 5+ Years people management experience. 3-5 years experience in managing operational training and development. Graduate/Post Graduate Knowledge of best practices for delivering exceptional customer experiences. Ability to effectively communicate with customers, agents, and other stakeholders. Ability to identify and resolve quality issues, analyze data, and develop solutions. Ability to motivate and guide customer service staff to achieve quality goals. Familiarity with call recording systems, feedback tools, and other relevant technologies. Direct experience in a customer service environment is highly valuable. Ability to analyze data effectively to provide meaningful input and actions. Ability to present ideas to internal stakeholders in various forums. Proven ability to drive and implement process efficiencies. IT literacy and capacity to learn and work with new systems. Fluency in English language. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles - Take Ownership, Be Open, Stay Curious, Work as One - core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it s what s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . - Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. - Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. - Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Responsibilities To conduct employment, education, and reference checks Ensuring searches are processed as per client requirements/guidelines. Ensuring consistent quality and delivery. Process, analyze, and document the information Meeting the SLAs and TAT. Maintaining integrity, discipline, and confidentiality as per company policies. Ability to work in a team. Ready to do Overtime whenever required Qualifications Minimum HSC or equivalent qualification Excellent written and verbal communication skills Basic Computer Knowledge required Ok to work in night shift The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Purpose of the job: We are seeking a dynamic Full-Cycle Recruiter to help build a diverse and high-performing team across various functions. This role will take care of the entire recruitment process, from sourcing to offer stage, while ensuring positive candidate experience and contributing to the company's long-term talent strategy. As a key partner to hiring managers, you will develop sourcing strategies, create job descriptions, and help drive the company's talent acquisition goals. Shift timings would be 2pm- 11:30 PM IST & this is a work from office role. (Transportation Provided) Responsibilities: - Talent Sourcing: Devise and implement sourcing strategies to build robust pipelines of potential applicants through employer branding initiatives, job boards, LinkedIn, and other professional networks. Full-Cycle Recruitment: Manage the end-to-end recruitment process, ensuring a positive and efficient candidate experience from initial contact to signed offer. This includes screening, interviewing, assessing candidates, and making offers. Hiring Manager Collaboration: Build close relationships with hiring managers to understand their staffing needs, develop selection criteria, and guide them through the interview process to meet expectations. Candidate Screening & Interviewing: Systematically plan the interview process (screening calls, assessments, in-person interviews). Pipeline Building & Walk in Drives: Organize and attend job fairs/walk-ins and recruitment events to build a strong candidate pipeline and promote the company as an employer of choice. Record-Keeping & Documentation: Maintain detailed records of recruitment materials, interview notes, and candidate information, and share with key stakeholders. Vendor Management: Manage relationships with external partners, including recruitment vendors, employment agencies etc. Offer Negotiation & Closing: Lead offer negotiations and coordinate with stakeholders to close key hires, ensuring alignment with company goals and compensation strategies. ATS Management: Must have experience working with an Applicant Tracking System (ATS) and understand the candidate workflow through all stages of the hiring process. This includes managing job postings, screening resumes, tracking candidate progress, and ensuring data accuracy within the system. Employee Referrals: - Experience hiring through Employee referrals and maintaining the data of these referrals & sharing with the payroll team to process the payments. Skills & Qualifications:- 5+ years of Full-Cycle Recruiting Experience. Global Recruiting Expertise: Proven ability to recruit across multiple markets, with a deep understanding of cultural and legal nuances in global talent acquisition. Must Have Bulk Hiring & Industry Experience: Expertise in bulk hiring for customer service roles, including voice and non-voice positions, particularly within BPO, ITES, and background verification sectors. Must have track record of utilizing LinkedIn Recruiter. ATS & Recruitment Tools Proficiency Organized & Detail-Oriented Excellent Communication Skills Proficiency in MS Office & social media: Strong computer skills, especially in MS Office (Excel, PowerPoint), and experienced in leveraging social media for sourcing and employer branding initiatives. Industry Knowledge: Familiarity with the requirements of various roles within the BPO, ITES, and background verification industries, and ability to tailor recruitment strategies accordingly. Educational Qualifications: Graduate/MBA Benefits: We offer a competitive compensation and benefits package, including health insurance, paid time off, and opportunities for professional development Career development – we’ll support your growth and help you reach new heights. A fun, inclusive, and supportive team – we work hard, but we know how to have fun too! A chance to make a global impact – you’ll be helping to build teams all over the world. Shift Timing: 2:00 PM - 11:30 PM IST, 5 days a week (Monday- Friday) with weekends off. Location: - Thane, Kolshet (Work from office role). Transport will be provided. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification. We offer a fun, fast-paced environment, with lots of room for growth. If this sounds good to you, join our team! Our Client Services team is the “voice” of Accurate Background – they connect with customers to provide information and resolve issues. Responsibilities Develop knowledge and understanding of specific CS functions Learn specific activities and retain information, and know-how Gain an overall understanding of Order Fulfillment Develop knowledge and understanding of products Process assigned work, independently, consistently, and accurately Follow provided instructions, exactly Follow work/break/lunch schedule Develop some understanding of FCRA Communicate with clients and applicants via phone, email and chat queues Provide information about products and services Obtain details on complaints and requests Process requests and then resolve them with accuracy and efficiency Provide training/guidance Analyze and interpret information received from callers using deductive and inductive reasoning skills to determine the best solution and follow through to completion Record details of all calls and tasks, as well as actions taken, into the CRM tool Communicate with supervisors, peers, leaders, and other departments regarding caller requests Provide tutorials and guidance on proprietary system Meet Accurate Background quality standards for services by adhering to client guidelines, regulations, policies, and procedures Contribute to team effort in maintaining service level agreements (SLA) Other related duties, as needed Skills Patience Attentiveness Ability to use positive language Persuasion Time Management Multitasking (i.e., read or type while talking on the phone) Empathy Goal-oriented focus Strong written and verbal comprehension and expression skills Previous experience with Microsoft Office Suite/Office 365 (Outlook, Word, Excel, OneNote, OneDrive) Ability to type 45+ WPM Shift Timing: 6:30 PM - 4:30 AM Additional Benefits: Home pickup and drop-off facility. 🌟 Walk-in Interview: Date: 19th March 2025 Time: 3:00pm to 7:00pm Location: 14th Floor, Lodha Supremus Lodha Business District, Kolshet, Off. Ghodbandar Road, Thane-West 400 607 The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. The Software Engineer plays a key role within each phase of the software development lifecycle. This individual will work cross-functionally with the company’s infrastructure, security, data warehouse, and other development teams to provide customer-centric solutions and build a world-class background check platform to meet the exploding growth of the company and business demand. Responsibilities Develop and maintain service-oriented architecture platforms from start to finish. Write reusable, testable, and efficient code. Interact with internal stakeholders and external customers. Validate requirements. Support build and deployments. Integration and unit testing. Applications support / troubleshooting across environments. Qualifications BE/BTECH/MS in Computer Science or equivalent education. 3+ years of system development experience using the following technologies: Java i18n Spring Boot Framework J2EE Technologies including JSP/Servlets, EJB3, JMS, JDBC, JMX RESTful Web Services/SOA, XML, XSL JAX-RS, JSON Tomcat, JBoss, SQL Server, Mongo DB HTML5, CSS3, JavaScript, TypeScript Angular SPA Framework Familiarity with modern web application technologies & frameworks. Code Build and Deploy Tools such as Jenkins/Code Build. Solid understanding of Agile or SCRUM development process and software release processes. Must be a self-starter who is highly organized, hands-on, and a team player. Ability to thrive in a fast-paced environment. Detail-oriented, with strong written and verbal communication. Working Conditions The company environment is dynamic and reflective of rapid growth Friendly, helpful, open, and all inclusive Fast paced with frequent changes Fits and works at desk computer-keyboard for extended periods of time Works with others The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Show more Show less
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. As a Business Analyst (Onboarding Professional) at Accurate, you will work with new customers to accurately gather client requirements and train them in their final setup. This Role Is for You If: You are a customer relationship manager, capable of communicating and translating technical to business-level conversations. You can easily gain an in-depth understanding of customer challenges and can lead their project in a highly consultative and proactive manner. You work well with cross-functional teams to solve problems and provide ideal solutions to achieve customer objectives. You should negotiate with internal and external stakeholders to keep projects progressing and meet targeted timelines. You strive to deliver accurate solutions to customers in an optimal timeframe. You want to be a part of a fun team, while still being able to manage your own projects independently. Key Responsibilities: In this role, you will manage the onboarding efforts for new client accounts. Projects can include an integration with an applicant tracking system to order and/or view the results of background investigations. Project manage across other departments, customer contacts, and third parties, to ensure all aspects of the onboarding project meet expectations. Own the full onboarding cycle from deal signed until go-live, including post-production support. Set realistic expectations with client and team members to keep the project on task and meet deadlines. Understand client requirements, system capabilities, and be able to translate and communicate accordingly. Analyze the information/documents/requirements gathered for accuracy and determine if all criteria have been received to configure their account. Assist customers with reported issues, troubleshooting, solutions and testing. Train customers in their full end-to-end account setup. Lead and contribute to team projects to develop, improve, and scale our onboarding processes. Skills And Qualifications 5-7 years' experience working with clients in a client-facing role with a track record of top performance. 4+ Proven project management experience. Ability to understand and explain complex or technical solutions in a straightforward way to clients. Strong critical thinking skills, including the ability to identify opportunities for process improvement. Ability to recognize trends or repeated user-facing issues and identify scalable solutions. Effective communicator and comfortable interacting with different teams, positions, and customers. Self-Starter, ability to work independently and get things done. Decision Making skills. Continually stays organized to manage multiple projects and fluctuating workload. Takes initiative and exhibits flexibility to changing requirements or priorities. Experience with Microsoft Office Suite required. Familiarity with applicant tracking systems (ATS) a plus. Background Screening experience a plus. Knowledge of SQL and databases a plus & is highly preferred Educational Qualifications: - Graduate/Postgraduate Comfortable with rotational shifts (flexible timings- mostly US shifts) Hybrid role The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe. Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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