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3.0 - 6.0 years

3 - 6 Lacs

Chennai, Tamil Nadu, India

On-site

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

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3.0 - 6.0 years

3 - 6 Lacs

Hyderabad, Telangana, India

On-site

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

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3.0 - 6.0 years

3 - 6 Lacs

Hyderabad, Telangana, India

On-site

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

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3.0 - 6.0 years

3 - 6 Lacs

Panchkula, Haryana, India

On-site

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

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3.0 - 6.0 years

3 - 6 Lacs

Alwar, Rajasthan, India

On-site

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

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3.0 - 6.0 years

3 - 6 Lacs

Mohali, Punjab, India

On-site

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

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3.0 - 7.0 years

0 Lacs

haryana

On-site

The Project Manager will work with consultants and clients to implement solutions around Salesforce. You will be responsible for overseeing the production of deliverables, managing and running complex enterprise projects, ensuring timely closeout of requirements and projects, providing timely status updates to the clients, and working closely with various technical and non-technical team members. Your Impact Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Identifies resources needed and assigns individual responsibilities. Manages day-to-day operational aspects of a project and scope. Reviews deliverables prepared by the team before passing them to the client. Effectively applies our methodology and enforces project standards. Prepares for engagement reviews and quality assurance procedures. Identifies and manages project risk. Ensures project documents are complete, current, and stored appropriately. Reviews the status reports of team members and addresses issues promptly. Your Skills And Experience You should have 5+ years of proficiency in project management or business analysis of software deployment, along with 3+ years of hands-on experience with one or more Salesforce applications. Ability to lead both small and enterprise engagements, facilitate meetings, lead customer support projects, mentor teams of junior team members, and effectively manage client escalations. Ability to pivot and adapt in a fast-paced environment. Interest in and ability to effectively manage a portfolio of 6-8 projects and provide project governance over 4-6 additional projects. You should be detail-oriented and have a flexible mindset. Ability to work creatively and analytically in a problem-solving environment. Ability to challenge, innovate, lead, and drive projects to close. Strong communication (written and oral), interpersonal, and relationship-building skills. Salesforce Certifications are preferred. What Sets You Apart Having Salesforce Certifications, PMP, Scrum, or sAFE certifications will set you apart in this role.,

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0.0 - 3.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a fresher candidate or someone with 0-1 year of experience in installation, configuring, and supporting the management of computer hardware and network, you are expected to have knowledge or experience in WAN/LAN technology. You should be able to set up, develop, and deploy enterprise wireless networks using appropriate encryption/authentication protocols. Additionally, you will be responsible for providing end-user support and managing server infrastructure. It is essential to have a good exposure to Linux administration. Your responsibilities will include installing, configuring, implementing, and performing preventive maintenance of desktop systems. You will be required to conduct daily system monitoring to ensure the integrity and availability of all hardware, server resources, systems, and key processes. This involves reviewing system and application logs, configuring firewalls, and verifying the completion of scheduled jobs. Furthermore, you will be responsible for performing regular backups and restoring information when necessary. It is crucial to ensure that all required file systems and system data are successfully backed up to the appropriate media. You will also be expected to administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, software deployment, email, internet, intranet, security updates, and patches.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You are on a mission at AR Org to simplify recruitment with the core belief of Affordable Hiring and Exceptional Talent. As a forward-thinking recruitment partner, you specialize in delivering high-quality candidates without incurring high costs. This hybrid contract role for an Application Packager located in India (Any City) requires responsibility for software packaging, software deployment, troubleshooting, and software installation. Key Qualifications: - Proficiency in Application Packaging and Software Packaging - Abilities in Software Deployment and Troubleshooting - Competence in Software Installation - Experience with IT systems and software development - Strong analytical and problem-solving skills - Effective communication and teamwork abilities - Knowledge of the software development lifecycle - Relevant certifications in software packaging or IT systems are advantageous This is an initial 3-month contract position with high chances of extension. If you are interested, please send your updated CV to talent@ar-org.com.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The job involves giving training on ERP to the team, preparing POC & SOP documents for ERP, and coordinating with the software company regarding requirements, changes, and updates. You will be responsible for cross-checking the updates and changes with our requirements. Additionally, you will manage computer systems, networks, and security, as well as coordinate with operations and other departments for the resolution of the ERP system. Coordinating hardware and software deployments and protecting sensitive information and crucial system data will also be part of your responsibilities. Managing applications and their security, providing software-related support to staff and branches, and resolving issues via email and phone are key tasks. You will also conduct software training for various staff and branches. This is a full-time position with benefits including health insurance and provident fund. The schedule is a day shift with a yearly bonus. The preferred education requirement is a Diploma, and a minimum of 2 years of total work experience is required. The work location is in person.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be joining a professional services firm affiliated with KPMG International Limited in India, established in August 1993. Leveraging the global network of firms, you will work with professionals who are well-versed in local laws, regulations, markets, and competition. With offices in multiple cities across India, you will have the opportunity to offer services to national and international clients across various sectors. Your primary skills will include expertise in end-to-end Development, Implementation, and Support activities. This will involve tasks such as designing customizations, coding, unit testing, executing test cycles, migrations, integrations, release management, and issue tracking for Oracle FLEXCUBE/core banking products. You will need experience in Oracle FLEXCUBE Banking product customization and unit deployments in Oracle Weblogic Server/Oracle DB. Analytical skills will be crucial for debugging defects in FLEXCUBE base product and customizations and fixing defects in delivered customizations/extensions. Hands-on experience in Oracle Open Development Tool and knowledge of core banking functionalities will be essential. Proficiency in Core Java, J2EE, Microservices related technologies, JavaScript, XML, Oracle SQL, PL/SQL, and Oracle Database will be valuable. Your role will also involve participating in project meetings, solutioning workshops, and client interactions. Understanding and analyzing customer business requirements, providing solutions, engaging with stakeholders, and possessing technical knowledge in software deployment and troubleshooting will be part of your responsibilities. Secondary skills will include exposure to the Banking Domain, programming using JAVA, SOA, Webservices, Reports, Middleware, software development processes, DevOps tools, Testing tools, Oracle OBIEE Reports, BIP, Oracle Fusion SOA Suite, and awareness of latest technologies and development practices. You should be willing to work offshore, travel to client locations, work in shifts on a rotation basis, and pursue FLEXCUBE and other Technical certifications as required. The ability to work in a high-pressure, fast-moving environment as a Team Lead or Team player will be essential. Your work environment will involve providing services to national and international clients across various sectors, offering rapid, performance-based, industry-focused, and technology-enabled services. Your role will require a strong command of English communication and documentation skills, along with proficiency in Microsoft Office tools. KPMG in India is an equal employment opportunity provider, offering a challenging and rewarding work environment where you can grow both professionally and personally.,

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5.0 - 10.0 years

5 - 10 Lacs

Chennai, Tamil Nadu, India

On-site

Position Purpose The test leader is responsible for carrying out all the activities in the test process for a scope of IT applications (project/maintenance) The duties of the test leader are as follows. Organise tests with all stakeholders Guarantee the management of tests from design through to final assessment Depending on the context, perform all or some of the test analyst's activities. Responsibilities Direct Responsibilities The test leader carries out some or all of the following activities Organise tests with all stakeholders Prepares the test strategy by defining -the objectives (priorities and risks) and scope for each test level -the resources for each environment and tool -the general organisation of activities (macro-planning, workloads, delegation, governance) Guarantee the management of tests from design through to final assessment, Strategy and Plan -Organises the implementation of test specification, execution and closure activities and monitors their implementation -Where necessary, organises and monitors the delegation of activities -Coordinates the various contributors and the provision of test resources (environments, tools, data, etc.) -Manages the test teams -Oversees management of the different test levels and priorities, milestones, key deliverables, workloads, quality -Produces the test reports and related metrics -Participates in project or system committees and provides a vision of the test Define and automatize tests -Pursue the automatization of the tests perimeter in OPAL by developing automated tests to be performed at each release -Experience in Robotframework. Selenium, API automation , Python / Java, SQL -Well versed in Octane, JIRA, Identifies best practices and shares them within the entity and within the groupCoordinates and/or participates in communities of practice,Develops relationship networks Contributing Responsibilities Redaction of support for project's committeesBuild and update KPIs on both Project & Run partDisplay leadership and enable the Agile practices within the team through practiceSolid experience in Sprint activities, identifying priorities and dependencies.Good experience in effectively managing the product backlog using JIRA .Arrange and optimize product backlog.Help communicate the owner's wish list to the project team. Technical & Behavioral Competencies IT knowledge IT Tests Specific Qualifications(if required) Skills Referential BehaviouralSkills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Ability to share / pass on knowledge Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Ability to understand, explain and support change Ability to develop and adapt a process Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications(if required)

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3.0 - 7.0 years

0 Lacs

haryana

On-site

The Project Manager will collaborate with consultants and clients to implement Salesforce solutions. You will be responsible for supervising deliverables, managing complex enterprise projects, ensuring timely completion of requirements and projects, providing regular updates to clients, and closely coordinating with technical and non-technical team members. Your Impact You will create and adjust project work plans to meet evolving needs, identify required resources, assign responsibilities, manage day-to-day project operations and scope, review team deliverables before client submission, apply methodology and uphold project standards, prepare for engagement reviews and quality assurance procedures, manage project risks, ensure completeness and proper storage of project documents, review team status reports, and address any arising issues promptly. Your Skills And Experience To excel in this role, you should have: - 5+ years of experience in project management or business analysis for software deployment - 3+ years of hands-on experience with one or more Salesforce applications - Ability to lead small and enterprise engagements, facilitate meetings, mentor junior team members, manage client escalations, work effectively in a fast-paced environment, manage a portfolio of 6-8 projects, provide project governance over 4-6 additional projects, attention to detail, flexible mindset, analytical problem-solving skills, proactive approach to project closure, strong communication skills, interpersonal skills, and relationship-building abilities - Salesforce Certifications are preferred What Sets You Apart - Possession of Salesforce Certifications - PMP, Scrum, and sAFE certifications Please note that the job description is referenced from hirist.tech.,

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5.0 - 7.0 years

5 - 7 Lacs

Noida, Uttar Pradesh, India

On-site

Qualifications and Experience: BS/MS or BCA/MCA or bachelor's/master's degree in Math, Statistics, Computer Science, Engineering, or another technical field. Experience required: 5+ years. Experience in Data engineering with PythonR Experience in SQL, MS-SQL Server, or other relational databases. Azure Cloud Service experienceAWSGoogle Could Service (Optional) API automated Data extraction pipeline Experience in developing and maintaining integrated visualization reports in PowerBI (Optional) Experience with software deployment project lifecycle phases - requirements gathering, planning, testing, delivery, enhancements, support. Experience in Project Management (Preferred) Exceptional communication skills and fluency in English (professional level). Key Skills / Attributes Exceptional analytical and problem-solving skills, strong attention to detail, organization skills, and work ethic. Self-motivated and team-oriented, with the ability to work successfully both independently and within a team. Ability to balance and address new challenges as they arise and an eagerness to take ownership of tasks. Drive to succeed and grow a career in the Project/Program Management Principal Duties & Key Responsibilities Key Duties & Responsibilities This role will require to work independently or in team to solve data problems with unstructured data. Collaborate with other team members and other disciplines to deliver project requirements. Work independently to complete allocated activities to meet timeframe and quality objectives and meeting or exceeding client expectations. Develop effective materials for clients, making sure that their messages are clearly conveyed through the appropriate channel, using the language that is suitable for the intended audience and readers, and would induce the desired response. Actively contribute to Arcadis Global Communities of Practice relevant to Project Management, Data Visualization, and Power Platform, through knowledge shares and case study presentations. Actively contribute to the Digital Advisory community of practice, through development of integrated solutions that embed GEC capabilities into core advisory business. Data Engineering, Management, and Visualisation Experience in manipulating, transforming, and analysing data sets that are raw, large, and complex. Demonstrates ability to plan, gather, analyse, and document user and business information. Incorporates, integrates, and interfaces technical knowledge with business / systems requirements. Understanding of all aspects of an implementation project including, but not limited to planning, analysis and design, configuration, development, conversions, system testing, cutover and production support. Produce written deliverables for requirement specifications and support documentation: process mapping, meeting minutes, glossaries, data dictionary, technical design, system testing and implementation activities. Collect and organize data, data warehouse reports, spreadsheets, and databases for analytical reporting. Strong on database concepts, data modelling, stored procedures, complex query writing, performance optimization of SQL queries. Experience in creating automated data extraction pipeline from various sources like API, Databases in various formats. A problem solving, solution driven mindset with the ability to innovate within the constraints of a project time/cost/quality.

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5.0 - 10.0 years

3 - 11 Lacs

Bengaluru, Karnataka, India

On-site

Qualifications and Experience: BS/MS or BCA/MCA or bachelor's/master's degree in Math, Statistics, Computer Science, Engineering, or another technical field. Experience required: 5+ years. Experience in Data engineering with PythonR Experience in SQL, MS-SQL Server, or other relational databases. Azure Cloud Service experienceAWSGoogle Could Service (Optional) API automated Data extraction pipeline Experience in developing and maintaining integrated visualization reports in PowerBI (Optional) Experience with software deployment project lifecycle phases - requirements gathering, planning, testing, delivery, enhancements, support. Experience in Project Management (Preferred) Exceptional communication skills and fluency in English (professional level). Key Skills / Attributes Exceptional analytical and problem-solving skills, strong attention to detail, organization skills, and work ethic. Self-motivated and team-oriented, with the ability to work successfully both independently and within a team. Ability to balance and address new challenges as they arise and an eagerness to take ownership of tasks. Drive to succeed and grow a career in the Project/Program Management Principal Duties & Key Responsibilities Key Duties & Responsibilities This role will require to work independently or in team to solve data problems with unstructured data. Collaborate with other team members and other disciplines to deliver project requirements. Work independently to complete allocated activities to meet timeframe and quality objectives and meeting or exceeding client expectations. Develop effective materials for clients, making sure that their messages are clearly conveyed through the appropriate channel, using the language that is suitable for the intended audience and readers, and would induce the desired response. Actively contribute to Arcadis Global Communities of Practice relevant to Project Management, Data Visualization, and Power Platform, through knowledge shares and case study presentations. Actively contribute to the Digital Advisory community of practice, through development of integrated solutions that embed GEC capabilities into core advisory business. Data Engineering, Management, and Visualisation Experience in manipulating, transforming, and analysing data sets that are raw, large, and complex. Demonstrates ability to plan, gather, analyse, and document user and business information. Incorporates, integrates, and interfaces technical knowledge with business / systems requirements. Understanding of all aspects of an implementation project including, but not limited to planning, analysis and design, configuration, development, conversions, system testing, cutover and production support. Produce written deliverables for requirement specifications and support documentation: process mapping, meeting minutes, glossaries, data dictionary, technical design, system testing and implementation activities. Collect and organize data, data warehouse reports, spreadsheets, and databases for analytical reporting. Strong on database concepts, data modelling, stored procedures, complex query writing, performance optimization of SQL queries. Experience in creating automated data extraction pipeline from various sources like API, Databases in various formats. A problem solving, solution driven mindset with the ability to innovate within the constraints of a project time/cost/quality.

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2.0 - 7.0 years

2 - 7 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a highly skilled and experienced Die Design Engineer to join our team. The ideal candidate will be instrumental in creating manufacturable stamped parts by assisting product and die process engineers, and by designing and detailing components for new or revised dies. This role requires a strong background in progressive high-speed stamping die design, proficiency in 3D solid modeling software, and excellent collaboration and problem-solving skills. Roles and Responsibilities: Assist product engineers and die process engineers to create the most manufacturable stamped part, including conceptual strip layout work necessary for manufacturing decisions. Design and detail all components for new dies or revised dies to support the accurate fabrication of all pieces. Supply accurate drawings and/or geometry to the internal tool shop or external tooling suppliers. Apply the agreed divisional die standards and practices , and support efforts for refinement, addition of standards, and growth of die design technology within the division. Participate in die design standards review meetings . Interface with die process engineers, tool shop, external suppliers, and debug toolmakers during the build and debug phases of die projects. Correct design errors and clarify design intentions with appropriate individuals. Interface with production plant personnel to review design concepts prior to starting capacity dies or die design revisions on existing tools. Participate in review meetings on dies . Keep current on die design technology and make recommendations for cost reduction and stamping process improvements. Support software customization and development . Apply optimal design practices of the department for consistency, speed, and improved design quality. Understand and support company initiatives by embracing its Guiding Principles. Understand, support, and contribute to current Company GLSS, International Standards Organization (ISO), and Environmental, and/or Health and Safety (EH&S) management systems by following stated policies and procedures. Perform other related duties as assigned by management. Qualification: Required: Technical school completion such as Tool & Die Apprenticeship or equivalent experience. Additional education in engineering graphics, CAD, or drafting courses or equivalent hands-on experience. Preferred: BSME or appropriate AAS degree. Work Experience & Skills: Knowledge of design, fabrication, building, and debug of progressive high-speed, close-tolerance stamping dies . Minimum experience designing dies with 3D solid modeling software . Previous experience of blanking and forming thin gauge spring temper metals . Preferred: Experience designing dies with Siemens NX Die Wizard CAD package . Experience with computer programming . Ability to understand the scope of product requirements for stamped parts and apply appropriate tooling design knowledge to create die designs that satisfy tooling budgets, lead time, and quality expectations. Ability to work effectively with Die Process Engineers, Tool & Die Makers, Product Engineers, and production plant engineers to complete projects. Good organizational skills to anticipate, plan, organize, and self-monitor workload. A self-starter who is proactive and takes initiative to influence events to achieve project goals. Ability to uphold a high level of confidentiality with critical manufacturing, tool design, product design, and other technical information. Analytical ability to apply logical reasoning, test assumptions, observe results, and make necessary corrections. Verbal and written communication skills that demonstrate the ability to express ideas clearly and concisely. Ability to travel to manufacturing plants and suppliers for die transfers and meetings. Must be a team player who is willing to cooperate with and consider input from supervisors, co-workers, and members from other areas of the business.

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1.0 - 5.0 years

0 - 0 Lacs

chennai, tamil nadu

On-site

You will be joining Sysnet Global Technologies Pvt Ltd as an IT Service Desk Specialist where you will play a crucial role as the first point of contact for end-users seeking technical assistance. Your responsibilities will include providing user support via phone, email, or in-person, assisting with login issues, password resets, software installations, and other IT-related inquiries. You will be responsible for logging and categorizing IT incidents and service requests, prioritizing and escalating issues according to established procedures. Your role will also involve diagnosing and resolving hardware, software, and network-related issues, guiding users through step-by-step solutions, and maintaining detailed documentation of IT support procedures and troubleshooting steps. Additionally, you will utilize remote assistance tools to troubleshoot and resolve issues for off-site users, provide basic training to end-users on IT systems, applications, and security best practices, and assist in the deployment and setup of computer systems, laptops, and other IT equipment. You will also be involved in installing and configuring software applications, communicating IT-related announcements, updates, and maintenance schedules to end-users, and fostering positive relationships with users to ensure a high level of customer satisfaction. Conducting periodic training sessions on new software releases or updates will also be part of your responsibilities.,

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2.0 - 5.0 years

2 - 5 Lacs

Navi Mumbai, Maharashtra, India

Remote

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Account Specialist is a seasoned subject matter expert, responsible for managing all the technical aspects of the company's relationship with its clients. This role acts as the client's trusted advisor and is responsible to deliver the ultimate client experience by providing the highest quality of technical service. The primary objective of this role is to strengthen the client relationship and increase client satisfaction in the overall technical experience that the organization has rendered from a service delivery perspective. What you'll be doing Key Responsibilities: Understands the client's operations, monitor and track their support needs and service requests, troubleshoot issues and identify opportunities to improve availability. Provides the highest level of technical knowledge, support, and services to the client. Takes accountability for the overall technical responsibility for a proposed services solution and work closely with the service operations team in service delivery. Identifies new opportunities based on technical understanding of the client's needs. Shares insights of the client's environment with the Client Manager, Client Success Manager and/ or Service Architect and contribute to upselling. Improves mean-time-to-repair, aid future downtime avoidance, and get support to help extract the maximum value out of the client's covered assets. Improves overall service performance through reduction in incident volume and incident resolution time. Leads and ensures root cause analysis of the problem is performed and documented in the problem ticket. Analyzes the impact of technical changes made to the client's environment. Schedules and chairs the monthly technical review with the client. Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Performs any other related task as required. Knowledge and Attributes: Seasoned interpersonal skills with the ability to develop and maintain solid stakeholder relationships. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work whilst working in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Avid learner of new technologies and current expertise in various technology areas of IT. Ability to code / develop for general automation. Academic Qualifications and Certifications: Bachelor's degree or relevant in InformationTechnology/Computing,or related field. ITIL certification is highly desirable. Required Experience: Seasoned demonstrated experience required in diagnosis and troubleshooting, handling TAC, and technical documentation in a Technical Account Manager role gained within a global IT organization. Seasoned demonstrated experience in management agent, redundancy concepts, remote console architecture, and products within the supported technical domain. Seasoned experience in coding / development for general automation. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a QA Engineer - Manual Testing at YASH Technologies, you will be responsible for carrying out manual testing of the product through different release cycles. Your role will involve identifying test scenarios, writing test cases, building test plans, acquiring and managing test data, documenting and reporting test results, performing sanity and regression testing, and ensuring software deployment is conducted effectively. With a minimum of 5 years of relevant QA experience and a degree in Engineering, you will demonstrate a good understanding of all phases of the testing lifecycle, possess strong analytical and problem-solving skills, and work well under pressure. You will be a quick learner, self-motivated, proactive, and able to work under minimal guidance. It would be advantageous to have prior work experience in the Oil and Gas industry. In addition to technical skills, you are expected to have excellent verbal and written communication skills and collaborate effectively with the team. At YASH Technologies, we offer an empowering and inclusive team environment where you can shape a career that aligns with your aspirations. We embrace a Hyperlearning workplace culture focused on flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, and support for realizing business goals. Join us for stable employment in a great atmosphere with an ethical corporate culture.,

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2.0 - 6.0 years

0 Lacs

ganjam

On-site

You will be joining Thriveni EarthMovers Pvt. Ltd. as a full-time Assistant IT Manager located in Gooty, Andhra Pradesh. Your main responsibilities will include assisting in the management and upkeep of the company's IT infrastructure, handling day-to-day IT operations such as problem-solving, installing and managing hardware and software systems, and ensuring strong IT security measures are in place. Additionally, you will collaborate with other departments to align IT projects with business goals, provide support for user training and development programs, and contribute to the development of IT strategy and policies. To excel in this role, you should possess a solid understanding of IT Infrastructure, Hardware, and Networking, along with experience in IT Support, Troubleshooting, and Maintenance. Proficiency in Software Deployment and System Implementation, as well as skills in IT Security and Compliance, are essential. Strong team coordination and project management capabilities will be key, along with a Bachelor's degree in Information Technology, Computer Science, or a related field. Effective communication and problem-solving skills are also crucial for success in this position.,

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5.0 - 10.0 years

7 - 12 Lacs

Hyderabad, Bengaluru

Work from Office

We are looking for a highly skilled DevOps Engineer with a strong background in software development (preferably in Java or equivalent languages) on Unix platforms. The specialist will undergo one month of intensive training to become a Migration SME (Subject Matter Expert) and will then be assigned to a specific migration stream. This role requires effective collaboration with functional SMEs to plan and execute large-scale migrations. The ideal candidate must have hands-on experience with Autosys batch scheduling, CI/CD tools, and troubleshooting software deployments. They should be proficient in environment setup, testing, migration execution, and automation. KEY RESPONSIBILITIES Migration & Deployment Activities: Complete intensive 1-month training to become a Migration SME Work with functional SMEs to plan, coordinate, and execute migrations Set up lower environments based on provided specifications Deploy software using CI/CD tools and ensure smooth software rollouts Execute UAT and production parallel tests, analyze results and troubleshoot discrepancies Troubleshoot build failures, deployment failures, and testing failures during migration Follow firms change management procedures to ensure compliance and risk mitigation Must be able to multitask and work well under pressure Batch Scheduling & Automation: Manage and configure Autosys instances and Procmon master for migrations Optimize batch processing workflows Troubleshoot and resolve job failures in the new platform Planning & Execution: Develop detailed migration plans, including risk assessment and rollback strategies Conduct pre-mortem calls to review migration plans and remediate potential challenges Execute migrations in a structured and controlled manner, ensuring minimal downtime Working with the Appbank support team, perform post-migration validation and checks to confirm system stability Tool & Utility Development: Develop utilities and automation tools to streamline the migration process Enhance migration efficiency through custom scripts and automation frameworks Collaboration & Communication: Work closely with functional SMEs, developers, QA teams and infrastructure engineers Communicate migration timelines, risks, and status updates to stakeholders Document processes and provide knowledge transfer to relevant teams REQUIRED SKILLS & QUALIFICATIONS Atleast 5 years of experience in software development and DevOps, including 2+ years as a DevOps Engineer Core Technical Skills: Hands-on software development experience (preferably in Java, Python, or equivalent languages) Strong Unix/Linux expertise, including Perl/shell scripting and system administration CI/CD tools experience (e.g. Jenkins, Gitlab, SVN etc.) Working experience using Autosys batch scheduling system e.g. creating and maintaining autosys jobs, troubleshooting job failures etc. Experience with migration of batch processing systems or similar projects Strong troubleshooting skills for build failures, testing issues and deployment errors Testing & Deployment Skills: Ability to execute UAT and production parallel tests, compare results and identify discrepancies Experience in environment setup and software deployment in lower environments Familiarity with test automation frameworks and debugging methodologies Migration & Change Management: Experience in creating detailed migration plans and executing them successfully Ability to run pre-mortem calls, identify potential migration risks and mitigate issues Understanding of IT change management processes and best practices Development & Automation: Strong shell scripting skills for automation Experience in building custom tools/utilities to support migration efforts Exposure to IaC (Infrastructure as code) tools like terraform (preferred) Soft Skills & Collaboration: Strong analytical and problem-solving skills Excellent communication skills to work with cross-functional teams Ability to document processes and train stakeholders as needed Team-oriented mindset with a proactive approach to challenges Tools Candidate should be well versed with the following tools to be successful in their day-to-day duties: Familiarity with Eclipse/IntelliJ Knowledge of scripting languages like Shell/Python/Perl Knowledge of programing languages like Core Java or similar Knowledge of working with Unix environment Some knowledge of database management systems (e.g., Sybase) Exposure to scheduling tools like Autosys, Control-M, Cron etc. Familiarity with SDLC tools, Change Management, Version Control etc. Certification in Autosys or related technologies.

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7.0 - 10.0 years

9 - 23 Lacs

Chennai, Tamil Nadu, India

On-site

Job Title: Product Manager E-commerce App Location: Chennai (Work from Office 5 Days a Week) NO RELOCATION Experience: 8+ Years as a Product Manager Job Type: Full-Time | Immediate Joiners Preferred Job Description We are hiring an experienced Product Manager to lead the development and operations of a fast-growing e-commerce mobile app . The ideal candidate will have strong analytical skills, experience managing cross-functional teams, and a proven ability to deliver high-impact features and ensure seamless app performance. Key Responsibilities Oversee daily operations and ensure smooth app functionality Troubleshoot and resolve user-reported issues Define product requirements, write user stories, and manage feature backlog Work closely with developers, designers, and marketing teams Communicate product updates and roadmap to stakeholders Track KPIs and use data to drive improvements Requirements MBA from a top-tier institute with a Bachelor's degree in Engineering 8+ years of experience in product management Strong analytical and problem-solving skills Excellent communication and stakeholder management skills Familiarity with Agile methodologies Preferred Qualifications 36 years of experience as a software developer or product manager Experience in B2C/B2B digital products or e-commerce platforms Comfort working with APIs, data models, and mobile technologies Additional Details Location: Chennai (No relocation Only local candidates) Work Mode: Onsite (Monday to Friday) Joining: Immediate joiners preferred Apply Now Send your updated resume to [HIDDEN TEXT]

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1.0 - 3.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Title/Role: Software Asset Executive. Experience 1-3 years in SAM. Location- Bangalore. Diversity: Female. Notice period Immediate joiner. Key Responsibilities: License Management: Tracking and managing software licenses, ensuring compliance with licensing agreements. Software Discovery: Identifying and documenting all software assets within the organization. Usage Monitoring: Monitoring software usage to identify underutilized or overutilized licenses. Compliance Auditing: Conducting regular audits to ensure compliance with licensing agreements. Software Procurement: Managing the procurement of software licenses. Software Deployment: Managing the deployment of software to users. Software Retirement: Managing the retirement of software assets. Please share your updated CV to sravani.n@skilviu.com or contact +91 70754 98530.

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4.0 - 5.0 years

4 - 8 Lacs

Chennai, Tamil Nadu, India

On-site

We are looking for a skilled SCCM Administrator with 4 to 5 years of experience to manage and maintain our Microsoft System Center Configuration Manager (SCCM) environment. The candidate will be responsible for deploying, configuring, and supporting SCCM infrastructure to ensure smooth and efficient software distribution, patch management, and system updates across the organization. Key Responsibilities: Administer and maintain the SCCM environment , including site servers, distribution points, and management points Plan, design, and implement software deployment packages, patch management, and OS deployment using SCCM Monitor SCCM infrastructure health, troubleshoot issues, and perform root cause analysis Manage device collections, compliance settings, and reporting Configure and maintain SCCM client agents across all endpoints Automate routine SCCM tasks and workflows using scripting (PowerShell) Collaborate with security teams to ensure timely deployment of security patches and updates Coordinate with other IT teams for system upgrades, integration, and troubleshooting Maintain documentation of SCCM configurations, processes, and procedures Ensure adherence to change management and ITIL processes in SCCM operations Provide technical support and guidance to end-users and IT teams Required Skills: 4 to 5 years of hands-on experience administering Microsoft SCCM (Current Branch preferred) Strong knowledge of software deployment , patch management , and OS imaging using SCCM Experience with Windows Server environments and Active Directory integration Proficient in PowerShell scripting for automation Familiarity with WSUS and patch management lifecycle Experience in troubleshooting SCCM client and server-side issues Knowledge of SCCM reporting and SQL queries Understanding of network protocols and firewall configurations impacting SCCM Preferred Qualifications: Microsoft Certifications such as MCSA , MCSE , or Microsoft Endpoint Manager Experience with Intune or Microsoft Endpoint Manager (MEM) Familiarity with third-party patch management tools and integrations Exposure to Cloud Management Gateway (CMG) and cloud-based SCCM deployments Knowledge of ITIL processes and service management tools like ServiceNow Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and within a team Detail-oriented with strong organizational skills Willingness to learn and adapt to new technologies

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8.0 - 10.0 years

12 - 15 Lacs

Bengaluru

Work from Office

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a project Own Analysis & Design model (HLD) or architecture of a project Ensure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations 2. Understand the customer and end user requirement (both explicit and implicit) 3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation 4. Support functional requirements gathering. 5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the project in-line with the overall project scope 2. Develop & own Architect / High Level design. Ensure and own high quality technical deliverables 3. Work with Analyst & designer / Senior developers to ensure detailed design is as per architecture, standards and meets all the requirement (Implicit and explicit) 4. Work with developer to ensure implementation / development of code as per the design & standards and meets requirement (implicit and explicit) 5. Assist PO / Architect in developing detailed project plan 6. Assist Project Lead for the successful execution of the project (estimation, dependency identification, reviews, customer satisfaction, etc) 7. Adherence to standards and guidelines 8. Peer reviews 9. Ensure on-time delivery of allocated tasks 10. Support during software deployment and post go-live activities 11. Root cause analysis & corrective measures on defects / issues identified 1. Contribute to Organizational knowledge base thus bringing in reusability and reducing operational cost 2. Quality of deliverables as defined by the SLK Process and thus reduce re-work 3. Contribute to re-usable of code / components 1. To guide / mentor Analyst & Designer and development team to perform their job efficiently 2. Conducting reviews with team members on the work assigned and resolve if there are any issues / concerns on the deliverables. 3. Help Project owner in identifying and allocating right resources, considering the project needs , skill set and aptitude of the resources 4. Team Collaboration 5. Learning initiatives as per the plan 1. Explore new technology trends and apply in appropriate scenarios to deliver value to team, customer and Organization 2. Be appraised about trends in technology / domain related solution EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 8 to 10 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Design concepts and associated tools Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills

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