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Elemica
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Support Engineer (.NET)

Support Engineer (.NET)

4 - 7 years

|

2 - 5 Lacs

Posted:1 week ago| Platform:

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Skills Required

escalations engineering support microsoft azure networking engineering root cause analysis sql production support system administration technical support incident management application support linux .net troubleshooting sftp unix sql database

Work Mode

Work from Office

Job Type

Full Time

Job Description

Curiosity we delight in the discovery of new challenges and feel compelled to solve them
Integrity We are relatable and trustworthy, steadfast in our commitment to our colleagues, customers, and partners
Accountability We show up and deliver measurable, meaningful business value Consistently.
Passion We have a shared enthusiasm for transforming our clients

Responsibilities:

Provide L2/L3 support for .NET applications, APIs, and integrations.
Troubleshoot issues related to SQL databases, SFTP, and cloud-hosted systems.
Collaborate with development/infrastructure teams for root cause analysis and fixes.
Document solutions and create knowledge base articles.
Handle customer escalations and ensure timely resolution.

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