822 Windows Troubleshooting Jobs

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1.0 - 5.0 years

5 - 6 Lacs

chennai

Work from Office

Job description Hi, We are hiring skilled Technical and Application Support Specialist to join our team. This role is ideal for a dedicated problem-solver with a background in technical customer service who thrives in a fast-paced environment. Salary & Benefits : Experience(1yr to 2yr) - 32k take home per month(Salary not negotiable) Experience (2yrs & above) - 40k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Should be able to work in night shifts Fixed week offs on Saturdays and Sundays Should be able to join immediately Required Qualifications 1 year and above of experience in a dedicated role such as Technical S...

Posted 17 hours ago

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1.0 - 5.0 years

3 - 6 Lacs

ballari

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Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 17 hours ago

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1.0 - 3.0 years

4 - 7 Lacs

hyderabad

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 17 hours ago

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 17 hours ago

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1.0 - 3.0 years

4 - 7 Lacs

hyderabad

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 17 hours ago

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 17 hours ago

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 17 hours ago

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1.0 - 5.0 years

3 - 6 Lacs

mumbai

Work from Office

Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...

Posted 18 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

kolkata, rajarhat, howrah

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We are Hiring for India's Leading BPS Position- Technical Support Associates Location- Kolkata Salary - Upto 4.60LPA Call/WhatsApp 9147047911 9147047910 9007152957 9073639536 Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate potential issues to senior management when necessary. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 6month - 1 years of experience ...

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5.0 - 8.0 years

3 - 8 Lacs

pune

Hybrid

So, what’s t he r ole all about? The Senior Services Engineer position involves delivering expert technical support for the deployment and installation of NICE products. This role focuses on providing high-level assistance during Day 1 of product implementation, ensuring smooth and efficient operations. The GIS (Global Implementation Support) Team collaborates with approved Business Partners (BPs) and NICE engineers to address “Day 1” support cases. “Day 1” refers to the period between the start of the project and the system's transition into production. This team is dedicated to resolving issues that arise during this critical phase, ensuring a successful and timely launch. How will you mak...

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1.0 - 6.0 years

2 - 6 Lacs

hyderabad

Work from Office

Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows...

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1.0 - 5.0 years

2 - 3 Lacs

karad

Hybrid

Role & responsibilities Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've ...

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0.0 - 3.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Job Summary: We are seeking a skilled and customer-focused Technical Support Engineer to provide high-quality technical assistance to our clients and internal teams. The role involves troubleshooting hardware, software, and network issues, supporting IT operations, and ensuring prompt resolution of technical problems while maintaining excellent customer service. Key Responsibilities: Respond promptly to technical support requests via phone, email, chat, or ticketing systems. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Install, configure, and maintain software applications, hardware systems, and IT infrastructure. Monitor IT systems and networks to ensure optim...

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1.0 - 6.0 years

3 - 6 Lacs

bengaluru

Work from Office

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues Job Title: International Technical Voice Process (UK Rotational Shift) Salary: Up to 6.7LPA Location: Bangalore Shift: Rotational Shift Immediate Joiners Only ! For More Details Call : HR Smitha@ 9880964847 (Call or whatsapp ) Call / Message has to be done between ( 10 AM-7 PM) Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including insta...

Posted 2 days ago

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3.0 - 7.0 years

13 - 15 Lacs

hyderabad

Work from Office

Windows Support & Service Desk Engineer (EMEA & APAC) Role Summary Provide technical support for Windows environments and act as the first point of contact for IT service desk queries across EMEA and APAC regions. Ensure timely resolution of incidents, maintain system stability, and deliver exceptional client support. Key Responsibilities Windows Support Manage and troubleshoot Windows OS (10/11) and Windows Server environments. Administer Active Directory , Group Policies , and Azure AD . Handle patching, updates, and endpoint security. Service Desk Operations Respond to and resolve Level 1 & 2 tickets via phone, email, and ticketing systems. Escalate complex issues to Level 3 or specialize...

Posted 2 days ago

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1.0 - 5.0 years

3 - 6 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 2 days ago

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3.0 - 8.0 years

6 - 8 Lacs

bengaluru

Work from Office

Responsibilities: * Manage international technical support via phone and email * Provide expert Windows & network troubleshooting * Resolve complex customer queries promptly * Maintain accurate ticketing system

Posted 2 days ago

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1.0 - 4.0 years

2 - 5 Lacs

noida

Work from Office

Position Overview: The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritizing, escalating, and resolving incidents and requests. Roles and Responsibilities First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees. Applies basic diagnostic techniques to identify problems, in...

Posted 2 days ago

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5.0 - 8.0 years

3 - 6 Lacs

coimbatore

Work from Office

Do €¢ Excellent communication skills €¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. €¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. €¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support €¢ Answer incoming calls and respond to customer€™s emails in timely manner. €¢ Manage and resolve customer complaints. €¢ Identify and escalate issues to supervisors as and when needed. €¢ Provide product and service information to customers. €¢ Research required information using available resources and Offer Solution to customers. €¢ Research, identify...

Posted 3 days ago

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1.0 - 5.0 years

3 - 6 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 3 days ago

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0.0 - 3.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

MASS HIRING FOR TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION SALARY UP TO 5 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR Divyanshi TO Schedule Your Interview @ 9257048582 Call HR Nikhil To Schedule Your Interview @ 9257048581 Drop your Resume:- divyanshi@virtueplacement.com Role & responsibilities:- Handle inbound and outbound customer interactions via calls/chat/email. Understand customer needs and provide accurate solutions. Drive sales through consultative conversations and upselling/cross-selling where applicable. Meet performance targets (CSAT, Sales, Productivity, Quality, etc.). Maintain a high level of professionalism and empathy during all customer interactions. Preferr...

Posted 3 days ago

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3.0 years

2 - 4 Lacs

mumbai suburban, mumbai (all areas)

Work from Office

Role & responsibilities Respond to and resolve escalated technical issues from L1 support related to desktops, laptops, printers, mobile devices, and software applications. Perform advanced troubleshooting of operating systems (Windows/macOS), hardware components, and network connectivity issues. Manage user accounts, profiles, permissions, and group policies in Active Directory. Install, configure, and maintain system software, drivers, and standard business applications. Provide remote and on-site support as needed for end-users. Collaborate with system and network teams for escalated issues or infrastructure-level concerns. Maintain asset inventory and assist with hardware lifecycle manag...

Posted 3 days ago

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2.0 - 7.0 years

4 - 7 Lacs

noida

Hybrid

NAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clients GENERAL DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (Inbound & Outbound) , chats, email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate level...

Posted 4 days ago

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0.0 - 1.0 years

1 - 1 Lacs

coimbatore

Work from Office

Role & responsibilities Should have worked in Linux, Windows platforms Provide technical support for both hardware and software issues our users encounter. Manage the configuration and operation of client-based computer operating systems. Monitor the system daily and respond immediately to security or usability concerns Create and verify backups of data. Respond to and resolve help desk requests. Upgrade systems and processes as required for enhanced functionality and security issue resolution. Administrate infrastructure, including firewalls, databases, malware protection software and other processes. Review application logs. Install and test computer-related equipment. Desired profile: Per...

Posted 5 days ago

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