433 Windows Troubleshooting Jobs - Page 2

Location : Remote Shift : 24/7 Support What You Will Be Doing Support deployments and operations of all technology assets for customers, including In-truck and field IoT devices, mobile field apps, corporate IT Ensure prompt response and timely resolution of IT requests by prioritizing, monitoring, and handling tickets from open to close, escalating issues and documenting resolutions Triage incoming issues and provide technical support to end users via various channels (e.g., phone, email, Slack) Support in-field hardware on tankers and oversee uptime. Perform first touch support and escalate issues as necessary to the appropriate group. Sets high standards of performance for self, assuming responsibility and accountability for successfully completing assignments or tasks, self-imposing standards of excellence rather than having standards imposed Maintain an attitude of commitment through an outward display of willingness Participate in the refinement and execution of IT and team initiatives Position requires use of a headset/microphone What You Should Already Know 3+ years of experience directly managing IT operations, ideally in a field-deployed environment 3+ years of experience managing mobile applications (Android/iOS), MDM experience required, IoT experience is a plus 1+ years of experience in Google Workspace. 3+ years of experience with Mac OSX and Windows Desktop environments (Client Side) Excellent verbal and communication skills with strong attention to detail

Job Description: Hiring for the role of International Voice Customer Support . The ideal candidate must have excellent English communication skills and be able to handle international customer interactions through voice, email, and chat. Candidates should have basic technical knowledge and a customer-centric approach. Key Responsibilities: Handle customer queries and concerns from international clients via phone, email, and chat Provide accurate information regarding products, services, and policies Ensure timely issue resolution while maintaining professionalism and empathy Use CRM tools efficiently to document and track customer interactions Adapt communication style based on customer culture and time zones Required Skills: Strong verbal and written communication skills in English Basic computer and technical knowledge is mandatory Prior tech support experience is an advantage Ability to handle pressure and work in a fast-paced environment Problem-solving and customer service skills Eligibility Criteria: Minimum Qualification: 12th pass or Graduate (mandatory) Freshers with excellent communication skills are welcome Experienced candidates must have at least 1 year of customer support experience Salary Structure: Freshers: 3.0 LPA (Take-home: 17,000 per month) + Rs. 2000 attendance bonus Experienced (Min 1 year): 4.0 LPA (Take-home: approx. 26,000 per month) + Rs. 2000 attendance bonus Additional Benefits: Two-way cab facility provided within a 20 km radius Opportunity to work with international clients and grow professionally Job Location: Uppal, Hyderabad For further details please connect HR Krishnaveni - 9154184125 / krishnavenivs.axis@outlook.com

TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS LOC - GURGAON, PUNE and BANGALURU GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND WFO, 5 DAYS WORKING, 24*7 SHIFT CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) KAJAL - 8860800235 Required Candidate profile Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Hiring Technical Support Engineers | Join a Leading IT Giant! Are you passionate about technology and problem-solving? We are hiring Technical Support Engineers for a global IT leader. Eligibility: Minimum 1 year experience in Technical Support (Voice) is mandatory Excellent communication skills Strong technical knowledge ( Microsoft products preferred ) Willing to work in US shifts Immediate joiners only CTC: 5 LPA 6 LPA Roles & Responsibilities: Troubleshoot technical issues related to Microsoft products Perform in-depth technical issue analysis Provide timely resolution with high customer satisfaction Maintain SLA, TAT and ensure quality in every interaction Assist customers via voice/chat support with professionalism Call & Book Your Interview Slots: 8884777961 / 7829336034 / 7829336202 / 9742630123

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS KAJAL - 886080235 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOCATION - PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY

TECHNICAL SUPPORT FOR INTERNATIONAL VOICE PROCESS LOC - GURGAON , PUNE AND BANGALURU GRAD/UG WITH EXPERIENCE OF 1 YEAR OF ACTIVE DIRECTORY SAL- UPTO 60000 INHAND WFO, 5 DAYS WORKING, 24*7 SHIFT CAB+ INCENTIVES IMMEDIATE JOINERS ONLY KAJAL 8860800235

EC-Council ( www.eccouncil.org ) is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide We are seeking a skilled System Administrator to manage, maintain, and secure our IT infrastructure. The ideal candidate will ensure smooth day-to-day operations of servers, networks, and systems, while proactively implementing solutions to enhance performance, security, and scalability. Key Responsibilities Install, configure, and maintain servers (Windows/Linux) and related infrastructure. Manage Active Directory, DNS, DHCP, Group Policies, and user account provisioning. Monitor system performance, troubleshoot issues, and provide Level 2/3 support. Perform regular backup and recovery operations; ensure disaster recovery readiness. Apply OS patches, updates, and manage system upgrades with minimal downtime. Implement and enforce IT security policies, firewalls, and endpoint protection. Maintain virtualization platforms (VMware/Hyper-V) and cloud services (AWS/Azure/GCP). Manage email systems (Microsoft 365/Exchange/Google Workspace). Monitor networks, configure switches/routers/firewalls, and ensure connectivity. Maintain documentation for configurations, procedures, and incident management. Support end-users with technical issues, ensuring minimal business disruption. Qualifications & Skills Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-6 years of proven experience as a System Administrator or in a similar IT support role. Strong knowledge of Windows & Linux server administration. Experience with virtualization technologies (VMware, Hyper-V, etc.). Familiarity with cloud platforms (Azure, AWS, or GCP). Networking knowledge: TCP/IP, VPN, firewalls, LAN/WAN. Hands-on with backup/restore tools and disaster recovery solutions. Strong troubleshooting and analytical skills. Good communication skills and ability to work in a team. Preferred Certifications Microsoft Certified: System Administrator / Azure Administrator Associate Red Hat Certified System Administrator (RHCSA) / Engineer (RHCE) VMware Certified Professional (VCP) CompTIA Security+ / Network+ Additional Information: We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at nisha.rawat@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: Privacy policy

Responsibilities: * Collaborate with development team on bug fixes. * Maintain knowledge base and documentation. * Provide technical support via phone, email & chat. * Troubleshoot software issues using Windows tools.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.Experience: 3-5 Years.

TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS LOC - GURGAON, PUNE and BANGALURU GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND WFO, 5 DAYS WORKING, 24*7 SHIFT CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) KAJAL - 8860800235 Required Candidate profile Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.Experience: 3-5 Years.

As a Systems Administrator, you will be responsible for managing and maintaining Linux servers and workstations such as Ubuntu, CentOS, and Debian. Your primary focus will be on Linux Systems Administration, including installing, configuring, and monitoring system performance to troubleshoot issues and optimize resources. You will also handle user access, permissions, and security policies, ensuring the overall security of the Linux environment. In addition to Linux administration, you will provide Level 1/2 technical support for Windows and macOS, addressing software, hardware, and network issues. This includes deploying updates, patches, and security compliance measures, as well as integrating Windows and macOS devices with Linux systems for seamless file sharing and authentication. Networking and security tasks will also be within your purview, involving the configuration and maintenance of routers, switches, firewalls, and VPNs. You will manage DNS, DHCP, and network monitoring tools while implementing security measures like firewalls, intrusion detection, and audits to safeguard the network infrastructure. Furthermore, you will be responsible for automating repetitive tasks using Bash/Python scripting, managing Git repositories, Docker containers, and ensuring data backup and recovery strategies are designed and tested for data integrity and rapid disaster recovery. Your role will also involve maintaining system documentation, IT policies, and procedures, as well as resolving employee IT issues through helpdesk tickets, email, or in-person support. To excel in this role, you should have a minimum of 2 years of hands-on experience in Linux administration with proficiency in command-line operations. Additionally, familiarity with networking protocols such as TCP/IP, VPN, DNS, DHCP, and knowledge of tools like Git, Docker, and virtualization is required. Scripting skills in Bash/Python for automation tasks are essential, and certifications like RHCSA, CompTIA Linux+, Microsoft, or Apple would be advantageous.,

As a Technical Support Specialist, you will be responsible for providing technical support to large and critical enterprises. Your primary duties will include enterprise servers and network implementation, configuration troubleshooting, and monitoring. You should be familiar with networking devices such as switches and Wi-Fi routers, and be proficient in troubleshooting and installation tasks. Additionally, you will be expected to handle basic network troubleshooting, network printer installation, software installation and upgrades, and have a good understanding of computer hardware. You must demonstrate a high level of professionalism, be highly organized, and work effectively under strict deadline schedules. Your responsibilities will also include maintaining a LAN network with 150 computers, ensuring backups of operating systems are taken and restored efficiently. You will be involved in the installation and repair of operating systems such as Windows, Ubuntu, and Linux, as well as troubleshooting Windows (Win7, 8, 10) and Ubuntu issues. Furthermore, you will be required to configure Outlook and Thunderbird, assign user rights, maintain backups of users" data, and be familiar with EPBX systems. The ability to work under pressure and effectively manage technical network support and maintenance tasks is essential for this role.,

As a Technical Support Engineer at SprintRay in Hyderabad, your primary responsibility will be to offer technical assistance and troubleshooting support for our 3D printing solutions. You will engage with customers, diagnose hardware/software/network issues, and handle support cases to ensure exceptional customer service. Your duties and responsibilities will include providing technical support through various channels like phone, email, and online sessions for 3D printers, software, and post-processing equipment. You will be expected to identify and resolve hardware, software, and networking issues by employing root cause analysis techniques. Additionally, you will need to monitor and manage customer cases in CRM platforms and escalate complex issues to internal teams such as R&D, Quality, and Product Development. Moreover, conducting customer training sessions on product usage and troubleshooting will be part of your role. To excel in this position, you should possess technical troubleshooting expertise, effective communication skills, and a background in IT hardware/software support. A Bachelor's degree in Engineering (IT, Computer Science, Electronics, or a related technical field) is required, along with a minimum of 2 years of experience in technical/customer support for IT hardware, software, or networking. Key qualifications for this role include proficiency in Windows, macOS, and networking troubleshooting, experience in support case management, remote troubleshooting, and familiarity with CRM platforms. Fluency in English, both verbal and written, is essential, as you will be expected to convey technical solutions to non-technical users clearly. Preferred qualifications include prior experience in 3D printing, additive manufacturing, or electromechanical equipment support, as well as knowledge of cloud-based troubleshooting, SaaS-based support tools, and LAN/WAN. Experience in the dental industry, particularly with dental labs, clinics, CAD/CAM workflows, is advantageous. Previous exposure to an International Customer Support Environment is also beneficial for this role. SprintRay is an equal opportunity employer that values diversity and inclusivity. The work location for this position is onsite in Hyderabad, with working hours from 10 pm to 6 am IST. At SprintRay, you will be part of a collaborative environment that encourages innovation and problem-solving. If you are a dedicated individual who enjoys tackling challenging problems and wants to contribute to the evolution of 3D printing, consider joining our team. Together, we can drive the future of manufacturing and empower professionals worldwide. Please note that SprintRay does not accept unsolicited resumes from recruitment agencies.,

As a Service Desk Engineer L1 at Base8, you will play a vital role in providing technology and business consulting services to clients in the US and Canada. In this position, based in Hyderabad, you will collaborate closely with the team in the United States using various communication channels like video chat, instant messaging, email, and phone calls, as well as our software platform. Your role will require exceptional English communication skills, both written and oral, as you will be responsible for documenting all activities and interactions in the IT Service Management Tool, ServiceNow. You will utilize the knowledge base within ServiceNow to address known errors and facilitate issue resolution efficiently. Additionally, you will handle customer support tasks related to mobile device activations, advanced troubleshooting, and customer orders through portals. As a Service Desk Specialist, you will focus on resolving complex issues and assisting customers with unique processes. You will demonstrate a solid grasp of contractual objectives and Service Level Agreements (SLAs) while managing a variety of support channels, including phone and email support. Your responsibilities will also include providing IT support for multiple technologies, mainly Microsoft products, to a broad user base. To excel in this role, you should possess 2-3 years of experience as a Service Desk Analyst in a similar environment, along with a relevant IT-related qualification. Proficiency in Windows, Active Directory, Office 365, and troubleshooting tools is essential. Familiarity with ITIL Service Management best practices and professional IT certifications like Microsoft MCP, MCSA, MCSE, or equivalents will be advantageous. Being detail-oriented, following established processes, and adapting to diverse situations are key qualities that will contribute to your success in delivering superior service to clients. Your willingness to work night shifts and collaborate effectively with clients from different regions, such as the US, UK, Canada, and Australia, will be critical in meeting Base8's goals and exceeding client expectations.,

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Minimun 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Minimun 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in

As a seasoned Software Support Engineer at Diebold Nixdorf, you will play a crucial role in handling complex cases and leading local maintenance and support activities. You will actively participate in escalation meetings with customers and take ownership of defect fixing processes. Your responsibilities will include building a deep understanding of our business and becoming a subject matter expert in specific areas of our products to support regional teams and end customers. It is essential for you to be well-versed in the entire software development lifecycle and defect fixing processes, collaborating with various stakeholders such as customers, partners, and product development teams. Your key responsibilities will involve: Estimation: - Assessing efforts and timelines for all maintenance and support activities - Providing estimates for issue resolution time as part of overall engagement estimation Support Request: - Proper intake, analysis, and follow-up on support requests - Configuring environments and assisting associates in the setup Problem Management: - Ensuring requests are accounted for in SLAs for timely resolution - Diagnosing and proposing changes for incident resolution Incident Management and Reporting: - Providing on-call support for critical incidents - Adhering to customer SLA expectations - Reporting incident status and metrics promptly Resolution Management: - Leading resolution efforts with development and support teams - Ensuring timely updating of incidents with provided solutions Change Request Management: - Providing solutions and estimations for change requests - Integrating updates and fixes in customers" environment Documentation: - Documenting and validating tickets - Ensuring technical documents follow company standards Optimization & Improvement: - Integrating updates and fixes in customers" environment - Delivering on-site technical support and training for team members Methods & Best Practices: - Following best practices and methods as per company standards - Creating reusable KB components and proposing best practices Qualifications and Skills Required: - Bachelor's or Master's Degree in Computer Science or related field - 3-5 years of experience in software engineering - Strong understanding of Java and related tools - Experience with troubleshooting Client/Server Software Applications and databases - Proficiency in English communication - Exposure to microservices architecture and cloud-native technologies Join Diebold Nixdorf, a global company known for innovation and technology, and be part of a diverse team that values collaboration, accountability, and decisiveness. Embrace the opportunity to work with cutting-edge technologies and deliver secure consumer experiences worldwide. Please note that Diebold Nixdorf does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Explore our global locations to find the best fit for your career growth.,

Role & responsibilities Focus on delivering world class customer service to every customer coming at the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL Certification Microsoft MCITP Certification Note: Good Communication Skills (Must Have) Preferred only from B. Tech, BE Engineering Graduates (No B.com or BBA or Masters) Hands on Experience in (DNS, Active directory, BSOD and outlook configuration) 3 Rounds of interview (Telephonic round, Technical Round and HR discussion) 5 Days WFO (2:00 PM to 11:00 PM, 1 way cab provided) This will be a 8-12 months C2H (Contract on Hiring) Interested Applicant can reach out to me. Regards Nithin N nnithin@astoncarter.com 8660251618 (What's app number)

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in windows troubleshooting Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Hyderabad Graduates only US Shifts Immediate joiners DM - 8905344933 (Divyam)

Role & responsibilities Desktop Troubleshooting Outlook configuration Active Ditectory Software Installation Windows Installation/troubleshooting Printer troubleshooting Interested candidates, please share your resume at rashmi.ghag@3i-infotech.com

Technical support : To schedule an Interview call - 91 8660813823 (Barsha) Requirements: - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job summary: As an Technical support Associate for a Technical domain, you will be responsible for handling window operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service. Key Responsibilities : Troubleshoot issues related to system performance, updates, drivers, and user accounts Assist with installation, configuration, and maintenance of Windows-based applications Guide users through step-by-step solutions via phone, email, or remote access tools Document all technical issues and resolutions in the ticketing system Escalate unresolved or complex issues to higher-level support teams when necessary Work collaboratively with cross-functional teams to resolve escalated issues. Work Location: Divyashree Towers, Bannerghatta Road, Bangalore Shifts: Rotational Shift (5 days work /2 days off) Salary: Up to 6 LPA Immediate joiner only. Interested candidates can contact to - 8660813823 (Barsha) or barsha@yourpitchh.com

Responsibilities: * Resolve technical issues via phone/email * Maintain customer satisfaction through timely resolutions * Collaborate with development team on product improvements Health insurance Travel allowance

Experience Required: 3+ years Salary: 21,000/month Job Description: We are seeking a skilled Technical Remote Support Engineer to provide end-to-end remote support, troubleshooting, and installation services. The ideal candidate will have strong technical knowledge, excellent communication skills, and relevant certifications. Key Responsibilities: Provide remote support for resolving user requests and technical issue. Troubleshoot software, hardware, and network-related problems Assist with installation and configuration of systems and applications Maintain clear communication with users and internal teams Ensure timely ticket resolution through remote support tools Requirements: Strong knowledge of Windows OS , Office software , Microsoft Intune , and basic networking Excellent written and oral communication skills Ability to troubleshoot and solve technical issues independently. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Key Responsibilities: Troubleshooting: Diagnosing and resolving hardware, software, and network problems for end-users. Installation & Maintenance: Setting up new workstations, installing software, and maintaining hardware and software. User Support: Providing both on-site and remote assistance to users experiencing technical difficulties. Training: Educating users on new software, hardware, and best practices for computer usage. System Optimization: Ensuring optimal performance of computer systems and networks. Documentation: Creating reports and documentation on troubleshooting processes. Hardware and Software Upgrades: Implementing upgrades to keep systems up-to-date.